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Hyatt Place Dallas / The Colony

3.0 star property

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Photo gallery for Hyatt Place Dallas / The Colony

Terrace/patio
Desk, blackout drapes, iron/ironing board, free WiFi
Lobby
Bar (on property)
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5200 Memorial Drive, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    ‪9 min walk‬
  • Grandscape
    ‪12 min walk‬
  • The Colony Five Star Complex
    ‪12 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪19 min drive‬

Room options

View all photos for Room (2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room (2 Queen & 1 Sofa Bed)

  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, Accessible (2 Queen & 1 Sofa Bed With Shower)

  • 366 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

  • 369 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (High Floor, 2 Queen & 1 Sofa Bed)

Desk, blackout drapes, iron/ironing board, free WiFi

Room (High Floor, 2 Queen & 1 Sofa Bed)

  • 377 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 321 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Plano - The Colony by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (597)
The price is $99
per night
$114 total
includes taxes & fees
Feb 25 - Feb 26
Holiday Inn Express & Suites Plano - The Colony by IHG

About this property

Hyatt Place Dallas / The Colony

3-star The Colony hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place Dallas / The Colony offers 107 accommodations with coffee/tea makers and hair dryers. LED televisions are featured in guestrooms.

This The Colony hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Hyatt Place Dallas / The Colony features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 22691 square feet (2108 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hyatt Place Dallas / The Colony is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt Place Dallas / The Colony has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 22,691 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 45.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Dallas Colony Hotel
Hyatt Place Dallas Colony
Hyatt Place Dallas The Colony
Hyatt Place Dallas / The Colony Hotel
Hyatt Place Dallas / The Colony The Colony
Hyatt Place Dallas / The Colony Hotel The Colony

Hyatt Place Dallas / The Colony Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet stay even with Top Golf right next door. The curtains blocked out ALL the light. The breakfast was a big disappointment. The layout was wonderful and had more options than most but the eggs seems like powdered eggs or some other pre packaged eggs. The sausage tasted like an alternative meat instead of the traditional pork. Toaster didn’t function properly so we had white bread with a slight crunch. I do have to rave about the dedication of the manager. He was hospitable and dedicated to running his hotel. Great place will be there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Annjanett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Devontaye

Stayed 2 nights in Oct 2024

8/10 Good

christine

Traveled with partner
Was quiet and mostly clean Nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Stacy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mireya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property shows wear and tear in the room. Too close to a Top Golf course.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mayumi

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and clean
Stayed 2 nights in Oct 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of a stiff bed which could just be preference , I had a great stay here. No complaints ! Lobby and breakfast staff were great , breakfast was adequate , room was clean , parking easy ! Will return next time I visit north Dallas.
Stayed 1 night in Oct 2024

4/10 Poor

Deanna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not happy
We were supposed to have a kign size bed. Ended up in a room with 2 queens for a couple trip. It was not acceptable. My husband and I end up sleeping in 2 different beds instead of together. The hotel said it was hotel.com fault. I believe the hotel assumed we werent going to come and gave iur room away
Stayed 3 nights in Oct 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Darin

Stayed 5 nights in Oct 2024

10/10 Excellent

Baudelia, Crane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence service
Stayed 1 night in Oct 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service
Got my key, went up to the room to find out it was dirty and not cleaned, went back downstairs and he gave us another room. The breakfast was terrible, overcooked and not many options, asked if they had more eggs and her reply was no speak English. Won’t be staying there again
Stayed 5 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

rosita

Traveled with partner
Staff was extremely nice. Room was ready hours before check in. Everything was close food, shopping, bars. The only think that lacked was the breakfast selection. If you don’t get there early there wasn’t much left. But that’s the least. Would definetly stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Room
First we were put into a handicap room. We’re not handicapped. The shower had two showerheads, and the main showerhead did not work only the smaller handicap showerhead worked. We were there three nights, and we never had anyone come to freshen up our room or bring additional towels.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yvette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and friendly environment
Stayed 1 night in Sep 2024