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Metropolitan Hotel Dubai

4.0 star property

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Photo gallery for Metropolitan Hotel Dubai

Front of property
View from room
Deluxe Suite | Living area | LED TV
Outdoor pool, sun loungers
Check-in/check-out kiosk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Sheikh Zayed Road, Exit 41, Al Thanya Street, Dubai, 31588
  • Mall of the Emirates
    ‪4 min drive‬
  • Wild Wadi Water Park
    ‪4 min drive‬
  • Burj Al Arab
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | View from room

Deluxe Suite

  • City view
  • 926 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ambassador Suite

Minibar, in-room safe, desk, blackout drapes

Ambassador Suite

  • City view
  • 915 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room

Minibar, in-room safe, desk, blackout drapes

Guest Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

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About this property

Metropolitan Hotel Dubai

4-star hotel in Umm Al Sheif
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Metropolitan Hotel Dubai offers 320 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and manicures and pedicures.
In addition to a full-service spa, Metropolitan Hotel Dubai features an outdoor pool and a health club. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. This family-friendly hotel also offers a children's pool, a sauna, and spa services. Complimentary self parking and valet parking are available on site.

Metropolitan Hotel Dubai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Al Safa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Red Lion - This pub specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Al Sheif - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Tropicana - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 72 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Al Safa
  • Al Sheif
  • Red Lion
  • Tropicana

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Electric bike charging

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers train station shuttle services to and from First Gulf Bank (FGB) Station only.
Guests booking nonrefundable rates will receive an email with a link for payment of the deposit prior to their arrival. If payment is not received within 48 hours, the property reserves the right to cancel the reservation.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 72 per person
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

METROPOLITAN DUBAI
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Hotel Dubai Hotel
Metropolitan Hotel Dubai Dubai
Metropolitan Hotel Dubai Hotel Dubai

Metropolitan Hotel Dubai Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 424 reviews
Rating 8 - Good. 154 out of 424 reviews
Rating 6 - Okay. 30 out of 424 reviews
Rating 4 - Poor. 20 out of 424 reviews
Rating 2 - Terrible. 14 out of 424 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Yulia

Stayed 5 nights in Dec 2024

10/10 Excellent

Danah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get around Dubai, clean hotel room and helpful staff members
Stayed 6 nights in Dec 2024

10/10 Excellent

MD

Stayed 4 nights in Oct 2024

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip.

Great hotel, good location for business trips but also has amenities for downtime. The staff are very professional and we’re flexible about a late check out. Well done!!! The gym and pool are good. Need more kettlebells.
Stayed 3 nights in Nov 2024

10/10 Excellent

Colston Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel and staff !

Amazing staff warm and helpful . Love the hotel definitely coming back .
Stayed 1 night in Oct 2024

10/10 Excellent

Khalid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

alex

Stayed 2 nights in Sep 2024

4/10 Poor

Abdolmajid

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Stayed 2 nights in Aug 2024

8/10 Good

Hatem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, modern hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

6/10 Okay

Mohamad

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not bad. Confusing to find the room
Stayed 1 night in May 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Did just the job. Clean tidy and convenient. Above all good value for money.
Stayed 3 nights in May 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
free parking & food was amazing i really suggest the half board option
Stayed 3 nights in Mar 2024

10/10 Excellent

Entela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly! Good for families.
Stayed 3 nights in Apr 2024

10/10 Excellent

Diana

Stayed 7 nights in Feb 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay - whenever in dubai i stay there.
Stayed 1 night in Mar 2024

10/10 Excellent

RAY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel on the Subway Line

This is a very great hotel on the main NS highway and on the Subway line. The space is large, the rooms spacious and enough food and drink on site that you don't have to go out.
Stayed 5 nights in Feb 2024

10/10 Excellent

khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

2/10 Terrible

Adil

Business traveler
Due to flight changes my stay was reduced by 1 day. Hotel refusing to credit 1 day of stay although Expedia called & emailed several tmes informing regarding the changes. Same thing hapoended to another colleague.
Stayed 4 nights in Jan 2024

4/10 Poor

Craig

They have a spray and odor in the hallways … they didn’t know about VIP perks .. not the best area in the middle of traffic
Stayed 1 night in Jan 2024

8/10 Good

Nawaf

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Zuhair

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Raed, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service is excellent.
Stayed 3 nights in Nov 2023