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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Exterior
Reception
Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

Map
4505 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    ‪15 min walk‬
  • Village on the Parkway
    ‪18 min walk‬
  • Galleria Dallas
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(18 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(47 reviews)
  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(39 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed) | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower) | 1 bedroom, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(1 review)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

9.4 out of 10
Exceptional
(3 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 240 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The Addison Hotel, SureStay Collection by Best Western

Addison hotel close to Galleria Dallas
An outdoor pool, a 24-hour front desk, and a computer station are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a picnic area, a TV in a common area, and ATM/banking services are onsite. Weekly housekeeping is available.
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a vending machine, and a picnic area. Onsite uncovered self parking is complimentary.

The Addison Hotel, SureStay Collection by Best Western is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 444 out of 938 reviews
Rating 8 - Good. 201 out of 938 reviews
Rating 6 - Okay. 140 out of 938 reviews
Rating 4 - Poor. 70 out of 938 reviews
Rating 2 - Terrible. 83 out of 938 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone in this hotel was friendly, food was great, and housekeeping was wonderful
Stayed 7 nights in Apr 2025

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Matias

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Apr 2025

4/10 Poor

Christine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were beyond nice, but the hotel itself was extremely dirty. Blinds and curtain barely worked. Towels were dirty. Our room had the trash taken out one day out of five. The outlet in our room didn’t have an outlet cover. Comforter had cigarette burns in it. Half the lights in our room didn’t work. Nightstand was covered in something questionable.
Stayed 4 nights in Apr 2025

6/10 Okay

Nick

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was not cleaned very well at all. Got hair all over us and had used shower stuff
Stayed 1 night in Apr 2025

10/10 Excellent

Elizaveta

Stayed 5 nights in Apr 2025

6/10 Okay

Oussama

Liked: Staff & service
Disliked: Room comfort
The property is too old mattress not comfortable at all
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 1 night in Apr 2025

6/10 Okay

Jonathan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
No laundry and no gym - no date to have them back
Stayed 4 nights in Apr 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service

Average

An average hotel... nothing bad or overly good. It was clean; front desk service is good. Kinda old and in need of some upgrades.
Stayed 1 night in Apr 2025

10/10 Excellent

Baskar, South Burlington

Stayed 3 nights in Apr 2025

10/10 Excellent

TEJUAN

Liked: Property conditions & facilities
Na
Stayed 4 nights in Mar 2025

2/10 Terrible

Ana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t book here, the carpets are terrible! The rooms dirty. Terrible terrible
Stayed 6 nights in Apr 2025

8/10 Good

Robert

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and not too far from the highway and places to eat. But the room and the second floor where we stayed smelled like stinky feet/locker room.
Stayed 1 night in Apr 2025

8/10 Good

Paul

Stayed 2 nights in Apr 2025

10/10 Excellent

Gar

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast is very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy, convenient access to the airport and other amenities. Friendly staff and nice rooms.
Stayed 1 night in Apr 2025

6/10 Okay

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Erin

Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Brennon

Liked: Staff & service
Disliked: Property conditions & facilities
Covers all the bases for a very reasonable price.
Stayed 2 nights in Apr 2025

2/10 Terrible

Monica Ann

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and seemed to be bothered by any questions. Paint was peeling in our rooms, garbage was left from pervious guests, pillows were small, and the pool was closed.
Stayed 5 nights in Apr 2025