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Hyatt Place Charlotte Downtown

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Charlotte Downtown

Front of property - evening/night
Interior entrance
Terrace/patio
View from property
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
222 South Caldwell Street, Charlotte, NC, 28202
  • Spectrum Center
    4 min walk
  • Queen City Quarter
    4 min walk
  • NASCAR Hall of Fame
    5 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 680 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Boardroom Suite)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View (Boardroom Suite)

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed (High Floor)

  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

View from room

Room, 1 King Bed, Accessible (Shower)

  • 593 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed
Exterior
HYATT house Charlotte/Center City
Pool
Breakfast included
Pet friendly
Free WiFi
4.3 out of 5, Excellent, (1155)
The price is $320
per night
$368 total
includes taxes & fees
Dec 6 - Dec 7
HYATT house Charlotte/Center City

About this property

Hyatt Place Charlotte Downtown

3-star hotel in Uptown Charlotte
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Charlotte Downtown offers 172 air-conditioned accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 2002 square feet (186 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Hyatt Place Charlotte Downtown is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:00 AM on weekdays. An additional breakfast (subject to charges) is served daily.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,002 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [459 East Third Street]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
Check-in for this property is located on the 10th floor.
This property's per day incidental fee deposit is refundable via credit card pending room inspection.

Renovations and closures

The property will be renovating from November 3 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Business center
  • Exterior
  • Front desk
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place Charlotte Downtown
Hyatt Place Hotel Charlotte Downtown
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Hotel
Hyatt Charlotte Charlotte
Hyatt Place Charlotte Downtown Hotel
Hyatt Place Charlotte Downtown Charlotte
Hyatt Place Charlotte Downtown Hotel Charlotte

Reviews

8.6

Excellent

Rating 10 - Excellent. 655 out of 1164 reviews" "
Rating 8 - Good. 264 out of 1164 reviews" "
Rating 6 - Okay. 126 out of 1164 reviews" "
Rating 4 - Poor. 62 out of 1164 reviews" "
Rating 2 - Terrible. 57 out of 1164 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Amy

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Clean and comfortable rooms but SLOW elevator!
The rooms were clean and comfortable and very roomy. However the hotel was in poor shape. One elevator was broken, the other one took forever! Very slow! The staff was inattentive. Our TV remote batteries were dead-had to go to front desk in the middle of the night. Pool closed AC was out in the main lobby so breakfast included portable AC units and fans. I got locked outside in the middle of the night and my keycard didn’t work to enter the building I rang the bell numerous times and no one would respond. The worst part was the elevators. Just TERRIBLE.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

william

Disliked: Staff & service, amenities, property conditions & facilities
Only 1 elevator was working. Floor access is limited to key card access. To get to the restaurant you had to go to the ground floor and use a different elevator. Staff were not friendly. Items to purchase in the cooler were not cold.
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Traveled with family
Weekend in Charlotte
Location of the hotel is great. Front desk service and vallet staff both seemed like they hated their jobs. My shower had mildew all over it and bathroom and the whole tell could use a little elbow grease. Pool was out of service, an elevator was out of service and the whole 10ths AC wasn’t working.. hotel definitely needs some TLC
Stayed 1 night in Aug 2024

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mohamed Ifthikhar

Stayed 1 night in Aug 2024

2/10 Terrible

Charles

Business traveler
Liked: Amenities
I rode my motorcycle to town, Hyatt could not accommodate parking for it, so I did not want to check in. Hyatt refused to cancel my reservation so I had to stay and was charged $ 38 valet which they could not valet
Stayed 1 night in Jul 2024

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Dewayne

Traveled with family
Lacked some of the basic things one should find in a hotel of its status. No fridge or microwave. The lobby and breakfast lounge was without air conditioning for the duration of my stay. I got an email a day after my booking that there was a fee for parking, which wasn’t disclosed on the booking site.
Stayed 2 nights in Aug 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, stayed on the 14th floor. Room was very comfortable and quiet. Breakfast was very good, nice options for being included. Check in is on the 10th floor, and it was a bit warm in there. They had some commercial grade standup AC units to help cool it down. Not sure if the regular AC was out. Two elevators, one was broke so that was a little bit of an inconvenience getting up and down. Valet parking is the only option for parking on the premises, $38.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning was broke in lobby area/10th floor. Only one elevator was operating. Other than that, the staff was friendly and we enjoyed our stay
Stayed 2 nights in Aug 2024

4/10 Poor

Mikey

Traveled with partner
Disliked: Staff & service
Valet did not care for personal belongings, They lost a handmade keychain and could be cared less to look for it! White sleazy looking dude named Steven forces you to give them a 5 star review when he takes the phone out of your hand and does it him self! Steven couldn’t be bothered that all of our belonging weren’t in our car!
Stayed 1 night in Aug 2024

6/10 Okay

Tasha, Richton Park

Traveled with family
Liked: Cleanliness, staff & service
This hotel is located in the heart of downtown Charlotte. Restaurants, shopping and bowling alley is in walking distance. I enjoyed breakfast which was always fully stocked and hot. Cons: the lobby which is also the breakfast area is warm because the air conditioner was not working. The pool was out of service and is only 3ft deep so I don’t know if it was ever a pool. The rooftop has nice views of the city. Also, the hotel has valet parking for $38 a night. Besides the cons I pointed out this was a nice hotel and I would recommend to friends and family.
Stayed 2 nights in Aug 2024

10/10 Excellent

Cherrel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over all my stay was great . I wish there was a self parking option for residents , but other than that I loved the experience .
Stayed 1 night in Aug 2024

6/10 Okay

Alithea

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
My bathroom sink was was draining properly and the toilet wouldn’t flush. I had to physically open the back and flush it that way. I told the front staff which a note was left in the computer. I also call management and never heard back
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice spacious room. Clean, and a/c worked great! The staff was very friendly and the. Breakfast was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Faith

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was good except my room had ants
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with amenities. Nice pool area and walkable to entertainment and food. Staff was very friendly.
Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Liked: Amenities
The cleanliness and very friendly staff did it for me
Stayed 2 nights in Aug 2024