*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Palace Downtown features an outdoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.
Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 18299 square feet (1700 square meters) include conference space. This luxury hotel also offers a children's pool, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.
Palace Downtown has designated areas for smoking.
- Library
- Number of outdoor pools - 1
- Shopping center shuttle (surcharge)
- Elevator
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Turkish bath/Hammam
- Porter/bellhop
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- Free valet parking
- Limo or town car service available
- Wheelchair accessible
- Conference space size (meters) - 1700
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 242
- No accessible shuttle
- Airport transportation (surcharge)
- Lifeguard on site
- Number of accessible parking spaces 3
- Coffee/tea in common areas
- Elevator door width (inches) - 43
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 110
- Number of poolside bars - 1
- Full-service spa
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2007
- Pool cabanas (surcharge)
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Free wired internet
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 18299
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Palace Downtown offers 242 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Room service (24 hours)
- In-room climate control (air conditioning)
- Soundproofed rooms
- Turndown service
- Free bottled water
- Bidet
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Free wired internet
- Pillow menu
- LCD TV
- TV size: 42
- TV size measurement: inch
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Electrical adapters/chargers
- LED light bulbs
- Energy-saving switches
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Palace Downtown has a restaurant on site.
24-hour room service is available.
Spa Services
The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Hot tub in spa
- Steam room in spa
- Reflexology
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
- Golfing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AED 500 per night
- A tax is imposed by the city: AED 20.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately AED 160 per person
- Airport shuttle fee: AED 400 per vehicle (one-way, maximum occupancy 3)
- Rollaway bed fee: AED 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
One child stays free
Security system
UnionPay
Staffed front desk
Children stay free - maximum age 4
Credit card pre-authorization
Contactless check-in is available
Smoke detector
Children stay free
Debit cards
Contactless check-out is available
Children and extra beds
- Children are welcome.
- Kids stay free! One child 4 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for AED 350.0 per night.
Pet Policy
- Pets not allowed
We should mention
Pool access available from 7:00 AM to 7:00 PM.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
Hotel Names
- Dubai Downtown Palace
- Palace Downtown Dubai
- Palace Dubai Downtown
- Palace Hotel Dubai Downtown
- Palace The Old Town Dubai
- The Palace Old Town
- The Palace The Old Town Hotel Dubai
- Palace Downtown Dubai Hotel
- Palace Downtown Hotel
- The Palace Downtown Dubai
- Palace Downtown Hotel
- Hotel Palace Downtown Dubai
- Dubai Palace Downtown Hotel
- Hotel Palace Downtown
- Palace Downtown Dubai
- The Palace Downtown Dubai
- Palace Hotel
- Palace
- Palace Downtown Hotel
- Palace Downtown Dubai
- Palace Downtown Hotel Dubai
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
Hotel Reviews
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