Sofitel Chicago Magnificent Mile

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Premium bedding, in-room safe, individually decorated
City view
Exterior
Fitness facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • Laundry
  • Parking available

Explore the area

Map
20 E Chestnut St, Chicago, IL, 60611
  • Michigan Avenue
    3 min walk
  • John Hancock Center
    5 min walk
  • Chicago Water Tower
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Suite, 1 Bedroom, Corner (Prestige)

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed, Accessible, View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Corner

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 Bedroom

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds (Floors 6-32)

  • 350 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Floors 6-10)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds, Accessible

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed, View (Floors 22-32)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Floors 11-21)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 500 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sofitel Chicago Magnificent Mile

4.5-star hotel in Downtown Chicago
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms.

This Art Deco hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sofitel Chicago Magnificent Mile is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 84 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 84.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1332 out of 1693 reviews" "
Rating 8 - Good. 214 out of 1693 reviews" "
Rating 6 - Okay. 68 out of 1693 reviews" "
Rating 4 - Poor. 36 out of 1693 reviews" "
Rating 2 - Terrible. 43 out of 1693 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful rooms. Excellent location. Wonderful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property , very clean and polite staff . However our room wasn’t ready at check in and we waited for over a hour . I was offered a no wait for an upgrade fee of 50$ night !! The room not being ready I should not be offered another room at a higher rate !! Was very disappointed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andre

Stayed 2 nights in Aug 2024

8/10 Good

Ahsan

Liked: Cleanliness
Its okay nothing fancy
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean upscale hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Traveled with family
Stayed 4 nights in Aug 2024

10/10 Excellent

seungyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel.
This hotel is always comfortable and I like it. The location is good, sophisticated, and valet parking is comfortable
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Hidden fees
Room was great with nice city views but one of the elevators smelled like urine. We also received an $88 facility charge for staying there on top of the reservation. I thought that was ridiculous since we didn't use anything but the front door, elevator, and the room we already paid for.
Stayed 3 nights in Aug 2024

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
My a regular guest and I always enjoy my stay. However, this time I was very uncomfortable as my room air conditioning was not working properly and it caused me to have restless nights of interrupted sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desirable location
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2024

10/10 Excellent

Ceana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue with my tv after check in, staff came right up and fixed it. Walked to local shops, food and bar was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa Scott, Baton Rouge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay all around. The room was nicely appointed and all the staff were very kind. We had brunch in the CDA and it was lovely. The croque madame was superb!
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in my opinion is top notch. I have no negativity here. Everyone from valet to front desk and housekeeping and all in between have been 5 stars.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and service. I will definitely come back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Martina, Washington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location without being in the very busy Michigan av. Beds are super comfortable, bathroom is large and very clean. Nice reception area.
Stayed 4 nights in May 2024

10/10 Excellent

Chi, Milwaukee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 2 nights in Apr 2024

8/10 Good

Reem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was included in reservation but on check out they ask to pay 186 dollars And they mentioned up grading is for 100 dollars only per night including tax But on check out they asked for almost 300 dollars as they said it is 100 per night without tax !!!!!!
Stayed 2 nights in Aug 2024