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Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

Indoor pool
Room amenity
Exterior
Standard Room, Multiple Beds (Bath Shower Combo) | Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet friendly
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
5070 Natorp Blvd, Mason, OH, 45040
  • Deerfield Towne Center
    ‪13 min walk‬
  • Manor House
    ‪5 min drive‬
  • TriHealth Bethesda North Hospital
    ‪8 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪41 min drive‬

Room options

View all photos for Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Studio, 2 Double Beds, Accessible, Kitchen (Moiblity, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Studio Suite, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-in Shower)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Walk-in Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (Bath Shower Combo)

Standard Room, Multiple Beds (Bath Shower Combo) | Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, Multiple Beds (Bath Shower Combo)

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible, Bathtub (Communications)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Best Western Mason Inn

Pool
Hot Tub
Breakfast included
Parking included
4.0 out of 5, Very Good, (1004)
The price is $61
per night
$70 total
includes taxes & fees
Feb 2 - Feb 3
Best Western Mason Inn

About this property

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel

3-star Mason hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and conference space are onsite.
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This 3-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 875 square feet (81 square meters) include conference space. This Mason hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel is a smoke-free property.

Languages

English, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 875 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Cincinnati northeast
Candlewood Suites Cincinnati Northeast Mason an IHG Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Hotel
Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Mason

Candlewood Suites Cincinnati Northeast-Mason, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1005 reviews" "
Rating 8 - Good. 246 out of 1005 reviews" "
Rating 6 - Okay. 107 out of 1005 reviews" "
Rating 4 - Poor. 47 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tiffany

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times while going to Kings Island. The staff has always been excellent. The rooms are always clean. We have had minor issues like the drain in bathtub not draining well. ( That was only 1x out of the 5 times of staying here.) The pool has always been clean. Parking can be limited at times. The area is safe and close to the park. The beds are comfortable. One of my only complaints would there not being a free breakfast or even a cheaper breakfast buffet option. We love the checkout time which is noon. Especially after a long day/night at Kings Island.
Stayed 1 night in Oct 2024

8/10 Good

Tammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We never got to check in. Expedia didn’t follow through with my reservation. The sweet lady at the desk was very apologetic I will only call the hotel direct to book. I will never use a third party again. This bad review is for EXPEDIA. NOT the hotel. They were super sweet
Stayed 1 night in Oct 2024

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
After staying 12 nights could not get them to clean room after asking 3 times. We had to get linens every night to shower.
Stayed 6 nights in Oct 2024

10/10 Excellent

Kelsey

Stayed 1 night in Oct 2024

10/10 Excellent

Nathan

Stayed 1 night in Sep 2024

4/10 Poor

VERONICA BROWN

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Bathroom very small. Have to stand on side of toilet to close door. Shower and sink water very slow to drain. Room temp constantly went from extreme hot to extreme cold.
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn, Hilliard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was comfortable. I enjoyed the stay with my daughter a mini VK away from our short Louisville Drive. It was wonderful easy access to food. Kings Island aquarium zoo overall just a wonderful vacation.
Stayed 3 nights in Oct 2024

6/10 Okay

Candy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Morning staff was fantastic! Night staff sad
Stayed 1 night in Oct 2024

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kings Island trip
I have nothing bad to say about our stay, everything was wonderful and we will be back.
Stayed 2 nights in Oct 2024

10/10 Excellent

DayDay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big and nice perfect will definitely be staying here more , staff was excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Amenities
This was in a great location. The room was spacious. Had everything we needed. Clean. We would definitely stay again
Stayed 1 night in Sep 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Pool
Stayed 1 night in Sep 2024

10/10 Excellent

Sandhya

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff - the main reason I’d definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall fantastic stay. Clean and fabulous staf
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great, but there wasn’t enough parking. We had to park in the parking lot across the way and walk to the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Marc

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was convenient and clean. The room was clean, but the hallways were musty. People were friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Pavle, Downers Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property staff room was great. Besides shower tub needing a bit of work. It was great.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kirsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very accommodating. Location was good.
Stayed 2 nights in Aug 2024