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Poza Clara Sanctuary Hotel

3.0 star property

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Photo gallery for Poza Clara Sanctuary Hotel

Exterior detail
Standard Double or Twin Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds
Front of property
Superior Room, 1 Queen Bed, Balcony | Terrace/patio
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
calle 26 entre av.3 y av. 5, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪4 min walk‬
  • Fort of San Felipe
    ‪5 min walk‬
  • Lake Bacalar
    ‪5 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Deluxe Room, 1 King Bed, Pool View

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 Queen Bed, Balcony

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, Pool View

Standard Double or Twin Room, Pool View | In-room safe, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Double or Twin Room, Pool View

  • 258 sq ft
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Aktun Bacalar

  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
4.7 out of 5, Exceptional, (40)
The price is $86
per night
$106 total
includes taxes & fees
Mar 18 - Mar 19
Aktun Bacalar

About this property

Poza Clara Sanctuary Hotel

3-star hotel in Mario Villanueva Madrid
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, coffee/tea in a common area, and a garden are onsite.
Poza Clara Sanctuary Hotel offers 7 accommodations, which are accessible via exterior corridors and feature private pools and safes. Accommodations offer separate sitting areas. 32-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

This Bacalar hotel has its very own private beach. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Bacalar hotel also offers an outdoor pool, a terrace, and a garden. Onsite self parking is complimentary.

Poza Clara Sanctuary Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Bahareque - This restaurant specializes in local and international cuisine and serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 250 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bahareque

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to a private beach
  • Dock
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Private pool
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets stay free
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 for adults and MXN 200 for children
  • Rollaway bed fee: MXN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Poza Clara Sanctuary
Poza Clara Sanctuary Hotel Hotel
Poza Clara Sanctuary Hotel Bacalar
Poza Clara Sanctuary Hotel Hotel Bacalar

Poza Clara Sanctuary Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 90 reviews
Rating 8 - Good. 20 out of 90 reviews
Rating 6 - Okay. 6 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive. Great location. Nice quaint hotel! Would stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom did not flush and door knob needed to fix. The staff were extremely helpful. It was close to the lagoon and to the park. Very clean.
Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people, location and amenities!
The service was very good and the people there were kind, appreciative for our visit and very helpful to us. To pool is very cute and while we did not use it, the people that did seemed to enjoy it. The location is ideal... just a couple blocks away from the main square - close to walk, far enough that you didn't hear all of the noise. Lots of restaurants and bars very close, making it a fun time for us. The only problem was that the bed is very hard and uncomfortable - even getting a mattress topper for extra padding would have made this much more enjoyable. Otherwise, good prices, great service and a wonderful trip.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely stunning little boutique hotel. The staff was very friendly and helpful. Tons to do in walking distance but I did drive. There is parking at the hotel but it’s a little tight so I just parked on the street. I didn’t know ahead of time that the hotel also had a private lagoon club. You can order food and drinks there that they will send down from the restaurant. This was definitely helpful when all of the other lagoon clubs were super packed on the weekends.
Stayed 4 nights in Oct 2023

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the location of this hotel. It’s in a quiet area, but only three blocks to the center square. They have a beach club with kayaks included and an on site restaurant. The only thing I didn’t like were the rock hard beds. It made getting a good night sleep very difficult.
Stayed 4 nights in Apr 2023

6/10 Okay

Blake

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice staff, and a cool place. Unfortunately there was mildew in the room, and the bed was uncomfortable. I did enjoy the breakfast though.
Stayed 3 nights in Feb 2023

8/10 Good

patrick

Stayed 3 nights in Feb 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posa Clara Hotel, friendly staff, nice a cozy, good location, excellent food and service. We comeback!
Stayed 2 nights in Nov 2022

10/10 Excellent

arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to restaurants, bars and the lagoon. Good breakfast and very kind staff. We also received a complementary bag.
Stayed 3 nights in Oct 2022

8/10 Good

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2022

10/10 Excellent

Wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quaint, relaxed place to stay . The breakfast was amazing.
Stayed 4 nights in Apr 2022

8/10 Good

Heather

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff and restaurant were great. Pool looked nice, however we never used it. Beds were comfortable. Shower was hot. AC cold. We booked this property specifically because it had laundry listed in the property description. Be advised, that’s a lie. No laundry. I’ve been traveling a month already and was really needing it. My only disappointment but it was a big one due to my situation.
Stayed 3 nights in Feb 2022

10/10 Excellent

Maria Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet ,clean rooms, great breakfast , great stuff
Stayed 3 nights in Jan 2022

10/10 Excellent

Vassil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Clean place ,lack of tasteful decoration, beautiful exterior and friendly staff.
Stayed 3 nights in Jan 2022

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great low key place in Bacalar with comfortable beds and a great walkable location. The staff was extremely helpful and we had a great time staying here.
Stayed 3 nights in Jan 2022

10/10 Excellent

Virginia, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and friendly. Love the ambiance of the place. Great service, very good food. Excellent value choice.
Stayed 2 nights in Dec 2021

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poza Clara
Bedroom very comfortable with high thatched roof, air con and coffee machine. Breakfasts simple but good. Free use of sea kayak if you are prepared to walk a few blocks.
Stayed 4 nights in Dec 2021

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, felt like home! It’s a small hotel near the fort and the balneario, with several restaurants nearby. Staff is super friendly and our room was spacious, with a nice balcony.
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint charming property. Very well located. Clean rooms, nice basic continental breakfast. Coffee maker in room but no fridge. Perfect place in this chill amazing place!
Stayed 1 night in Jun 2021

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Stayed 1 night in Jan 2021

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service (pet friendly)
We had a great time, We stayed in two rooms, one had a lovely terrace with a hammock. We had our dog with us (pet friendly) The hotel is very cozy and nice. Staff where very helpful. Ask for tour options they have great prices. Best location, close to lagoon (2blocks), close to town center (3blocks). But far enough to have a piece full quiet night.
Stayed 3 nights in Mar 2021

10/10 Excellent

PERLA

Stayed 4 nights in Jan 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel in Bacalar, very attentive staff and great location. I read that there was no front desk or a concierge at night, but there was, always at least 1 person working the night shift. Just a heads up, you may experience low water pressure, just have a little patience, someone will go on and check their reserve, its not going to be high but you will get water eventually. i would definitely stay here again!
Stayed 2 nights in Dec 2020