Hyatt House Charlotte/Rea Farms

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House Charlotte/Rea Farms

Lobby
Seasonal outdoor pool
Lobby
Breakfast area
Down comforters, pillowtop beds, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
9930 SANDY ROCK PLACE, Charlotte, NC, 28277
  • Rea Farms
    1 min walk
  • Waverly
    9 min walk
  • Promenade on Providence
    2 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    26 min drive

Room options

Studio Suite, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt House Charlotte/Rea Farms

3-star Charlotte hotel steps from Rea Farms
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hyatt House Charlotte/Rea Farms offers 135 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. 42-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Hyatt House Charlotte/Rea Farms features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 835 square feet (78 square meters) include conference space. This Mediterranean hotel also offers coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hyatt House Charlotte/Rea Farms is a smoke-free property.

Hyatt House Charlotte/Rea Farms has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 835 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2021
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from August 17 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House Charlotte rea Farms
Hyatt House Charlotte/Rea Farms Hotel
Hyatt House Charlotte/Rea Farms Charlotte
Hyatt House Charlotte/Rea Farms Hotel Charlotte

Hyatt House Charlotte/Rea Farms Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 424 out of 533 reviews" "
Rating 8 - Good. 64 out of 533 reviews" "
Rating 6 - Okay. 18 out of 533 reviews" "
Rating 4 - Poor. 14 out of 533 reviews" "
Rating 2 - Terrible. 13 out of 533 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Stayed 2 nights in Jul 2024

10/10 Excellent

MaryAnne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with nice amenities!
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Samrat

Stayed 2 nights in Sep 2024

8/10 Good

Nathaniel Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property, except my room location. It was by the street and did not like noise from the traffic
Stayed 3 nights in Aug 2024

8/10 Good

Stephanie, Royal Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying here but sometimes the staff aren’t at the front desk and you’re literally standing there for like 5mins
Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotel in the midst of an apartment community & homes, which is nice bc there’s a lot of restaurants within walking distance. Also a CVS on the corner, which was great for breakfast snackies & a forgotten med. The hotel free breakfast is a few hot items that rotated (scrambled eggs, sausage, French toast…), plus hard boiled eggs & canned fruit cocktail. Bagels, toast, orange & apple juice, 3 rotating cereals. Serviceable. My only complaint about Hyatt House is the cheap toilet paper. One ply. Yuck. And cheap tissues. It’s the little things that make or break a trip. (I went to cvs to buy a nice box of tissues!)
Stayed 2 nights in Aug 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Clean and the staff were very nice.
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice neighborhood and ample parking space
Stayed 2 nights in Aug 2024

10/10 Excellent

JACKY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Fumeko, Greenville

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love this property. We have stayed here several times. It's always nice and clean!
Stayed 1 night in Aug 2024

10/10 Excellent

Chasiti

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Everything was clean, front desk staff - helpful and friendly. Would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and was gorgeous. My family and I felt very safe and the beds were comfortable. It was quiet and kid friendly. We will definitely stay again if we are in the area.
Stayed 1 night in Jul 2024

4/10 Poor

Chris

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
One of the reasons I chose this property was the fact that there was a pool. However, when we arrived the pool was closed our entire time there. Had I known this, I would have stayed somewhere else. Its not my responsibility to call property to verify that the pool is open. The website should've stated pool was closed. This was disappointing which is why the lower rating.
Stayed 4 nights in Jul 2024

8/10 Good

James S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Irina

Stayed 3 nights in Jul 2024

4/10 Poor

Donovan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Slow Response Times
Our A/C didn't work (late-July in NC). When I informed the front desk they said the maintenance person lived 45 min away... we had a small child with us who needed to go down for bed, so waiting 45 min just to have someone get there to look at the problem didn't feel like an option. They couldn't switch our room because they were fully booked. As a last resort, I asked if they had a portable fan we could borrow which fortunately they did. After hearing "daddy I can't fall asleep, I'm hot" 50 times I realized I should have cut my losses at the beginning and just waited the 45 min for maintenance to arrive and hopefully fix it quickly. It made for a long, miserable night and following day. The toilet paper holder was also loose so the roll kept falling off, and the sink drain wasn't working well. When we checked out we were told they would be adding points to our account but of course those didn't show up in our account either. If we hadn't experienced the broken AC issue, the facilities themselves seemed comfortable and nice. However we paid a higher price than similar hotels were offering because we were paying for the Hyatt brand. Based on our experience we realized the brand is not a reason to pay more. I would have expected a higher level of service given the price and brand. If you have an issue with your room, just know that maintenance might not be able to arrive for at least 45 min, which may not be an issue if you plan to check in early.
Stayed 1 night in Jul 2024

10/10 Excellent

Louis, Southfiled

Stayed 1 night in Jul 2024