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Steigenberger Hotel Köln

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December 2024
January 2025

Photo gallery for Steigenberger Hotel Köln

Lobby
Executive Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Bar (on property)
Meeting facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

Map
Habsburgerring 9-13, Cologne, NW, 50674
  • Friesenplatz
    7 min walk
  • Neumarkt
    8 min walk
  • University of Cologne
    10 min walk
  • Cologne (CGN-Cologne - Bonn)
    20 min drive

Room options

View all photos for Executive Room

Executive Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Business Room

  • 248 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds (Plus)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds (Plus)

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Plus)

Superior Room (Plus) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room (Plus)

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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includes taxes & fees
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About this property

Steigenberger Hotel Köln

Hotel in Innenstadt
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning.
Steigenberger Hotel Köln offers 305 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 7 meeting rooms are available. This business-friendly hotel also offers a 24-hour health club, a vending machine, and multilingual staff.

Steigenberger Hotel Köln is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and noon.
Steigenberger Hotel Köln has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 mile (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to noon on weekends; EUR 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 00492212280, SHK Hotelbetriebsgesellschaft mbH c/o Steigenberger Hotel Köln, 27/024/37055, Habsburgerring 9 – 13 50674 Köln, SHK Hotelbetriebsgesellschaft mbH

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Steigenberger Köln
Barcelo Hotel Cologne City Center
Steigenberger Hotel Köln Hotel
Hotel Rudolfplatz formerly Barcelo
Cologne Rudolfplatz formerly Barcelo Cologne
Rudolfplatz formerly Barcelo
Steigenberger Hotel Köln Cologne
Steigenberger Hotel Köln Hotel Cologne

Steigenberger Hotel Köln Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1086 reviews" "
Rating 8 - Good. 318 out of 1086 reviews" "
Rating 6 - Okay. 118 out of 1086 reviews" "
Rating 4 - Poor. 46 out of 1086 reviews" "
Rating 2 - Terrible. 31 out of 1086 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jagtar

Stayed 1 night in Sep 2024

6/10 Okay

Piara

Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Service
Wir waren vom 7 bis 10.09.24 Gast bei Steigenberger. Wir wurden sehr freundliche begrüsst und das Check-in ging reibungslos über die Bühne. Ein grosses Kompliment an Herr Kabbani der wieder einmal mehr gezeigt hat, was Gastfreundlichkeit bedeutet. Wir sind sehr zufrieden und werden das Steigenberger gerne wieder besuchen.
Stayed 3 nights in Sep 2024

8/10 Good

Susanne

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Zeina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There wasn't hot water so i had to shower the 1rst day with cold water which got me sick No ac working so by night it was too hot the reception team are always busy
Stayed 3 nights in Sep 2024

4/10 Poor

Michael

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

T

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels I've stayed at in cologne. Very large space, clean and the staff are really welcoming and helpful.
Stayed 3 nights in Aug 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

CHUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is very good
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities
Bad experience all around. Reception never picks up the phone. No working WiFi. Was asked pack my clothes and move to another room, only to find out that someone else is already staying in the other room. No apologies from very unfriendly and confused staff, who needs serious training and maybe chose the wrong profession.
Stayed 3 nights in Aug 2024

4/10 Poor

Adalsteinn

Stayed 3 nights in Aug 2024

2/10 Terrible

Michael

Business traveler
Disliked: Staff & service, property conditions & facilities
Don’t stay there if you need working Internet access or WIFI. Confused and rude staff.
Stayed 1 night in Aug 2024

10/10 Excellent

SIAN VANESSA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and speak good English. Happy to help when asked
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent modern comfy well-equipped hotel in a great location in the heart of Cologne’s restaurant, nightlife and culture scene, walking distance to everything and connected to transit
Stayed 3 nights in Aug 2024

10/10 Excellent

PREM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Strong service.
Stayed 4 nights in Aug 2024

2/10 Terrible

claudio

Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary K

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly, and the room was clean. We really enjoyed breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Andreas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer zu Dritt ,sehr gut
Wir hatten ein Deluxe Zimmer (35 qm) zu Dritt. Das Schlafcouch war sehr bequem und ein vollwertiges Bett. Kann ich nur weiter empfehlen.
Stayed 2 nights in Jul 2024

2/10 Terrible

AHMED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Antony Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for the area we visited.
Stayed 3 nights in Jul 2024

6/10 Okay

Siddharth, Miami

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This was a very well located property with nice rooms however, there were no Expedia platinum member benefits offered to us. We had to pay for parking And breakfast there was not even a room upgrade offered even though plenty of upgradable rooms were available. The property just did not see any notes from Expedia asking for upgrades. We are questioning our loyalty to Expedia and its Hotels.com brand because it doesn’t not appear. Loyalty has any benefits.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and modern. The location is very close to (literally a few seconds walk) the underground and surface trains. There are also a variety of cafes, restaurants, shops (including Rewe which is a supermarket) right outside the hotel. It is approx 20-25 mins leisurely walk totge Koln Dom Cathedral. We wnjoyed our stay in this hotel!
Stayed 5 nights in Jul 2024

10/10 Excellent

Vicus

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a tub and great views!! It was super nice!
Stayed 1 night in Jul 2024

10/10 Excellent

Rahul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024