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Palacio del Inka, A Luxury Collection Hotel by Marriott

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palacio del Inka, A Luxury Collection Hotel by Marriott

Exterior
Exterior
Spa
View from room
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Plazoleta Santo Domingo No 259, Cusco, Cusco, 8002
  • Coricancha
    2 min walk
  • Kusicancha
    2 min walk
  • Centro Qosqo de Arte Nativo
    5 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    6 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, 1 King Bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Family Suite, 1 King Bed, Non Smoking

  • 570 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 2 Double Beds

  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 King Bed, Non Smoking

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Double Beds, Non Smoking

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | Living room | 32-inch LED TV with cable channels, Smart TV, iPod dock

Presidential Suite, 2 Bedrooms, Non Smoking

  • 807 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, Multiple Beds, Non Smoking

  • 474 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds, Non Smoking

  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Non Smoking

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

JW Marriott El Convento Cusco

Pool
Breakfast included
Spa
Restaurant
4.9 out of 5, Exceptional, (1044)
The price is $272
per night
$341 total
includes taxes & fees
Dec 12 - Dec 13
JW Marriott El Convento Cusco

About this property

Palacio del Inka, A Luxury Collection Hotel by Marriott

5-star hotel in Cusco Historic Center
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Palacio del Inka, A Luxury Collection Hotel by Marriott offers 203 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Cusco hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Palacio del Inka, A Luxury Collection Hotel by Marriott features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a business center and a meeting room. Event facilities measuring 3358 square feet (312 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

Palacio del Inka, A Luxury Collection Hotel by Marriott is a smoke-free property.

Inti Raymi Restaurant - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Palacio del Inka, A Luxury Collection Hotel by Marriott is listed in the 2021 Travel + Leisure 500.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Inti Raymi Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (3,358 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Lever door handles
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1450
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the rate for children age 12 and younger. Breakfast fees apply at the property and vary with type of breakfast selected.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 105.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
  • Resort fee: USD 38.40 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person
  • Rollaway bed fee: USD 105.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20114803228

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palacio Inka
Palacio del Inka A Luxury Collection Hotel
Palacio Inka Luxury Collection Cusco
Palacio Inka Luxury Collection Hotel Cusco
Palacio del Inka A Luxury Collection Hotel Cusco
Palacio del Inka, A Luxury Collection Hotel by Marriott Hotel
Palacio del Inka, A Luxury Collection Hotel by Marriott Cusco

Palacio del Inka, A Luxury Collection Hotel by Marriott Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 688 out of 836 reviews" "
Rating 8 - Good. 100 out of 836 reviews" "
Rating 6 - Okay. 25 out of 836 reviews" "
Rating 4 - Poor. 15 out of 836 reviews" "
Rating 2 - Terrible. 8 out of 836 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Close to the sites
Stayed 4 nights in May 2024

10/10 Excellent

Rene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Palacio del Inka. The Spa was a haven of relaxation, and we indulged in a soothing couples' massage while the kids explored the hotel, which we found to be very safe with Dina. Meeting Inti, the baby Alpaca in the courtyard, was a delight. The museum's exhibitions were captivating, and we were fascinated by the hotel tour and the mesmerizing Inca ritual performance. The delicious breakfast and dinner were a culinary delight, and all the staff members were incredibly kind, helpful, and truly outstanding. We can't recommend it highly enough! Thanks to Elmer and Daniel, the concierge, for helping with booking transportation, booking restaurant reservations and even getting us tickets to a soccer game.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 1 night in Aug 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever.
This is true luxury the hotel is beautiful and the personal is most attentive.
Stayed 3 nights in Aug 2024

10/10 Excellent

KATARZYNA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Perfection at every single step ! Greeting us at train station, enjoying welcome drink in gorgeous lobby while hotel staff checked us in. Room was superb, luxurious bedding, nice bathrobes, comfy beds.Dinner was delicious and beautifully served, staff always smiling and ready to help. Pisco sour and ceviche lesson at the bar made us feel special. It was PERFECT !!!! Thank you for wonderful hospitality.
Stayed 2 nights in Jul 2024

10/10 Excellent

Milagritos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Praveen kumar, Leander

Stayed 2 nights in Aug 2024

10/10 Excellent

Mery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the staff were very supportive and polite. Hotel is very clean, and the breakfast was great.
Stayed 1 night in Jul 2024

4/10 Poor

iram

We booked a deluxe king toomand the room was very small with no space to open the suitcases so we agreed with the hotel to pay additional 70 dollars per night and to upgrade to junior suite, the junior suite was with bad facilities and without any AC , unbelievable to a 5 stars luxury hotel . Bad experience Off course we change to other room-with air conditioning
Stayed 3 nights in Jul 2024

6/10 Okay

Iram

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Upset from the facility of 5 stars deluxe hotel
We booked deluxe king room, at the beginning we received a very small room with no space to open our 2 suitcases Than we upgraded our room to junior suite and add 70 usd per night After few hours we realised that there is no air conditioning in the room We packed again and move to a deluxe room for one night because all the juniors suites were booked and the day after finally we received a very nice room. Unfortunately in the evening when we wanted to take a shower we realised that the shower doesn’t work and the toilet was blocked. We were very upset with the room’s condition and it’s doesn’t suitable to 5 stars hotel Se service was excellent they always want to help but we were really disappointed and uncomfortable to move from one room to another Breakfast was amazing And the hotel very clean
Stayed 3 nights in Jul 2024

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the positive side… Excellent location, incredible breakfast, and some very nice and helpful staff members. On the not so great side… our room had an inoperable bedside reading light that I reported to have fixed. Not only was it not fixed, but two nights later it began flashing at 3am and would not turn off requiring me to wrap it in a cloth to block the light. Also, one day after touring we returned late afternoon to find our room door left slightly open and the room still unmade up.
Stayed 4 nights in Jul 2024

10/10 Excellent

tomas, Coto de Caza

Liked: Amenities
Amazing historic property
Stayed 3 nights in Jul 2024

10/10 Excellent

Ravi, Helotes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Very helpful and courteous staff. Just a 10 minute walk to Plaza de Armas. My wife and daughter enjoyed the spa and we love the baby Alpaca in the courtyard who we took many pics with. Highly recommended
Stayed 4 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Nikola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a phenomenal piece of history of Peru. Top notch service, extremely comfortable and luxurious place to stay if you are in Cusco. Highly recommend!
Stayed 2 nights in Jul 2024

4/10 Poor

Brian

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a 2-star hotel that is masked behind a beautiful building. It does not have air conditioning, the rooms are very small and run down, many rooms have no windows, the wifi is terrible, there is no pool or anywhere to casually hang out, the towels are old, and main restaurant has poor cooking. The positives are that the building is beautiful, the location is great, the service is good, and the breakfast is great.
Stayed 4 nights in Jun 2024

10/10 Excellent

Amanda

Stayed 2 nights in Jun 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! The Palacio Del Inka was an incredible experience. Not only was the hotel beautiful and full of rich history, but they had superb service and staff. From the moment you check-in, you are offered a warm welcome and a local tea selection. Alfredo and Walter, after arriving from an overnight flight, comforted me with breakfast and an early check-in. Throughout my stay, staff members such as Diana, Patricia, Miluvia, and Dani took great care of me as I prepared for my Machu Picchu climb and explored Cuzco as a solo traveler. The concierge staff was also readily available and knowledgeable. All I can say is Wow! Thank you Palacio Del Inka family. I hope to visit again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels, I have stayed at! Service was absolutely on point, breakfast is a must, and the SPA was exactly what you needed after doing all day tours. They even had a tour of the hotel which was so much fun, and you get free drinks each night!
Stayed 6 nights in Jun 2024

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property met and exceed our expectations. The check in was very smooth and we were treated to a very nice cup of mint tea. The building is a historic landmark dating back to the Inca and Spanish colonial period. We were treated to a very special tour of the property with an in depth explanation of all the history of the building. This was followed by a wonderful ceremony in which an Inca warrior re-enacted a series of events using different instruments and implements. After that we were treated to a Pisco sour class given by Miguel the bartender who was very entertaining. The breakfast buffet was superb, the variety of food was outstanding and they made my omelette to perfection, Jesus our server met us every morning with a great smile and a warm hand shake. The experience was enhanced by a wonderful musician who had a wonderful repertoire of Andean music. All in all we had a wonderful experience and highly recommend this property.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alexandra

Stayed 2 nights in May 2024

10/10 Excellent

Dawang

Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Leonard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historical hotel! All personnel are friendly and ready to help. Young gentleman Ronaldo does great hotel tours everyday at 5pm and after another great guy Manuel does Pisco Sour class in a bar.
Stayed 3 nights in May 2024

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and assisted us with a variety of requests in a caring and professional manner. Would recommend this hotel for future accommodation.
Stayed 3 nights in May 2024