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Best Western Chicago - Downers Grove

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chicago - Downers Grove

Lobby
Outdoor pool, sun loungers
Exterior
Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
3010 Finley Rd, Downers Grove, IL, 60515
  • Yorktown Shopping Center
    3 min drive
  • Advocate Good Samaritan Hospital
    4 min drive
  • Morton Arboretum
    5 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed) | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western Chicago Lombard

Breakfast included
Parking included
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1867)
The price is $90
per night
$100 total
includes taxes & fees
Dec 7 - Dec 8
SureStay Plus Hotel by Best Western Chicago Lombard

About this property

Best Western Chicago - Downers Grove

Downers Grove hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Best Western Chicago - Downers Grove offers 120 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Best Western Chicago - Downers Grove features an outdoor pool and a fitness center. The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 800 square feet (74 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary uncovered self parking is available on site.

Best Western Chicago - Downers Grove has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Best Western Chicago - Downers Grove has a restaurant on site.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Downers Grove
Comfort Inn Hotel Downers Grove
Best Chicago Downers Grove
Comfort Inn Downers Grove Lombard
Best Western Chicago Downers Grove
Best Western Chicago - Downers Grove Hotel
Best Western Chicago - Downers Grove Downers Grove
Best Western Chicago - Downers Grove Hotel Downers Grove

Best Western Chicago - Downers Grove Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 828 out of 1473 reviews" "
Rating 8 - Good. 380 out of 1473 reviews" "
Rating 6 - Okay. 128 out of 1473 reviews" "
Rating 4 - Poor. 64 out of 1473 reviews" "
Rating 2 - Terrible. 73 out of 1473 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Laurie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice hotel, but could be cleaner. Carpet was dirty as well as bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Katlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

David, Bloomington

Liked: Staff & service
The bathroom was a decent size and fully functional. The room was a little crowded with a sitting chair and an ottoman that didn’t really fit. The TV had a broken cable so the screen was fuzzy. The room smelled funky and musty.
Stayed 2 nights in Aug 2024

6/10 Okay

Sharon

Traveled with family
Liked: Staff & service, amenities
Pros: Close to dining, shopping and expressways. Felt safe in the area. Neg: Lots of outside noise and dog poo along the sidewalk where you park. Coffee tastes terrible but Starbucks is nearby. The tv does not turn to face the bed, bad mounting decision as most people want to lay in bed and watch tv.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Disappointed!
I switched rooms several times due to the uncleanliness of the rooms.
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
The property needs an update. My overall stay was good. My room was cleaned everyday and i was there for 9 days.
Stayed 6 nights in Aug 2024

8/10 Good

Amy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable
Stayed 1 night in Aug 2024

8/10 Good

Amy

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
It was very comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Aalekh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking space and breakfast
Stayed 4 nights in Aug 2024

10/10 Excellent

Schuyler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location to stay...excellent value...very nice updated rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and staff service.
Stayed 1 night in Apr 2024

10/10 Excellent

Teppi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nisar, Saint Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, and staff was friendly. The breakfast was good too. no complaints.
Stayed 3 nights in Aug 2024

8/10 Good

Sam

Stayed 1 night in Aug 2024

2/10 Terrible

Gabriela

Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, when we got there we put stuff in the mini fridge which included boost and chocolate milk. When I drank the boost the next morning it was warm, come to find out the fridge was not plugged in and had to throw the milk out, also the phone in the room did not work. I would recommend this hotel but check the mini fridge first
Stayed 2 nights in Aug 2024

6/10 Okay

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible parking!!!!!! But gorgeous, clean, comfy
This is a very clean, gorgeous hotel. The rooms are very spacious and gorgeous! They look even better than the pics. The only bad thing is that they charge you $18 for parking and their parking lots are so small that if you drive anything over the size of a small crossover, good lucking squeezing in & then getting out. And that’s IF they have parking spots available, when I stayed last weekend, I saw at 5 cars pull up & ask where else they can park & his response was that he’d call their sister hotel down the street & they would just have to walk back. And still get charged $18. My only issue is their parking situation is out of control that I only stay here now when the Double Tree across the street is booked.
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was served ready to eat and the staff was very welcoming to my visiting accommodations. The only downsides was the other rowdy visitors and the key did not work for the side door when having to get to my car conveniently. Overall, I would like to come back if given the opportunity.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cynthia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was friendly everything was really nice
Stayed 2 nights in Aug 2024

8/10 Good

Deanna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It worked well for my one night stay. Lots of dogs around
Stayed 1 night in Aug 2024

8/10 Good

Haydre

Liked: Cleanliness, staff & service, property conditions & facilities
I like it and the breakfast is good and the stop and it safe to I’m gonna recommend it to my friends and family
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a little confusing to get into hotel lot.
Stayed 1 night in Aug 2024