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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
Courtyard
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
4505 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    18 min walk
  • Village on the Parkway
    3 min drive
  • Quorum Park
    4 min drive
  • Dallas, TX (DAL-Love Field)
    22 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Addison Hotel, SureStay Collection by Best Western

Addison hotel close to Galleria Dallas
An outdoor pool, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and ATM/banking services are onsite. Weekly housekeeping is available.
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a vending machine, and a picnic area. Onsite uncovered self parking is complimentary.

The Addison Hotel, SureStay Collection by Best Western is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 10:00 PM

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 324 out of 691 reviews" "
Rating 8 - Good. 150 out of 691 reviews" "
Rating 6 - Okay. 102 out of 691 reviews" "
Rating 4 - Poor. 52 out of 691 reviews" "
Rating 2 - Terrible. 63 out of 691 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness
Stayed 4 nights in Sep 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
In rhe process of upgrading. Doing a great job.
Stayed 1 night in Sep 2024

4/10 Poor

Neal

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Stayed 1 night in Aug 2024

10/10 Excellent

Sheryl

Liked: Property conditions & facilities
Staff was very nice and room was clean
Stayed 2 nights in Sep 2024

6/10 Okay

Rosalinda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Miguel A.

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Sep 2024

2/10 Terrible

Brandie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Area is great. Hotel is HORRIBLE. General Manager Wendy is a LIAR & she stole money off of my card! She will lie & say you’re smoking in the room & then kick you out & charge your card! She also called the police on me because I am a black woman & had 3 squad cars pull up to have me trespassed when all I wanted was fairness. The hotel has a no smoking policy & I RESPECTED it by smoking outside. My brother woke up with BED BUG BITES & complained about it & she started lying since then!! I am upset! Do not go here! The carpet has red stains all over it, the bed had hair accessories still in the covers, the bathroom ceiling was peeling & they had something stuffed in one of the smoke detectors. The breakfast was HORRENDOUS ! It was weird!!!! Stay across the parking lot at the holiday inn! Much much nicer hotel, better rooms, better pool, everything! I DO NOT RECOMMEND
Stayed 4 nights in Sep 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

TRAVIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very reasonable place, I’ve stayed there many times. Great breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kayla

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If we could give 10 stars we would! Staff went above and beyond for us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodger

Stayed 1 night in Aug 2024

10/10 Excellent

Anicha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great, breakfast was good. Nice and clean
Stayed 2 nights in Jul 2024

8/10 Good

Kimberly

Stayed 1 night in Aug 2024

10/10 Excellent

Jose, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Humberto E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was my second time. the weekend was a little noisy, but it did not last long. the staff was kind and helpful. i tried the breakfast during the morning, during the week, it was so helpful. it will be my to go to hotel for an annual fitness convention i go to every yr.
Stayed 4 nights in Aug 2024

4/10 Poor

Stacy

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Estebalise

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was okay for the price of the stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

June

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had enough hangers for a week stay. I travel to Dallas for business a lot and it’s annoying when the hotel only provides 2-3 hangers and I e booked a week stay. Room service is daily and dining options in the area are plentiful.
Stayed 7 nights in Aug 2024