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Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

Hotel Spa Santa Ana features a full-service spa and a steam room. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 80 meeting rooms. This Cuenca hotel also offers spa services, an arcade/game room, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Spa Santa Ana is a smoke-free property.

  • Daily
  • Elevator
  • Elevator door width (inches) - 61
  • Elevator door width (centimeters) - 155
  • Hallway handrail height (inches) - 59
  • Full-service spa
  • Hallway handrail height (centimeters) - 150
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Billiards or pool table
  • Tours/ticket assistance
  • Free self parking
  • Steam room
  • Free WiFi
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of meeting rooms - 80
  • Luggage storage
  • Proposal/romance packages available
  • Free continental breakfast
  • Number of restaurants - 1
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 30
  • No accessible shuttle
  • Arcade/game room
  • Number of accessible parking spaces 15

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room

Room Amenities

Hotel Spa Santa Ana offers 30 accommodations with irons/ironing boards. 32-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Private bathroom
  • Iron/ironing board
  • Soundproofed rooms
  • Wireless internet access
  • In-room massage available
  • Shower only
  • Satellite TV service
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • LED TV
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Closed captioned TV
  • Lever door handles
  • Wheelchair-width doorways
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Doorway wheelchair width (inches) - 62
  • Doorway wheelchair width (centimeters) - 157

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Hotel Spa Santa Ana has a restaurant on site.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, sala Murillo. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Hot tub in spa
  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include a steam room.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 15

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash.

Property is cleaned with disinfectant

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 20.0 per day.

Pet Policy

  • Pets allowed for an extra charge of USD 15 per pet, per day
  • 2 total pets
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel Names

  • suites y spa Santa Ana
  • Hotel Spa Santa Ana Hotel
  • Hotel Spa Santa Ana Cuenca
  • Hotel Spa Santa Ana Hotel Cuenca

Hotel Reviews

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