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Hotel y Suites Axolotl

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel y Suites Axolotl

Reception
2 bedrooms, premium bedding, pillowtop beds, blackout drapes
Family Apartment, 2 Bedrooms | City view
Terrace/patio
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Barbecue grill
  • Pet friendly
  • Outdoor Space
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Matamoros Toltempan, Chignahuapan, PUE, 73300
  • Basilica of the Immaculate Conception
    9 min walk
  • Casa del Axolote
    9 min walk
  • El Portalito
    8 min walk
  • Taquería "La Güera
    9 min walk

Room options

View all photos for Traditional Double Room

Traditional Double Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Traditional Double Room

  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Traditional Quadruple Room

  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | 2 bedrooms, premium bedding, pillowtop beds, blackout drapes

Family Room

  • Studio
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Front of property

Hotel Osalle Inn

Pool
Parking included
Free WiFi
Room service
4.4 out of 5, Excellent, (90)
The price is $62
per night
$74 total
includes taxes & fees
Jan 9 - Jan 10
Hotel Osalle Inn

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Hotel y Suites Axolotl

3-star Chignahuapan apartments with free WiFi
A 24-hour front desk, a garden, and barbecue grills are available at this smoke-free apartment building. Self parking is free. Other amenities include a TV in a common area. Each apartment has 2 bedrooms and offers free WiFi and a pillowtop bed. For a bit of entertainment, guests will find a flat-screen TV with cable channels, and other amenities include premium bedding and a rainfall shower. Housekeeping is available once per stay.
Hotel y Suites Axolotl offers 6 accommodations with blackout drapes/curtains. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Chignahuapan apartment provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Hotel y Suites Axolotl features barbecue grills, a garden, and a television in a common area. The property has a 24-hour front desk. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel y Suites Axolotl is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking (max 1 space per unit)

Bedrooms

  • 2 bedrooms
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Pets stay free
  • Pets allowed in specific rooms

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Electrical adapters
  • Housekeeping (once per stay)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit

General

  • 6 units
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan
Y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment
Hotel y Suites Axolotl Chignahuapan
Hotel y Suites Axolotl Apartment Chignahuapan

Hotel y Suites Axolotl Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 18 out of 28 reviews" "
Rating 8 - Good. 4 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 4 out of 28 reviews" "

8.8/10

Cleanliness

7.0/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Viroun

Liked: Property conditions & facilities
Just ok
Stayed 1 night in Jun 2024

8/10 Good

JESUS GILDARDO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy limpo, Comodo, y si necesitas algo solo mandas un mensaje por Whatsapp a recepción y te atienden rapido
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect !! The service is great , the lady on front desk went above and beyond to make sure our sty were wonderful, room are spacious and clean, better the what I was expecting ....definitely we be coming back .. and the front lady with the beautiful eyes Need a raise 💵💵💵💵
Stayed 1 night in May 2021

8/10 Good

Yess

Traveled with family and small children
Liked: Cleanliness, amenities
Las condiciones interiores salvó por la chapa del baño por dentro y la llave del lavabo que se safan o mueven, respectivamente.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia lorena

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

8/10 Good

Fernando

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in May 2024

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bonitas instalaciones
Stayed 1 night in May 2024

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy atentos en todos los sentidos
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marcos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabuloso
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria Leticia Navarrete

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Si buscas un lugar limpio, tranquilo, seguro y con excelente atención, hospédate aquí. Además de que es súper accesible para llegar a cualquier lugar. Sin lugar a duda regresaría.
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar Armando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio y buen lugar
Stayed 1 night in Nov 2023

2/10 Terrible

Ixchel

Traveled with family
Disliked: Cleanliness, room comfort
Decepcionante, inseguro, sucio y groseros
¡¡Mi habitación estaba LLENA DE MOSCAS, eran más de 30!! Según mi reserva en Hotels.com, yo tenía hasta la media noche para hacer check in. Llegué, poco antes de las 2 pm y me dijeron que mi habitación estaría disponible hasta las 3, porque estaban haciendo el aseo. Fue hasta después de las 4 pm que me mandaron un mensaje para decirme que ya estaba lista. Finalmente volví a las 9:20 pm y el hombre en la recepción me dijo que mi habitación ya no estaba disponible, un mentiroso pues alegó que me estuvo mandando mensajes toda la tarde para preguntarme si aún quería la habitación cuando sólo había mandado uno que no vi y que estaba obligada a responder puesto que mi reserva estaba garantizada con mi tarjeta de crédito. Después de alegar con él, resultó que sí había una habitación, pero se negó por completo a dejarme usar el estacionamiento que aun tenia un lugar disponible, hasta que le comprobé que mi reserva incluía estacionamiento. Finalmente me estacioné dentro de la propiedad pero los lugares no son suficientes, unos carros encierran a otros y los de la calle encierran los de adentro, calle que por cierto, no está pavimentada. El edificio de las suites no tiene vigilancia personal y se puede abrir desde afuera 24 horas del día, cualquiera puede entrar. Las camas no están tan cómodas. 😡
Stayed 1 night in Sep 2023

2/10 Terrible

hugo cesar loma

Traveled with family
Disliked: Cleanliness
Nunca tuvieron estacionamiento y las instalaciones aún no estaban terminadas y el techo estaba con láminas de asbesto
Stayed 1 night in Sep 2023

10/10 Excellent

Victor Hugo Zarza

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy agradable, los colores y todo de como está decorado es padrísimo. Esta muy cerca del centro. La atención fue muy buena siempre amables y atentos.
Stayed 1 night in Aug 2023

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jul 2022

8/10 Good

Benito

Traveled with family
Liked: Cleanliness, room comfort
Todo muy bien, la comunicación excelente, todo muy limpio y ordenado
Stayed 1 night in Jul 2022

10/10 Excellent

Lucila Gabriela

Traveled with family
Liked: Cleanliness, room comfort
Fin de semana escapada de la ciudad
La comunicación fue excelente ,tuvimos buena recepción del wi fi, y las instalaciones limpias nos encantó el lugar
Súper amplio
Stayed 1 night in Oct 2021

2/10 Terrible

EFRAIN

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible, Inhumano.
Regadera de chorro infame con agua "templada" que con una sensación térmica de 5 grados es un infierno. Cero privacidad, estancia sin cortinas. Y otros etcéteras. Los chicos de recepción amables y MUY apenados no han podido hacer que la "encargada" aparezca desde ayer. Ah pero eso sí. Las instalaciones sin mantenimiento evidente están muy limpias y el pueblo está muy simpático. Busque a partir del 27 de Dic el video que subiré a Youtube con el nombre de Axolotl y un adjetivo a definir...
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019