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NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Exterior
Junior Suite, 1 King Bed | Living area | 50-inch TV with cable channels
Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
8201 Preston Rd, Plano, TX, 75024
  • Stonebriar Centre Mall
    ‪2 min drive‬
  • Legacy West
    ‪2 min drive‬
  • The Shops at Legacy
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch TV with cable channels

Suite, 1 Bedroom

  • 575 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 50-inch TV with cable channels

Junior Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 715 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nylo Loft)

Bathroom shower

Room, 1 King Bed (Nylo Loft)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5-star Plano hotel, connected to a shopping center in Legacy Park
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers 176 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, NYLO Dallas Plano Hotel, Tapestry Collection by Hilton provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms. Event facilities measuring 2000 square feet (186 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. An area shuttle within 5 miles and a shopping center shuttle are complimentary for guests. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in June 2020.

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
LOFT Kitchen & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LOFT Kitchen & Bar

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (56 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - June 2020

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per week, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 4 to 15 for adults, and USD 4 to 15 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

NYLO Plano Hotel
NYLO Legacy
NYLO Legacy Hotel
NYLO Legacy Hotel Plano
NYLO Legacy Plano
NYLO Dallas Plano Hotel Tapestry Collection Hilton
NYLO Plano Legacy
Plano Legacy
Plano NYLO
Nylo Hotel Plano
Nylo Plano At Legacy Hotel Plano
NYLO Dallas Hotel Tapestry Collection Hilton
NYLO Dallas Plano Tapestry Collection Hilton
NYLO Dallas Tapestry Collection Hilton
NYLO Dallas Tapestry Collecti
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Hotel
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Plano

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 577 out of 1002 reviews
Rating 8 - Good. 194 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Traveled with partner
Great stay! Friendly staff, clean amenities, the only issue was that they were having issues with their hot water supply so showers were lukewarm at best! I am sure that was a temporary issue. Highly recommend otherwise.
Stayed 5 nights in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Steve, Fort Smith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the shower water pressure at all. It was like showing in a light sprinkle.
Stayed 2 nights in Jan 2025

8/10 Good

Shane

Stayed 5 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Les

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben c

Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff Funky Hotel
Stayed 1 night in Jan 2025

2/10 Terrible

Rebecca

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We really do like this place but management was extremely unprofessional and unwilling to honor her commitment to us. We booked the presidential suite and were looking forward to that specific room. Unfortunately, we were told 2 days before our trip (18 days after booking) that they couldn't honor our pre-paid stay due to overbooking. The manager offered a different room but it wasn't comparable to what we booked. She said she couldn't comp our room but agreed to provide a voucher for another stay to make up for the error. I accepted this resolution and was prepared to put the situation behind us and enjoy our stay and return visit. When we arrived, we learned they booked us 2 rooms for the same night. When we explained to the front desk that this was not what was offered and that we didn't need 2 rooms for the same night, they contacted the front desk supervisor. He called us later that evening to tell us that the manager said we needed to use both rooms that night and that they couldn't provide a voucher for another night. We ran into the manager later that night who told me she never agreed to the voucher for another night and never said that word at all to me. It is very disappointing and disheartening that she would tell me I was mistaken and not honor her commitment to us to make this situation right. If she honored her commitment, I would have rated this hotel positively but she was willing to throw away a long time customer for what amounts to around $150.
Stayed 1 night in Dec 2024

10/10 Excellent

Gracie

Stayed 1 night in Dec 2024

10/10 Excellent

Hang

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff at check in
Stayed 1 night in Dec 2024

8/10 Good

Matt

Stayed 1 night in Dec 2024

10/10 Excellent

Les

Stayed 1 night in Nov 2024

10/10 Excellent

Michael, Scottsdale

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like an affordable hotel with a unique design concept
Stayed 1 night in Dec 2024

10/10 Excellent

Hanhna, Frisco

Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back.
The entire staff was amazing. Exceptional professionalism, service, and very pleasant to interactions. The room was comfortable as was the bed provided. This room was likely the quietest I've ever stayed in. The bathroom sink was a bit awkward - shape, size, placement. Great location with regard to eating establishments. Fitness room was very clean and equipped.
Stayed 5 nights in Dec 2024

2/10 Terrible

sheela

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel did not even have any toiletries and the phone was not working, although the hotel staff tried their best to help me, but I rather stay at ramada inn or holiday inn. the bathroom and the sink or so small and I paid $137 for this crappy room
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel.
Stayed 1 night in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Mike

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Very poor service
Reserved a Jr suite. Room was not available at check in and staff did not have the ability to correct. Was downgraded and charged full price for the downgrade. Entire hotel is concrete. Floors, ceilings, walls. I get the industrial vibe, but this was more like an oversized prison cell. Very little light and the A/C could not keep up with the room. Manager was never available during check in or checkout. We will never be back.
Stayed 2 nights in Dec 2024