Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

Exterior
Room amenity
Lake view
Property amenity
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Pool
  • Breakfast included
  • Gym
  • Air conditioning
  • Housekeeping

Explore the area

Map
4412 Bass Pro Dr, Garland, TX, 75043
  • Lake Ray Hubbard
    1 min walk
  • Whataburger
    1 min walk
  • South Garland Transit Center
    13 min drive
  • Dallas, TX (DAL-Love Field)
    44 min drive

Room options

Suite, 1 Bedroom, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Room (Specialty)

  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel

Garland hotel steps from Lake Ray Hubbard
This smoke-free hotel features a fitness center, a snack bar/deli, and a 24-hour business center. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel offers 98 accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel features a fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby.

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 0.53 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from June to October
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30
Holiday Inn Express E Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Hotel Holiday Inn Express & Suites Garland E - Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Express Garland E Hubbard I30

Holiday Inn Express & Suites Garland E - Lake Hubbard I30, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 564 out of 1001 reviews" "
Rating 8 - Good. 217 out of 1001 reviews" "
Rating 6 - Okay. 94 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 74 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jose, House

Stayed 1 night in Sep 2024

2/10 Terrible

Tonya

Stayed 2 nights in Aug 2024

10/10 Excellent

kelvin

Stayed 1 night in Sep 2024

6/10 Okay

Shelly

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
When i checked out both men at front desk were rude, non personable and will make me never visit this location again.
Stayed 1 night in Sep 2024

6/10 Okay

MISSTE

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great location, lots of disappointment
The property is in a great location and from the outside is beautiful. The interior decor is beautiful as well, however, it needs LOTS of TLC. There was dog poop on the floor of the elevator for thrre days! Several electrical issues (lights not working, ceiling fans not working, flashing LED lights, missing light fixtures, etc), the pool was so dirty, just to say a few things. On a plus, the breakfast was worth waking up early for. It was delicious and the ladies were so sweet. Biggest issue is the pictures of the room on this website are all the same, which leads you to not getting the room you thought you were getting. Go look at the different room types and you will notice all the pictures are the same. There is a huge difference in room size. Very disappointed with having a much smaller room than I thought I was getting for my family.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gregory, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property!
Stayed 1 night in Sep 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivie

Stayed 1 night in May 2024

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean
Stayed 3 nights in Aug 2024

4/10 Poor

Krista

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I would not have any issues with the hotel, except that I could not get past the fact that the halls and particularly the room smelled like old, musty smoke odor. Even the sheets! Also the water pressure was terrible.
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The “lake view” room is not! I booked a lake view for my wedding night to be romantic. I look out the window & all I see are thick trees. Oh and squint to see the lake over in the corner. I can deal with the one huge water bug in the bedroom. But don’t advertise & make me pay extra for a lake view room that doesn’t have a lake view.
Stayed 1 night in Aug 2024

2/10 Terrible

Tonya

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many HORRIBLE things about this property to name, from the roaches to lights not working to dirty rooms to the GM(Jon) stating "Oh I'm sorry" which is useless. Will Never stay here again on a business trip and not recommending to anyone. Just stay at Super 8 or under the highway instead.
Stayed 1 night in Aug 2024

8/10 Good

Ewell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complained about the water pressure in my bathroom sink, but nothing was done about it.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front’s attitude was atrocious. We can specifically for the pool and when I asked her why it was closed and why it wasn’t online she told me it was and it was my fault for not seeing it. I was visibly upset and so she offered to cancel my reservation so I accepted ( loosing 200 Expedia points btw because those don’t get refunded). I also got online after mad it does NOT state it on Expedia that the pool is closed.
Stayed 1 night in Aug 2024

10/10 Excellent

Solomon

Stayed 1 night in Aug 2024

2/10 Terrible

DAVID

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Pool is closed
Pool was closed and couldn’t get a refund for the night i wouldn’t stay. We rented the place for the awesome pool and couldn’t use it
Stayed 2 nights in Aug 2024

10/10 Excellent

barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and clean my only problem is I still haven't received my deposit back for my incidentals it been a week now
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

Norberto, Katy

Stayed 2 nights in Jul 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024