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Fairfield Inn & Suites by Marriott Chicago Naperville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites by Marriott Chicago Naperville

Lobby
Indoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
1820 Abriter Court, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    3 min walk
  • University of Chicago Hospital
    3 min drive
  • DuPage Children's Museum
    5 min drive
  • Chicago, IL (MDW-Midway Intl.)
    43 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 233 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed

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Exterior

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Pool
Hot Tub
Pet friendly
Parking included
3.9 out of 5, Good, (1000)
The price is $88
per night
$98 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

Fairfield Inn & Suites by Marriott Chicago Naperville

Naperville hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Chicago Naperville offers 105 accommodations with coffee/tea makers and hair dryers. 55-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Naperville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Fairfield Inn & Suites by Marriott Chicago Naperville features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Fairfield Inn & Suites by Marriott Chicago Naperville is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 3 floors
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 24

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Chicago Naperville
Fairfield Inn Marriott Hotel Naperville Chicago
Fairfield Inn Marriott Chicago Naperville Hotel
Fairfield Inn Marriott Chicago Naperville
Fairfield Inn & Suites by Marriott Chicago Naperville Hotel
Fairfield Inn & Suites by Marriott Chicago Naperville Naperville
Hotel Fairfield Inn & Suites by Marriott Chicago Naperville
Fairfield Inn & Suites by Marriott Chicago Naperville Naperville
Fairfield Inn Suites by Marriott Chicago Naperville
Fairfield Inn Marriott Hotel
Fairfield Inn Marriott

Fairfield Inn & Suites by Marriott Chicago Naperville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 378 out of 917 reviews" "
Rating 8 - Good. 298 out of 917 reviews" "
Rating 6 - Okay. 138 out of 917 reviews" "
Rating 4 - Poor. 58 out of 917 reviews" "
Rating 2 - Terrible. 45 out of 917 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mario

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
The property was in a great location to what was needed. The only downside was that the Market inside the hotel was very understocked. The only drink that was available was Frost Gatorade and Sprite and no other options for drinks and no snacks at all. Also, there were no vending machines on the property and no ice machine on any of the floors. Please do better, being that it was the Fairfield, I thought the experience would have been much better instead it felt like a stay at Motel 6.
Stayed 1 night in Sep 2024

8/10 Good

Cecilia

Stayed 1 night in Aug 2024

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Michelle, Chicago Heights

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms smelled. So much cleaning solutions to cover up the smell of weed. The clientele was loud and obnoxious. People came to the breakfast area with no shoes or socks. Room just didnt feel clean. Also the power went out a few times and outlets in the bathroom didnt work.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tabitha

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Nice amenities and nice dining options
Stayed 5 nights in Aug 2024

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2024

6/10 Okay

Ray

Stayed 3 nights in Aug 2024

2/10 Terrible

sukumar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got locked inside with no way out and lock was not working properly
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Liked: Staff & service, amenities
The room smelled musty and the person at the desk responded quickly and sent us to another room which smelled much better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jayarami

Stayed 2 nights in Aug 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
bed was to soft for my liking and the toile was very low with no grab bars
Stayed 2 nights in Aug 2024

10/10 Excellent

KAYLI

Liked: Cleanliness, staff & service, property conditions & facilities
I encountered an 'emergency' of sorts and Thomas was very helpful, understanding & accomodating to our needs.
Stayed 1 night in Aug 2024

2/10 Terrible

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst stay I’ve had at a hotel in years. Arrived after 10 pm. I travel often and choose a suite for the bed and extra room with sofa bed. We got to room and no sheets, blankets, pillows for the sofa. I was told they don’t keep anything extra in rooms by the rude woman at front desk. Door broke next morning and would not close. Had a meeting I was late for and same rude desk woman suggested I leave my room standing open until maintenance got there. She was zero help and acted like I was putting her out by suggesting I needed help so I could leave the hotel with my room door closed. No thank you. I had personal belongings that were safer in room than in my car, but not leaving my room standing wide open. This is an ongoing issue according to maintenance and was told how to fix myself so I wouldn’t have to call back. Had to fix every tine we left room again. Toilet broken. Flushed 1/10 times used. No spout on sink faucet. When you turn on water it sprays all over you and everything on counter. Floors stained. Overall very bad experience. Will not stay here again. I typically love to stay at Fairfield’s, but would choose the Embassy next door for the price I had to pay here and the problems it caused me. Do not recommend .
Stayed 2 nights in Aug 2024

4/10 Poor

Mack

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bad service
It wasn’t well at all. I had to change rooms 3 times. 1st time was the wrong room. 2nd time the bathroom toilet broke and sink was broke. 3rd no door handle on the bathroom to close door and the coffee maker was broken as well. So o was very frustrated and was wondering can I get some kind of compensation for all my troubles.
Stayed 3 nights in Aug 2024

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We enjoyed the property and staff very much. We were very much letdown to find out the pool was not working. That was one of the main reasons we picked this hotel. It would’ve been very nice to have been told that prior to us getting there. We were there for three days and the pool was not working any of those days.
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia, Buford

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Location was good - property needs work but staff friendly…
Stayed 4 nights in Jul 2024

6/10 Okay

Shantay

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Upgrade and get the old smell out!!!
While my stay wasnt “bad” the hotel needs some upgrading. The walls had patches of wallpaper throughout the hallways, the room reeked of cigarette smoke. There wasn’t a microwave, but we did have a refrigerator. The pool wasn’t available for use. The room felt dark and more like a motel. The front desk staff was nice. Overall, I would not rebook for those reasons alone.
Stayed 2 nights in Aug 2024

8/10 Good

Joseph Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good.
Stayed 4 nights in Jul 2024

6/10 Okay

Kathleen

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Disappointed. We stayed here before and the pool was down. It was down again this time also. In the room we found a fork on the floor so the cleaning was not up to par. Also there was no shower gel or soap, only 2 towels and 3 washcloths (the room was for 4). There are other hotels close so would expect better with competition so close. Didn’t seem up to organizational standards. The front desk staff was great tho.
Stayed 3 nights in Jul 2024

2/10 Terrible

margaret

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed from July 24 to July 29 and they only serviced our room on July 28 after many requests. The pool was closed and the gym had 2 working machines plus some dumbbells. Even the breakfast was strange. Bacon sausages and no eggs and one day they didn’t put out the toaster. Location was great but hopefully this place can figure itself out…
Stayed 5 nights in Jul 2024