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Hilton Charlotte University Place

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Reception
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Atrium Health University City
    11 min walk
  • Lobby Bar Hilton University Pl
    1 min walk
  • JW Clay Boulevard /UNC Charlotte Station
    10 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

Room options

View all photos for Executive Room, 1 King Bed, Business Lounge Access

Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Accessible

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Parlor)

Room, 1 King Bed (Large Parlor) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Business Lounge Access

Executive Room, 2 Double Beds, Club Lounge Access | Premium bedding, pillowtop beds, in-room safe, desk

Executive Room, 2 Double Beds, Business Lounge Access

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Charlotte University Executive Park, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1003)
The price is $103
per night
$119 total
includes taxes & fees
Jan 4 - Jan 5
Holiday Inn Charlotte University Executive Park, an IHG Hotel

About this property

Hilton Charlotte University Place

4-star Charlotte hotel, connected to a shopping center in University City
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hilton Charlotte University Place offers 393 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Charlotte University Place features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 17 meeting rooms. Event facilities measuring 19375 square feet (1800 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Hilton Charlotte University Place has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Hilton Charlotte University Place Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 540 out of 1002 reviews" "
Rating 8 - Good. 203 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mathew J

Liked: Staff & service
Disliked: Property conditions & facilities
room fridge was broken. bathroom door would not close fully or lock. I had reserved a king size room and was put in a room with two double beds.
Stayed 2 nights in Sep 2024

4/10 Poor

Jacqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very friendly. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bar were great. We loved walking around the boardwalk area at night.
Stayed 2 nights in Sep 2024

8/10 Good

Janette

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I was disappointed with the cleanliness and with the toiletries in the bathroom. They were completely empty on shower gel, when I called down I was assured that I would get them soon, 45 mins later called the front desk because I was running late to my own birthday dinner. The front desk personnel was amazing and the young lady came running up at that point to bring it to me. It was clear that they were understaffed, the evidence was clear from the water bottles handed to us upon check in to the delay with housekeeping, to the emails I received even before check in about having to request housekeeping service upon check in. Hilton, really, you have enough money to ensure you do better. What am I paying for? As much traveling as I do, I know what quality service is. I checked out 2 days early, staying only 1 day instead of 3. I work too hard, not to feel like I am away, when I am away.
Stayed 3 nights in Aug 2024

6/10 Okay

Evelin

Stayed 1 night in Aug 2024

10/10 Excellent

Freddie

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean. Staff was friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Joeann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Tianna

Stayed 1 night in Aug 2024

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vlora, Bradfordwoods

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice pool. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lexa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for a Concert
We went for a concert and i really enjoyed it, specially it being our first time in charlotte, nc. will be coming back soon!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mebrahtu

Liked: Cleanliness, staff & service, property conditions & facilities
Quality
Stayed 3 nights in Aug 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area and walking distance to restauran
Stayed 2 nights in Jun 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel everytime I stay. Only problem this time was we woke up to construction noises in room above us.
Stayed 1 night in Sep 2024

2/10 Terrible

Roxanne

Traveled with family
Disliked: Staff & service, room comfort
No sleep, evacuated, and angry.
The hotel is nice over all but our stay was horrible, unable to accommodate even a few minutes early of check in and that’s not so bad but then we get woken up at 2:30am by an emergency alarm and we are evacuated from the hotel, everyone was very confused and no hotel staff could be found, no explanation, no direction, myself, my husband and our daughter had to hike up the hill around to the front of the hotel along with several other guests to figure out what was going on and what we should do. After we finally get back in and go back to sleep, housekeeping decided to barge into our room 3 hours before checkout. The beds are rock hard…. Bathroom is tiny as can be….So my advice as someone who has stayed at more hotels than I can count…. Just pick somewhere else.
Stayed 1 night in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and easy access
Stayed 2 nights in Aug 2024

10/10 Excellent

Jazmine

Liked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Brandon

Disliked: Cleanliness
Refund me please
I stayed in the VIp suite that was $400 a night and had a hot tub that was the selling point for me. We were unable to check in until around 530 because the room wasn’t clean. Once inside the room to unload our luggage we noticed hair grease on the headboard and there was mold on the top and bottom of the shower. I then tried to turn on the hot tub and the odor of raw sewage quickly came out so I turned it off. after that we tried to use the sink on the left but we couldn’t use it long because as soon as you would turn it on it would start coming out the drain and filling up the right sink.
Stayed 1 night in Aug 2024

4/10 Poor

Andreya

Disliked: Cleanliness, amenities, property conditions & facilities
Felt like I paid too much for the quality of this hotel. The guests next to me were loud and unruly and woke up several people at 3 am! Yes, they were removed from the hotel but still. Additionally, my room had a pest problem. I won’t be staying at another Hilton again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was centrally located near all of the places that I had to visit while in Charlotte. There were lots of shopping and dining venues that were within walking distance. The hotel was clean, the rooms were nice, the staff was great! Next time I visit Charlotte, I will definitely book this hotel again.
Stayed 4 nights in Aug 2024