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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Standard Room | Premium bedding, down comforters, pillowtop beds, blackout drapes
Room amenity
Point of interest
Point of interest
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Schaumburg Convention Center
    ‪6 min drive‬
  • Woodfield Mall
    ‪6 min drive‬
  • LEGOLAND® Discovery Center
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪15 min drive‬

Room options

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About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Arlington Heights hotel with free breakfast
This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Weekly housekeeping is available.
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 678 square feet (63 square meters) include conference space. This Arlington Heights hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Onsite uncovered self parking is complimentary.

Holiday Inn Express Chicago NW - Arlington Heights by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 499 out of 902 reviews
Rating 8 - Good. 286 out of 902 reviews
Rating 6 - Okay. 74 out of 902 reviews
Rating 4 - Poor. 20 out of 902 reviews
Rating 2 - Terrible. 23 out of 902 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Terri

Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed as always. Tableware could have been sturdier.
Stayed 1 night in Dec 2024

8/10 Good

Franco

Stayed 1 night in Dec 2024

8/10 Good

Masahiko

Business traveler
Liked: Cleanliness, property conditions & facilities
Close to Mitsuya market.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Yong

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but workout gym closed with no notification. Prior to scheduled stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easy to find. Parking was good. We were satisfied with our room. Didn’t use the amenities as we only stayed one night while we were visiting family and friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patti

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Makoto

Traveled with family
Liked: Cleanliness, property conditions & facilities
Because of it was late checking in about 11pm, stuff didn't make smile and looks like not happy. Room is clean and enough space for fitting three people. Breakfast was good with hot meal and rice with Miso soup. Gym was not available under renovation unfortunately this time but Mitsuwa Marketplace is close from this hotel and want to come back this hotel for future chance.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, from the person at the front desk to the shuttle drivers. The room and facilities were very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ai Huey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
We had a stained sheet. As always at HIE or Hampton properties, the breakfast cutlery could be sturdier.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and clean.

Rooms were clean and spacious. The bathtub did not drain water that well, so maybe some cleaning of pipes is needed. The location is quiet, which I like. Breakfast was very good. I like the options, and the rice with different seasonings. The service employee at the breakfast station helped my son with getting hot water and was very helpful and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Nov 2024

8/10 Good

Robert Selvakumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Stayed 3 nights in Oct 2024

10/10 Excellent

Taro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Hans, Rock Hill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness of my room and the breakfast was decent too. I did not care for the mattress on my bed - too hard for my liking
Stayed 2 nights in Nov 2024

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The young man at the check in desk was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Baldemar

Stayed 1 night in Oct 2024