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Hyatt Regency Cleveland At The Arcade

4.0 star property

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Photo gallery for Hyatt Regency Cleveland At The Arcade

Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Ballroom
Premium bedding, pillowtop beds, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Pet friendly

Explore the area

Map
420 Superior Ave E, Cleveland, OH, 44114
  • Progressive Field
    ‪11 min walk‬
  • Rock and Roll Hall of Fame
    ‪15 min walk‬
  • Huntington Bank Field
    ‪15 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds

Designer toiletries, hair dryer, towels

Room, 2 Double Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Designer toiletries, hair dryer, towels

Room, 1 King Bed, Accessible (Shower)

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

  • City view
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Designer toiletries, hair dryer, towels

Room, 1 King Bed, City View

  • City view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Suite (VIP) | Premium bedding, pillowtop beds, in-room safe, desk

Suite (VIP)

  • 1098 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View (Arcade View)

  • 602 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds

  • 603 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, View (Arcade View)

  • 450 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

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Lobby

Drury Plaza Hotel Cleveland Downtown

  • Pool
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  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, (2434)
The price is $284
per night
$334 total
includes taxes & fees
Apr 30 - May 1
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About this property

Hyatt Regency Cleveland At The Arcade

4-star hotel in Downtown Cleveland
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 9 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This Art Deco hotel also offers a 24-hour fitness center, spa services, and a vending machine. Parking is available onsite for a surcharge. A total renovation of this property was completed in 2017.

Hyatt Regency Cleveland At The Arcade has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
1890 Restaurant - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
1890 Lounge - This bar specializes in American cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 1890 Lounge
  • 1890 Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1890
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1008 reviews
Rating 8 - Good. 198 out of 1008 reviews
Rating 6 - Okay. 98 out of 1008 reviews
Rating 4 - Poor. 37 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dion, Chicago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. Very clean and plenty of dining options
Stayed 1 night in Jan 2025

10/10 Excellent

Lenny, Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time in Cleveland and at this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lea

Stayed 1 night in Jan 2025

8/10 Good

Traci L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here 2 times and we love it! Easy to walk to pretty much all the places we like to go, the Casino, lots of great restaurants and bars, rocket mortgage fieldhouse.
Stayed 1 night in Dec 2024

10/10 Excellent

Travis

Stayed 1 night in Jan 2025

10/10 Excellent

Miranda

Stayed 3 nights in Dec 2024

6/10 Okay

Janet

Traveled with partner
Liked: Cleanliness, staff & service
The mini fridge and tv didn’t work in the first room (city view, that was hardly a city view). They quickly handled it and moved us to the mall part of the hotel. It was very noisy from the parking lot 20 feet from the window and then a dog barking in the morning. Love the food and service though. Also lots of nightlife outside.
Stayed 1 night in Dec 2024

10/10 Excellent

Mariana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean , beautiful interior and exterior. The room is nice and tidy upon arrival.
Stayed 1 night in Jan 2025

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt Regenncy Arcade in all its Glii is Glory 189
This was a two fold stay. Our granddaughter was flying in from California. We were there to pick her up and a mini get away. I used to visit the arcade as a teenager. Although it isn’t what it used to be with shopping it is beautiful. You have to appreciate the architecture of the 1890s. It was a more leisurely time period We will go back . Reasonable price also
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was freezing no matter how high the heat was. It was almost like it was not working.
Stayed 1 night in Jan 2025

8/10 Good

Alejandra, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jan 2025

8/10 Good

Dj

Stayed 1 night in Dec 2024

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Cleveland
It was a beautiful historic hotel. We had some issues with the hot water in the shower. Cold water, had to run it for several minutes before it got warm.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Muamer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I must say this place needs improvement asap. The bathtubs look dirty the rooms look like the base in the bathrooms hasn’t been wiped or cleaned in months. Just over all very poor condition hotels looks very poorly finished so many imperfections, peeling wall paper, poor caulking looks dirty, doors have stains marks not sure what they were just I can go on and on. Front desk during check in was horrible the gentleman when we arrived looked like he was just pissed off and had attitude. If you don’t like your job then why be there my friend. Poor customer service. Only person that was nice was the Ladie that picked up the car for us smiled and was very friends Kudos to her! I would not recommend looks els were for the price not worthy.
Stayed 1 night in Jan 2025

8/10 Good

Ellora

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

lisa, tampa

Liked: Cleanliness, amenities
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The arcade was beautiful
Stayed 2 nights in Jan 2025

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location. So close to everything. I would definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Ginger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent service
Stayed 1 night in Jan 2025

10/10 Excellent

Cherise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a suite with the arcade view, it was a beautiful experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Stayed 1 night in Dec 2024