Candlewood Suites Elgin, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Elgin, an IHG Hotel

Exterior
Property amenity
Desk, laptop workspace, blackout drapes, iron/ironing board
Room amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
1780 Capital St, Elgin, IL, 60124
  • Advocate Sherman Hospital
    3 min drive
  • Sherman Hospital
    3 min drive
  • Randall Oaks Golf Club
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    32 min drive

Room options

Studio Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 1 King Bed with Sofa bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds, Accessible (Communication, Roll-In Shower)

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Candlewood Suites Elgin, an IHG Hotel

Elgin hotel with in-room kitchens
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Candlewood Suites Elgin, an IHG Hotel offers 83 air-conditioned accommodations with DVD players and complimentary newspapers. Accommodations are furnished with double sofa beds. 36-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Candlewood Suites Elgin, an IHG Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Restaurant dining guides
  • Rice cooker
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Elgin
Candlewood Suites Elgin
Candlewood Suites Hotel Elgin
Candlewood Suites Elgin - Northwest Chicago Hotel Elgin
Candlewood Suites Elgin Hotel

Candlewood Suites Elgin, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 162 out of 340 reviews" "
Rating 8 - Good. 112 out of 340 reviews" "
Rating 6 - Okay. 41 out of 340 reviews" "
Rating 4 - Poor. 14 out of 340 reviews" "
Rating 2 - Terrible. 11 out of 340 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Janice

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just remodeled, ripped chair, not enough places for 2 people to sit. We won't be back. We left a day early. Would hope to get refund.
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2024

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and quiet
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Kevin

Traveled with group
Liked: Cleanliness, staff & service
The only redeeming value was the bed and pillows. They were excellent. Otherwise the hotel fits in with Motel 6 and the like. The hotel was hard to get to, check in process was slow, the elevator made scary noises and the only thing free at the “uncontinental” breakfast was coffee. Won’t stay at this place again.
Stayed 1 night in Jun 2024

8/10 Good

Theresa Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2024

6/10 Okay

Missy

Traveled with partner
Liked: Cleanliness
AC barely worked/cooled. Minimal Hot water. Second time I’ve stayed here, won’t stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chaitanya, Rochester

Stayed 2 nights in Jun 2024

6/10 Okay

Daniel

Traveled with partner
Disliked: Property conditions & facilities
Had handicap room. The only chair in the room was a straight back dining chair,at the desk. The beds were too high for me to sit on, to get into , and out of bed without assistance. We requested a chair with arms, to help me get up from the chair, They gladly brought an office desk chair, but wanted to take the straight back out of the room. When we asked them to leave it,they left it. In a room reserved for two guests, two chairs are expected in the room. Went home day early, because of the challenges in the room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Richie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

shannon

Disliked: Staff & service, property conditions & facilities
Room was not ready and when ready air conditioning and fridge not working. Didn’t offer a different room didn’t attempt to fix air conditioner. Room was dirty too.
Stayed 2 nights in May 2024

10/10 Excellent

Cody

Stayed 1 night in May 2024

10/10 Excellent

Damen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place
Nice friendly clean and quiet place to stay
Stayed 5 nights in May 2024

8/10 Good

Shashank

Stayed 1 night in Apr 2024

6/10 Okay

Saul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elgin Candlewood Suites
Comfortable bedding and furnishings. Pleasant and efficient staff, could have had the parking lot better plowed. Overall, a wonderful weekend stay.
Stayed 2 nights in Jan 2024

8/10 Good

Jasmine

Stayed 1 night in Jan 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Leopold, Greendale

Stayed 1 night in Jan 2024

4/10 Poor

Gary

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023