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Club Suite, 2 Bedrooms (Carlton, Lounge Access)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Premier Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite, 1 Bedroom (Club, Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom (Carlton, Lounge Access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Hotel Amenities

Property Features

In addition to a full-service spa, The Ritz-Carlton, Macau features a complimentary water park and a lazy river. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers an outdoor pool, a children's pool, and a fitness center. A roundtrip airport shuttle at scheduled times and an area shuttle are complimentary for guests. Complimentary self parking is available on site.

The Ritz-Carlton, Macau is a smoke-free property.

  • Lazy river
  • Water park
  • Number of outdoor pools - 1
  • Rooftop garden
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Water-efficient showers only
  • Luggage storage
  • Hair salon
  • Concierge services
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Total number of rooms - 230
  • No accessible shuttle
  • Number of accessible parking spaces 1
  • Coffee/tea in common areas
  • Registration desk height (inches) - 31
  • Registration desk height (centimeters) - 80
  • Elevator door width (inches) - 47
  • Number of bars/lounges - 1
  • Elevator door width (centimeters) - 119
  • Number of poolside bars - 1
  • Full-service spa
  • Free water park access
  • Spa treatment room(s)
  • Meeting rooms
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Sauna
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

The Ritz-Carlton, Macau offers 230 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LED televisions come with pay movies. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Television
  • Wheelchair accessible
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Pay movies
  • Soundproofed rooms
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Slippers
  • Separate bathtub and shower
  • Free WiFi
  • Pillow menu
  • TV size measurement: inch
  • Separate living room
  • Free cribs/infant beds
  • Separate bedroom
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Housekeeping on request
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
  • Change of bed sheets (on request)
  • Energy-saving switches

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Lai Heen - Overlooking the pool, this restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating.

The Ritz-Carlton Cafe - This café specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Bar & Lounge - Onsite bar. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

The Ritz-Carlton Spa, Macau has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 11
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a water park, a lazy river, a sauna, and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately MOP 418 per person
  • Rollaway bed fee: MOP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

UnionPay

Comprehensive food waste policy

Comprehensive recycling policy

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 1500.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Ritz Carlton Macau Hotel Cotai
  • Ritz Carlton Macau Cotai
  • Ritz-Carlton Macau Hotel Cotai
  • Ritz-Carlton Macau Hotel
  • Ritz-Carlton Macau Cotai
  • Ritz-Carlton Macau
  • The Ritz Carlton Macau
  • The Ritz-Carlton, Macau Hotel
  • The Ritz-Carlton, Macau Cotai
  • The Ritz-Carlton, Macau Hotel Cotai

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