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Palacio Nazarenas, A Belmond Hotel, Cusco

5.0 star property

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January 2025

Photo gallery for Palacio Nazarenas, A Belmond Hotel, Cusco

Couples treatment rooms, body treatments, aromatherapy
Interior
1 bedroom, premium bedding, down comforters, pillowtop beds
Business center
Free daily full breakfast

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet friendly
    Pet friendly

Explore the area

Map
Calle Plazoleta Nazarenas 223, Cusco, Cusco, 8002
  • Cusco Cathedral
    1 min walk
  • Inca Museum
    2 min walk
  • Twelve Angled Stone
    2 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    17 min drive

Room options

View all photos for Inca Studio Suite

Inca Studio Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Inca Studio Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom (Nazarenas)

Suite, 1 Bedroom (Nazarenas) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (Nazarenas)

  • 743 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Palacio)

Suite (Palacio) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite (Palacio)

  • 1399 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, City View

Studio Suite, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

  • 614 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Colonial Arch)

Suite, 1 Bedroom (Colonial Arch) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom (Colonial Arch)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, City View

Deluxe Studio Suite, City View | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Studio Suite, City View

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Studio Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Studio Suite

  • 570 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Palacio Nazarenas, A Belmond Hotel, Cusco

5-star hotel in Cusco Historic Center
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast is provided, as well as free WiFi in public areas, a free cruise terminal shuttle, and a free manager's reception. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Palacio Nazarenas, A Belmond Hotel, Cusco offers 55 accommodations with iPod docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hypnoze Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Palacio Nazarenas, A Belmond Hotel, Cusco features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center. This Colonial hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service.

Palacio Nazarenas, A Belmond Hotel, Cusco is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Mauka - This poolside fine-dining restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Senzo Bar - This poolside bar specializes in Peruvian cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Palacio Nazarenas, A Belmond Hotel, Cusco is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free cruise terminal shuttle

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mauka
  • Senzo Bar

Things to do

  • Farming classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1596
  • Colonial architecture
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per night
Welcoming dogs only
Up to 26 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 110.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 62 per person (one-way)
  • Pet fee: USD 100 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20424044203

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Nazarenas
Palacio Nazarenas Cusco
Palacio Nazarenas Hotel
Palacio Nazarenas Hotel Cusco
Belmond Palacio Nazarenas Hotel Cusco
Belmond Palacio Nazarenas Hotel
Belmond Palacio Nazarenas Cusco
Belmond Palacio Nazarenas
Belmond Palacio Nazarenas
Palacio Nazarenas, A Belmond Hotel, Cusco Hotel
Palacio Nazarenas, A Belmond Hotel, Cusco Cusco
Palacio Nazarenas, A Belmond Hotel, Cusco Hotel Cusco

Palacio Nazarenas, A Belmond Hotel, Cusco Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 78 out of 80 reviews" "
Rating 8 - Good. 2 out of 80 reviews" "
Rating 6 - Okay. 0 out of 80 reviews" "
Rating 4 - Poor. 0 out of 80 reviews" "
Rating 2 - Terrible. 0 out of 80 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

CEN QIN

Stayed 3 nights in Jul 2024

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel as well as the service but we had a problem with the water in the shower. It has changed from hot to cold and we couldn’t do anything.that was annoying
Stayed 3 nights in Jun 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing particularly thanks to the staff. They went above and beyond at all times. Everyone is super pleasant and welcoming when helping you with any requests. Particularly Freddy and Saul were helpful on our stay but everyone was great. We did a tour booked by the hotel with their suggested local guide (Gustavo) which was fantastic. My only negative would be the restaurant Mauko for dinner wasn’t the best and the breakfast offerings there I feel could be improved.
Stayed 3 nights in May 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was so unreal, Edgar, Fredy, Irvin, Jose, Sheyla, Daniel, literally everyone were AMAZING. I have visited a lot of countries and this was by far the best experience was staying here. They are so attentive to EVERYTHING it’s so much. Would give it 10 stars if I could
Stayed 2 nights in Apr 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities
I loved this hotel. So enjoyed the pisco sour tutorial!
Stayed 1 night in Sep 2023

10/10 Excellent

RICHARD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful and impeccable grounds and unsurpassed service Unexpected luxury in middle of Cuzco. Walking distance to shopping. Superb dining at hotel and at sister hotel Monesterio right next door. Can’t go wrong! Stayed here before traveling out to Machu Picchu. Hotel is a relaxing vacation in and of itself.
Stayed 1 night in Sep 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
I have stayed at 5 star hotels all over the world. This is not a new hotel but was probably over 200 years old. The hotel has been updated to modern standards in every aspect. Their attention to detail is the best I have ever seen. Ask for something, there is someone willing to get what you need In a matter of 2-3 minutes. The rooms are large, comfortable and clean. This is the best hotel I have ever stayed in! In fact we will be hotel guest again in a few Days.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing hotel, excellent service and a great location. Perfect place to recover for a few days after a week of high altitude hiking interspersed with sleeping in a tent!
Stayed 2 nights in Jun 2023

10/10 Excellent

Sicheng

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place so much. Every staff is kind, makes you feel like home. Special thanks to Jhontan for meeting our requirements and helping us carry our luggage to another hotel; thanks Saul for teaching us how to make pisco sour. I hope I can go back to this place in the future.
Stayed 2 nights in Jun 2023

10/10 Excellent

Reagan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff and our stay was perfect. The place was clean, safe and beautiful! We enjoyed every moment from the room, dining and spa. The staff was incredibly attentive to every need, Omar, Daniel, Edgar, Sheyla and the gentleman who checked us in and helped with our daily arrangements/trips. The entire staff was perfect!
Stayed 5 nights in May 2023

10/10 Excellent

Eddie

Stayed 1 night in Sep 2022

10/10 Excellent

Heather

Stayed 1 night in Aug 2022

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and beautiful hotel, room is big and spacious, hotel staff are friendly and welcoming. I would recommend this hotel to anyone staying for business or just a holiday, it’s definitely 5 stars.
Stayed 2 nights in Sep 2021

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manifique!
We got upgraded to a suite. It was perfect!
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at many hotels around the world and this has been the best experience I have ever received in term of service and attentiveness of the staff I would have no hesitation in recommending this hotel
Stayed 2 nights in Nov 2019

10/10 Excellent

Clementine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding stay
The instant we got to Belmond Palacio Nazarenas we knew we should have booked more nights. It is the best hotel we've ever stayed at. We were greeted with some delicious tea and cookies, and then showed to our room. We had been upgraded to a bigger suite. The room itself was beautiful, as well as the bathroom with separate toilet, shower, and a huge bathtub. We also had a balcony overlooking a beautiful courtyard. We then settled in and had the complimentary pisco sour lesson in our room with our wonderful butler Victor. When I mentioned I would love to try some Peruvian fruits, he brought a tray of multiple local fruits so I could try them all in our room! Rooms also include complimentary pisco, rum, espresso, and a free stocked minibar and snacks. The swimming pool is outrageously beautiful. The breakfast buffet was stunning and delicious. You can also use the steam room at the spa for free. We were almost crying as we packed our suitcases... Can't wait to visit another Belmond hotel on our next vacation.
Stayed 1 night in Oct 2019

10/10 Excellent

Nancy, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel grounds are amazing. Beautiful, quiet and private pool and courtyards.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommeneded
Amazing place with exceptional service. We have stayed at many top hotels in the world and this is as good as it gets.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Cusco
Wonderfully gracious hotel and staff. We stayed in the newer wing facing the pool so we didn't have any of the lovely views of Cusco, but it was also quiet and close to the restaurant for breakfast. Also great to take a dip in the pool and hop back to our room. Great location in Cusco and very helpful staff. We stayed 5 days.
Stayed 4 nights in Nov 2018

10/10 Excellent

DrM, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple fabulous ! Can't wait to return we were sad to leave.
Stayed 1 night in Nov 2018

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience in Cuzco
We absolutely kicked our stay in Palacio Nazarenas. The service was amazing, the spa a dream, the place full of charm and history, the room very spacious. The only regret was the AC placed just on the top of the bed.
Stayed 1 night in Oct 2018