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Crowne Plaza Lombard Downers Grove, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Lombard Downers Grove, an IHG Hotel

Indoor pool
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace
Exterior
Point of interest
Breakfast and dinner served, American cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Laundry
  • Pet friendly

Explore the area

Map
1250 Roosevelt Road, Glen Ellyn, IL, 60137
  • Yorktown Shopping Center
    4 min drive
  • College of Dupage
    6 min drive
  • Advocate Good Samaritan Hospital
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    28 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Comms Accessible. Roll-In Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications Accessible)

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Lombard Downers Grove, an IHG Hotel

3.5-star Glen Ellyn hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a microwave in a common area. Housekeeping is available on request.
Crowne Plaza Lombard Downers Grove, an IHG Hotel offers 119 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Glen Ellyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Crowne Plaza Lombard Downers Grove, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 7 meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and concierge services. Onsite self parking is complimentary.

Crowne Plaza Lombard Downers Grove, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
Glen Prairie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Glen Prairie

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 per person
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Downers Grove
Crowne Plaza Downers Grove Hotel
Crowne Plaza Downers Grove Hotel Lombard
Crowne Plaza Lombard
Crowne Plaza Lombard Downers
Crowne Plaza Lombard Downers Grove
Lombard Downers Grove
Crowne Plaza Glen Ellyn Lombard Hotel Glen Ellyn
Crowne Plaza Lombard Downers Grove Hotel

Crowne Plaza Lombard Downers Grove, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 475 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 50 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Skylar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean safe area
Stayed 4 nights in Sep 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Marvin

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Donald

Traveled with family
Liked: Staff & service
The carpeting in the hallways were stained and in need of replacement. The bathroom needed work (shower curtain rod loose causing the curtain to slide down and the water to splash out of the shower). The swing away mirror wa almost falling off the wall.
Stayed 1 night in Sep 2024

4/10 Poor

Tegan

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It was really convenient and nice to be so close to multiple shopping areas and green spaces such as Morton Arboretum! However, the hotel stay could use some work. On Hotels com I had booked a king sized bed since it was just myself and husband. Upon check-in we were given a double queen room that smelled strongly of smoke. The staff was quick to swap us rooms, but be aware that you might not be booking what you think, and the staff will blame it on the third party. Next- the breakfast. Don't, just don't buy the very tempting $5 voucher- IT IS A SCAM! In the voucher is claims it's valid for 1 entree and 1 drink so you think "awesome! The restaurant is for breakfast and it's going to be great!" No, it's not. That voucher is for a very sad and basic breakfast "buffet" that includes stale pancakes and salty eggs. There are much better places to go and eat at in the area. The pool- pictures are very deceiving. We had to unfortunately deal with screaming kids and adults, which wasn't a huge deal, but the guy vaping poolside was and the other group of adults taking over all the chairs and tables, blasting their music in an echo chamber and being loud and intoxicated was a huge issue. Overall, staff was great but would not recommend this hotel to anyone that is looking for a relaxing weekend.
Stayed 2 nights in Sep 2024

6/10 Okay

Karen

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Rooms smell like cigarette smoke
The rooms are very outdated, old, and smell like cigarette smoke. The finishes, including the carpet, are extremely old and worn. The bedding is awful and the mattress hard. Receptionist was friendly and the lobby area looks nice - the rooms not so much.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Carly checked me in on Saturday night. Absolutely wonderful in both attitude and effect. More importantly- she was kind - not fake but genuine.
Stayed 1 night in Sep 2024

2/10 Terrible

Jeffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Gorge

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, and the staff at the front desk was extremely friendly, and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

akara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coo place ,the pool was everything the kids enjoyed the suite and we big and beautiful
Stayed 1 night in Aug 2024

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Mohammed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything was good except door issues and wet floor.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Stayed 1 night in Aug 2024

8/10 Good

bruce

Traveled with partner
Disliked: Property conditions & facilities
3 star hotel, old hotel trying to look new , locks throughout hotel needs updated none worked well, beds very hard, won’t go back
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Julian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice stay! I had a couple friends visiting from out of state, and the room accommodated all our needs. Very clean as well, however, turns out the artist we were going to see at a concert was staying at the same hotel, and didn’t have as much luck in a different room, with their floors being wet, and smelling like weed. I guess it’s dependent on the room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to go to
Stayed 2 nights in Aug 2024

2/10 Terrible

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged my card for a smoking fee and I don’t smoke. When I called to address it I was told it’s nothing I can do about it and what ever the cleaning lady says then that’s what they go off of. I was only there from 9pm to 11:45am the next morning. I don’t smoke so how can I be charged and never smoked in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and close to what we were doing
Stayed 1 night in Aug 2024

4/10 Poor

Mita Vanessa

Disliked: Cleanliness, property conditions & facilities
Need some renovation
Stayed 1 night in Aug 2024

4/10 Poor

Jasmine

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024