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Marina Bay Hotel & Suites, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marina Bay Hotel & Suites, Ascend Hotel Collection

Aerial view
Property amenity
Seasonal outdoor pool, pool umbrellas
View from property
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3801 Main St, Chincoteague, VA, 23336
  • Robert N. Reed Downtown Waterfront Park
    9 min walk
  • Chincoteague Channel
    20 min walk
  • Captain Timothy Hill House
    6 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    58 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Partial Sea View

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 2 Queen Beds, Balcony, Partial Sea View

  • 431 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 527 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 527 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Marina View

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Marina View

  • 452 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Balcony, Marina View

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed with Sofa bed, Balcony, Marina View

  • 431 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Marina View

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Marina View

  • 409 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Marina Bay Hotel & Suites, Ascend Hotel Collection

Chincoteague hotel with marina
This hotel features a marina, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Marina Bay Hotel & Suites, Ascend Hotel Collection offers 76 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. LED televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Chincoteague hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a marina, Marina Bay Hotel & Suites, Ascend Hotel Collection features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Business-related amenities consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

Marina Bay Hotel & Suites, Ascend Hotel Collection has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Fishing
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marina Bay Hotel Chincoteague
Marina Bay Chincoteague
Marina Bay Hotel & Suites, Ascend Hotel Collection Hotel
Marina Bay Hotel Suites an Ascend Hotel Collection Member
Marina Bay Hotel & Suites, Ascend Hotel Collection Chincoteague

Marina Bay Hotel & Suites, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 893 reviews" "
Rating 8 - Good. 208 out of 893 reviews" "
Rating 6 - Okay. 53 out of 893 reviews" "
Rating 4 - Poor. 20 out of 893 reviews" "
Rating 2 - Terrible. 22 out of 893 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Stayed 2 nights in Aug 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a lovely view of the calm bay and the carpet in the hotel was cute with the names of various islands on it.
Stayed 4 nights in Aug 2024

8/10 Good

Karl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will say that when we booked on Expedia it said complimentary breakfast (we only book hotels with complimentary breakfast). When we checked in, we were told that Expedia was wrong and there was NO complimentary breakfast. They explained to us that Expedia was wrong and they had to call them multiple times to fix it. When I called Expedia, they told me that I was wrong and it was never complimentary breakfast. I have had nothing but problems with Expedia! How do they have NO documentation that their website had complimentary breakfast for this hotel? Terrible!!!…and they wouldn’t compensate me at all!!!!
Stayed 6 nights in Jul 2024

4/10 Poor

Kyle

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed here two years ago, enjoyed it so decided to stay here again. What a difference- the rudest manager my husband & I ever encountered and woman at check in was not accommodating at all. When I booked it stated that there was a complimentary hot breakfast (one of our reasons for staying with 4 grandchildren.) Informed upon arrival we were told that was no longer available for the last two weeks. We asked for a room reduction and was rudely told that wasn’t going to happen! Even though and I checked, it STILL states on their website that there is a complimentary breakfast. I was given adaily $15 credit slip to use in the cafe and it still cost me an EXTRA $40 for a breakfast of cereal, rice crispy treats, juice, milk & a coffee. The prices in the cafe were so overpriced- nothing about this is complimentary! The only nice part of our stay was the woman who worked in the cafe on 8/15. On the third day of our stay we were told our room would be serviced. When we arrived back at the room after 5 the only thing we received was fresh towels. I had to ask the service lady in the hallway why she hadn’t even emptied the trash and asked why they hadn’t cleaned as there was still sand in the shower!! Ohh was the response. And why do they not know how many people are in a room to give the corresponding number of towels?? And how about putting more hooks/racks in a bathroom at a beach motel for towels, beach towels and bathing suits?? Will never stay again because of rude management!
Stayed 5 nights in Aug 2024

2/10 Terrible

Gerald

Disliked: Cleanliness
Do Not Stay!
The room was dirty! Dead Bird on the balcony that had been there for some time! Carpet was filthy, with a large red stain in the middle of the carpet. Couch was stained with what, I do not know and was not clean. General Manager was rude and abrupt when asked to extend our check out. No Grille, even though they advertise that they had one. No regular bar. For three Jimmy Dean breakfast bagels and two cups of coffee the bill was $43! Totally outrageous! General manager was totally rude and matter of fact with our issues. Staff was friendly and nice, but was weak on directions or suggestions for places to go. I will not stay here or an affiliated hotel in this group again. High prices, no service, not even a receipt for my stay! Just all their way, no customer priority or service!
Stayed 2 nights in Aug 2024

8/10 Good

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Chincoteague Stay
The hotel was lovely! Staff was very friendly and welcoming. Minor complaints about the room: we were out of body wash in the wall mounted dispensers, our sink drain plug was stuck, and the sink leaked a bit. Overall, a great stay, and we would gladly return, if we ever return to the area!
Stayed 2 nights in Aug 2024

10/10 Excellent

Thomas

Stayed 1 night in Aug 2024

4/10 Poor

Rahel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We booked 2 queen bed and sofa bed didn’t get it inside we got foldable bed very bad you can feel the wire.
Stayed 3 nights in Jul 2024

10/10 Excellent

Natalie-Rose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jackeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place to stay!
Everyone was so nice and friendly!
The front desk staff was so nice to take a pic of us in the lobby. We meet up with friends we were stationed with in the Coast Guard back in the late 90’s.
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 2 nights in Jul 2024

6/10 Okay

James

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel lobby and front look great … rooms however are outdated and carpet is worn and dirty. Our rooms faced the marina however the view was misleading in pictures… Coast Guard base next door with large tower was in our line of sight. Staff was accommodating and had it not been for them we would have left. Apparently , housekeeping was issue and rooms were not ready, it was around 6pm! Nothing in morning , vice coffee … had to pay for any breakfast items , cashier right in area where limited breakfast items were located. For the price of room and the amenities … way not worth it. Very disappointed.
Stayed 1 night in Jul 2024

8/10 Good

Francelys

Stayed 2 nights in Jul 2024

6/10 Okay

Eric

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
A/C wasn't working when I checked in, ok fine. But they really took their time coming to the room to trouble shoot the problem and said no other rooms were available even though i said i could book one on expedia right in front of them for that night (upgraded room so probably didn't want to give it to me for no added cost). Only after bothering the front desk two more times after the complaint was made they came at 930pm when my three young kids were trying to go to bed. Not sure they would have remembered to come at all otherwise or were they planning on knocking on my door at midnight? I usually don't leave reviews but i felt like my time and business weren't respected or appreciated. The man that came to my room literally got off his laptop to look at the a/c. He just had to unplug the unit a couple times and re sync with the thermostat but i had to sit in a 78deg room for almost an hour and a half wondering if it was ever going to get resolved and my kids wanted to go to bed. If they handled that situation a little better, i wouldn't have bothered to mention the black mold on the ceiling in this review.
Stayed 1 night in Jul 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot wait to go back!
I’m so sad that this was just a one night stay! My room was fabulous!!! Absolutely amazing bed, butter soft linens and immaculate bathroom! Front desk team were so helpful and professional!
Stayed 1 night in Jul 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Just a stop in
We had an overnight stay on a return trip from vacation. The hotel itself is nice the room we stayed in was a larger room with a sofa area. Beds were comfortable, carpet was a little dated and our shower did not have any shampoo or soap upon arrival. The view from the hotel of the Marina area is beautiful during the day at night you will not see anything it’s quite dark. There’s a pool area which wa not busy during the morning of our stay however it is shared with the property next to the hotel. Breakfast was probably the worst we’ve had for a hotel breakfast as it was empty by 9am and the food was just reheated frozen items. Kids enjoyed the muffins as well as the waffles. Overall this location is nice but needs so improvements in service.
Stayed 1 night in Jun 2024

10/10 Excellent

Mira, Henrico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the views, the pool, and the comfortable rooms. This was our third stay in 3 years, and we will come back again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tyion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024