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CHENGDU SERENGETI HOTEL

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for CHENGDU SERENGETI HOTEL

Front of property - evening/night
Presidential Suite | Living room | TV
Lobby
Presidential Suite | In-room safe, desk, blackout drapes, iron/ironing board
Deluxe King Room | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Air conditioning
  • Parking included

Explore the area

Map
No.486 Jiaolong Avnue, Shuangliu, Chengdu, 610200
  • Jinli Street
    10 min drive
  • Tianfu Square
    18 min drive
  • Taikoo Li Shopping Center
    20 min drive
  • Chengdu (CTU-Shuangliu Intl.)
    9 min drive

Room options

Elegant Single Room

  • 376 sq ft
  • Sleeps 1
  • 1 Queen Bed

Comfort Double Room

  • 538 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe King Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Suite

Business Suite | In-room safe, desk, blackout drapes, iron/ironing board

Business Suite

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Suite

Garden Suite | Room amenity

Garden Suite

  • 2476 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Bathroom | Free toiletries, hair dryer, slippers, towels

Deluxe Suite

  • 1615 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, blackout drapes, iron/ironing board

Presidential Suite

  • 5920 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Crowne Plaza Chengdu City Center, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (183)
The price is $59
per night
$69 total
includes taxes & fees
Jan 10 - Jan 11
Crowne Plaza Chengdu City Center, an IHG Hotel

About this property

CHENGDU SERENGETI HOTEL

4-star Chengdu hotel with coffee shop/cafe
This hotel features 2 restaurants, a coffee shop/cafe, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
CHENGDU SERENGETI HOTEL offers 357 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Televisions come with digital channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers tour/ticket assistance, concierge services, and room service (during limited hours). Complimentary self parking is available on site.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
CHENGDU SERENGETI HOTEL has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 40 for adults and CNY 40 for children
  • 2 restaurants
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

More

  • 22 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 130.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 40 for adults and CNY 40 for children
  • Rollaway bed fee: CNY 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

SERENGETI HOTEL
CHENGDU SERENGETI
CHENGDU SERENGETI HOTEL Hotel
CHENGDU SERENGETI HOTEL Chengdu
CHENGDU SERENGETI HOTEL Hotel Chengdu

CHENGDU SERENGETI HOTEL Reviews

Reviews

5.4
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 3 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

6.8/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
No water!
I booked this hotel for my parents. The hotel staff told them that there would be no water from 9pm - 1:30am. My parents thought it was okay and they checked in. After that they noticed that there was already no water then around 5:30. They decided to switch to another hotel because of this. They check out without touching any piece in the room but the hotel refused to refund.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No running water
We never stayed at the hotel. They informed us of no running water when we were checking in.
Stayed 1 night in Jul 2017

10/10 Excellent

Sunny, Hong Kong

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good environment Helpful staff Decent food Good hygiene
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019

6/10 Okay

ABC Mum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large and comfort room
The hotel itself is perfect. Very good price with a spacious room, clean bathroom and comfort bed. There is airport transfer and the driver is really nice. I did not book via a Chinese website. There was therefore not smooth when check-out. We opt paying directly to the hotel but need to leave at 5am to catch flights. They charged us a higher price than the price we booked. We had no time to argue with them and settle the bill first but need to go through the refund process.
Stayed 2 nights in Sep 2017