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Hyatt Place Charlotte/Arrowood

3.0 star property

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Photo gallery for Hyatt Place Charlotte/Arrowood

Lobby
Lobby
Premium bedding, desk, blackout drapes, iron/ironing board
Microwave
Premium bedding, desk, blackout drapes, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Bar
  • Gym
  • 24/7 front desk
  • Pet friendly
  • Laundry

Explore the area

Map
7900 Forest Point Blvd, Charlotte, NC, 28273
  • United States Citizenship and Immigration Services office
    ‪3 min drive‬
  • Topgolf
    ‪5 min drive‬
  • Park Road Park
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Bathtub

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds

  • 400 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Breakfast included
  • Pet friendly
  • Parking included
3.5 out of 5, Good, (999)
The price is $87
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$100 total
includes taxes & fees
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Sonesta ES Suites Charlotte Arrowood

About this property

Hyatt Place Charlotte/Arrowood

Hotel in Arrowood
This hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and a microwave in a common area. Housekeeping is available once per stay.
Hyatt Place Charlotte/Arrowood offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a fitness center, concierge services, and laundry facilities. Complimentary self parking is available on site.

Hyatt Place Charlotte/Arrowood has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from July 5 2024 to January 31 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Business center
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from May 1 to April 1:
  • Swimming pool
This property is undergoing renovations from July 5 2024 to January 31 2025 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Charlotte/Arrowood
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Hotel Charlotte
Hyatt Charlotte
Charlotte Hyatt
Hyatt Place Charlotte/Arrowood Hotel
Hyatt Place Charlotte/Arrowood Charlotte
Hyatt Place Charlotte/arrowood Hotel Charlotte

Hyatt Place Charlotte/Arrowood Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 390 out of 1006 reviews
Rating 8 - Good. 229 out of 1006 reviews
Rating 6 - Okay. 161 out of 1006 reviews
Rating 4 - Poor. 115 out of 1006 reviews
Rating 2 - Terrible. 111 out of 1006 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

robin p

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like big space but did not like the layout for the sink and vanity - is in the bedroom area - open, not in separate space - inconvenient if want to use while spouse or second guest is sleeping.
Stayed 1 night in Nov 2024

10/10 Excellent

Bartle

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Masako

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, room comfort
Staff was very friendly room was clean.
Stayed 1 night in Nov 2024

4/10 Poor

Damir

Business traveler
Disliked: Cleanliness, property conditions & facilities
The place stinks like marijuana and like mold. A lot of stains everywhere. Couldn't sleep on my second last night because of the smells and just unpleasant environment. and checked out at 3 AM and went back to airport early.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rashawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Could have been better.
It was a nice room but there was no hot water. I let the shower run for about 10 minutes then took a 10 minute shower and the water was tolerable at best by the time I got out. There was also short curly hair on the shampoo in the shower. I am going to assume it was a beard hair because the alternative is disgusting. Overall it was decent but definitely could have been better.
Stayed 1 night in Nov 2024

4/10 Poor

Donovan

Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Daniel

Business traveler
Disliked: Staff & service, property conditions & facilities
Would not return
Stayed 2 nights in Oct 2024

8/10 Good

Alexander

Stayed 4 nights in Oct 2024

2/10 Terrible

Robin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Taysha

Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

When we showed up, they gave our reservation away.
Stayed 1 night in Oct 2024

8/10 Good

Emily

Traveled with partner
Liked: Staff & service
Not in the best area. The check in desk is nice but elevators and hallways could use some TLC. Our room door didn’t shut properly unless we had to yank on it. I enjoy this hotel company but this one wasn’t great.
Stayed 2 nights in Oct 2024

6/10 Okay

Jerry Lee

Liked: Staff & service
Over all it was a good stay. Mattresses were unique as I could feel the flat board underneath but no soreness or pain. Glass doors poorly cleaned tub was very slippery and lighting wasn't appropriate as the area over the TV needed soft lighting
Stayed 2 nights in Oct 2024

2/10 Terrible

Carrie

Stayed 1 night in Sep 2024

10/10 Excellent

Fabrizio

Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Traveled with group
Liked: Property conditions & facilities, room comfort
The only problem was other guest was outsideuntil 3 am making noise.
Stayed 1 night in Oct 2024

4/10 Poor

Trey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Tim

Stayed 4 nights in Oct 2024

10/10 Excellent

Chauncy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2024