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Clarion Hotel The Colony - Plano West

2.5 star property

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Photo gallery for Clarion Hotel The Colony - Plano West

Outdoor pool, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
Point of interest
Property amenity
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pet friendly
  • Gym
  • Laundry

Explore the area

Map
4301 Paige Road, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪5 min walk‬
  • Legacy West
    ‪6 min drive‬
  • The Shops at Legacy
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Hotel The Colony - Plano West

The Colony hotel walkable to Hawaiian Falls The Colony
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Clarion Hotel The Colony - Plano West offers 122 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Clarion Hotel The Colony - Plano West features an outdoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1324 square feet (123 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and a garden. Complimentary self parking is available on site.

Clarion Hotel The Colony - Plano West is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.99 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 1,324 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.99 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Hotel
Holiday Inn Plano The Colony
Clarion The Colony Plano West
Clarion Hotel The Colony Plano West
Holiday Inn Plano The Colony an IHG Hotel
Clarion Hotel The Colony - Plano West Hotel
Clarion Hotel The Colony - Plano West The Colony
Clarion Hotel The Colony - Plano West Hotel The Colony

Clarion Hotel The Colony - Plano West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1047 reviews
Rating 8 - Good. 212 out of 1047 reviews
Rating 6 - Okay. 89 out of 1047 reviews
Rating 4 - Poor. 37 out of 1047 reviews
Rating 2 - Terrible. 56 out of 1047 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like that they process a $50 deposit and then you have to wait 3-5 days to get it put back in your bank. Many places use the card with a hold only and don't process it. They charge it and they also charge $13/person if you want to buy the breakfast they advertise as" hot breakfast available. " They should include price info if they are charging you.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off of the highway and near lots of retail.
Stayed 1 night in Dec 2024

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was great. Didn’t have to travel far for food or shopping.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night and everything was perfect
Stayed 1 night in Dec 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Fabiola

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel from the entrance doesn’t look bad but once you come to the room it is dirty . The restroom has roaches there is no remote for the tv it is absolutely horrible . I was going to the front desk to tell them about the room and there was no one there. Either way the probably going to ask me to move but I had two rooms and both are the same so I’m sure all the rooms are the same . Right when I was about to close up I notice the locks on the doors are broken so then that’s an unsafe for my 4 year and newborn
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go to Comfort Suites
The Clarion was a disaster hotel the bed sheets and the pillow sheets smelled so bad I had to take a shower twice to get it off me then the towel had a hole in it and the coffee must have been expired it was not good and then finally the TV guide did not match the movie it's like they need to upgrade or fix it so I was very disappointed comfort suites was 1,000%.
Stayed 1 night in Dec 2024

10/10 Excellent

milo, APO

Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

8/10 Good

claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a great area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Stayed 1 night in Nov 2024

10/10 Excellent

Felonesecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very quiet and clean
Stayed 1 night in Dec 2024

10/10 Excellent

Teri

Stayed 2 nights in Dec 2024

6/10 Okay

Tracy

Liked: Staff & service, room comfort
Disliked: Cleanliness
Easy check in. But our door scraped across the floor and we had to SHOVE it open. Floor was sticky. When we left for dinner the entire floor smelled like marijuana.
Stayed 1 night in Dec 2024

6/10 Okay

Courtney

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Had better
Didn't realize it was a handicapped room. Been here since Friday, today is Monday night, no housekeeping. Staying here a week, not cheap, AC & TV are on the fritz.
Stayed 1 night in Dec 2024

10/10 Excellent

vinod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

8/10 Good

Akinpelu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk agent with a nose piercing was very nice to me
Stayed 3 nights in Nov 2024

6/10 Okay

Sue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was nice except when you turned off the main light it turned off the alarm clock and plug ins between the beds as well. Not very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Patti U

Stayed 3 nights in Aug 2024

10/10 Excellent

Patti U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024