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Best Western Des Plaines Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Des Plaines Inn

Reception
Lobby
Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes
Indoor pool
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
1231 Lee St, Des Plaines, IL, 60018
  • Allstate Arena
    3 min drive
  • Burger King
    1 min walk
  • Des Plaines Station
    20 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed) | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

avid hotel Chicago O’Hare – Des Plaines, an IHG Hotel

Pool
Breakfast included
Pet friendly
Parking included
4.6 out of 5, Wonderful, (1324)
The price is $97
per night
$111 total
includes taxes & fees
Jan 2 - Jan 3
avid hotel Chicago O’Hare – Des Plaines, an IHG Hotel

About this property

Best Western Des Plaines Inn

Des Plaines hotel close to Allstate Arena
This smoke-free hotel features an indoor pool, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western Des Plaines Inn offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast. This Des Plaines hotel also offers an indoor pool, a vending machine, and multilingual staff. Complimentary covered self parking is available on site.

Best Western Des Plaines Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

Bosnian, English, Hindi, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Des Plaines Des Plaines
Best Western Des Plaines Inn Hotel
Best Western Des Plaines Inn Des Plaines
Best Western Des Plaines Inn Hotel Des Plaines

Best Western Des Plaines Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1003 reviews" "
Rating 8 - Good. 285 out of 1003 reviews" "
Rating 6 - Okay. 165 out of 1003 reviews" "
Rating 4 - Poor. 72 out of 1003 reviews" "
Rating 2 - Terrible. 117 out of 1003 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Meir

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Sep 2024

2/10 Terrible

Ashanti L

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Hasan

Stayed 1 night in Sep 2024

4/10 Poor

Nicole

Traveled with group
Disliked: Cleanliness, staff & service
Not even sure where to begin. The staff is very rude and curt. Didn’t want to answer simple questions pertaining to why the indoor pool was not open as advertised or why signs around the building say “park at your own risk.” Was told that you have to park in the back and walk around the front because “that’s just the way it is.” All doors had a brick inserted in them so others could get in. Breakfast was just okay which is fine. Just be ware that if you’re looking for a “safe” place to stay and “friendly” staff, unsure if this the place for you, The room was pretty clean but smelled kind of odd. Maybe previously was a smoking room that was converted to a non-smoking room? Elevator would start to go up before the door was even closed😳
Stayed 1 night in Sep 2024

8/10 Good

Yuna

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable price, easy access from airport and public transportation, comfortable matress and breakfast was nice. The best part was there were lot of dining choices in walkable distance. Overall good choice for a budget traveler.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room and comfortable bed. Has a coffee maker, microwave and refrigerator in the room,, an added plus.
Stayed 1 night in Sep 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

jose

Stayed 1 night in Aug 2024

10/10 Excellent

Hashem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Leyda Liliana

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 1 night in Aug 2024

4/10 Poor

Shridhar

Disliked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport..!
Stayed 1 night in Sep 2024

6/10 Okay

YUNUS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They said construction on pool but it looked fine but no water. Breakfast was not that good. Security was bad. Card readers on doors were not working and doors were kept open using stone
Stayed 2 nights in Aug 2024

8/10 Good

Dawood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tiffany

Traveled with partner
Disliked: Property conditions & facilities
I liked that room itself. I did not like that the gentleman at the front desk said we could go out the side and back doors but couldn’t get in them, just to find out all of them were propped open making it easy for anyone guest or not to enter the premises.
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Stephen

Traveled with group
Rocky start at check-in. A $100 dollar "hold" fee placed on my credit card. Refundable in5-7 days. Not a typical fee in my travels and not prominently displayed when booking, as well as the fact that the hotel pool was unavailable. Parking is in the rear of the hotel and the entrance to the hotel from the rear is in need of repair as of 8-27-24 locked and inaccessable . I had to walk back to the front to get access. When I got to the third floor room the room keys were not properly coded and had to return to the main desk to get corrected. The remainder of the stay was uneventful. The rooms were good for the price point. Make sure to bring USB adapters that plug in standard outlets. USB outlets are not standard in the rooms outlets nor on the lamps.The breakfast was typical fare. Good place to stay if on a budget.
Stayed 1 night in Aug 2024

4/10 Poor

Ayoola

Business traveler
Disliked: Amenities, property conditions & facilities
This property request $100 deposit for a very poor inn and I rarely get to sleep and filthy
Stayed 1 night in Aug 2024

10/10 Excellent

Henricus

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, adequate staff, exept in spite of their assistance, my tv set functioned properly
Stayed 2 nights in Aug 2024

6/10 Okay

Tafadzwa

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Pool was closed, hallways and staircases smelled funny and the back doors didn't work but the room was clean and the breakfast was ok
Stayed 1 night in Aug 2024

8/10 Good

Marcos

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Decent q
Stayed 1 night in Aug 2024