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The Tower Plaza Hotel

5.0 star property

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Photo gallery for The Tower Plaza Hotel

Exterior
Executive Studio Suite | Premium bedding, minibar, in-room safe, blackout drapes
Lounge
Presidential Studio Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, blackout drapes
Premium bedding, minibar, in-room safe, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Room service
  • Spa

Explore the area

Map
Sheikh Zayed Road, Opp. Emirates Towers, Dubai
  • Dubai World Trade Centre
    ‪4 min drive‬
  • Dubai Mall
    ‪4 min drive‬
  • Burj Khalifa
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Studio, Multiple Beds

  • 517 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room, City View

Premium bedding, minibar, in-room safe, blackout drapes

Premium Twin Room, City View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, City View

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room, City View

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Dubai Skyline King

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, blackout drapes

Premium Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Studio, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Studio, 1 King Bed

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

Executive Studio Suite | Premium bedding, minibar, in-room safe, blackout drapes

Executive Studio Suite

  • 1087 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Studio Suite, 2 Bedrooms

Presidential Studio Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, blackout drapes

Presidential Studio Suite, 2 Bedrooms

  • 2723 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Premium Room, City View

Premium bedding, minibar, in-room safe, blackout drapes

Premium Room, City View

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, City View

View from room

Superior Twin Room, City View

  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Premium Room

50-inch TV with digital channels

Premium Room

  • 517 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, blackout drapes

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

Dubai Skyline Duplex

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Dubai Skyline Twin

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

The Tower Plaza Hotel

5-star Dubai hotel, connected to a rail/subway station in Trade Center
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
The Tower Plaza Hotel offers 431 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
In addition to a full-service spa, The Tower Plaza Hotel features an outdoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, a meeting room, and limo/town car service. This luxury hotel also offers a children's pool, a fitness center, and a sauna. Onsite valet parking is complimentary.

The Tower Plaza Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Metro - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Views @ 61 - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Cafe - This café serves light fare only. Open daily.
Infinity Pool Bar - This restaurant serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 35 for children
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe
  • Infinity Pool Bar
  • Metro
  • Views @ 61

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • No elevator

More

  • 65 floors
  • Banquet hall
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 100001642600003

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Dubai Plaza Hotel
Millennium Dubai Plaza
Millennium Plaza
Millennium Plaza Dubai
Millennium Plaza Hotel
Millennium Plaza Hotel Dubai
The Tower Plaza Hotel Hotel
The Tower Plaza Hotel Dubai
Millennium Plaza Hotel Dubai
The Tower Plaza Hotel Hotel Dubai

The Tower Plaza Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 439 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 131 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

najib

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

Bowen

Stayed 6 nights in Oct 2024

6/10 Okay

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Place is OK. It is clean and nice and I felt i got my value for money. Breakfast buffet is very busy and is of OK quality.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiko

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!
Stayed 7 nights in Oct 2024

8/10 Good

Manouchehr

Stayed 3 nights in Oct 2024

6/10 Okay

JOHN

Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Gurdarshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Heba

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY FROM THIS HOTEL
Horrible exp with the reception and the staff are not professional
Stayed 1 night in Aug 2024

4/10 Poor

Sachin, MONMOUTH JUNCTION

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
From the time I checked in the Hotel to my check out, I had a terrible experience. The staff member who checked me in was impolite, the room that was assigned was unclean, rusty and almost everything from the door handle, electrical connections to bathroom fixtures were broken. The breakfast setup was below average and the size of the restaurant was inadequate compared to the number of people walking in. None of the staff serving during breakfast cared to even ask for a cup of coffee - complete self-service. Out of the 5 days I stayed, I only attended breakfast the first day and that was it for me. Average wait time for elevators going up and down was around 10 minutes. Never staying here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Anup, Burlington

10/10 Excellent

Makai

Liked: Cleanliness, staff & service, property conditions & facilities
Was a pleasure to stay there
Stayed 5 nights in Mar 2024

10/10 Excellent

Nagy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, across the street is the metro can take you anywhere, excellent customer service. Nice food in the buffet breakfast and dinner.
Stayed 7 nights in Mar 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So close
I wanted to really like this hotel more a I had a lovely big room with comfortable bed. But a couple of issues were the fact there was never hot water for a shower. Just luke warm at best. Also, there are shops on the ground floor, and a couple of the sellers always pounced on your when you came out of the elevator which just made it unpleasant.
Stayed 1 night in Mar 2024

2/10 Terrible

SHOAIB

Disliked: Cleanliness, staff & service, property conditions & facilities
My check-in time was 2:00PM, and the room was not ready until 4:30PM. The staff was not even helping and asking me to cancel booking. I didn't like behaviour of the staff.

4/10 Poor

Nagwa

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to my conference , but it was very random in relation to services, the lifts took ages to get hold of which delayed my arrival to work and it was dated and cleanliness was very average
Stayed 1 night in Feb 2024

2/10 Terrible

Hattan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel for one night. Check in was smooth. While the hotel appeared slightly dated, my main concern stemmed from an incident regarding my identification. Upon checking out on , I confirmed with the staff that I had settled all charges. Later, at the airport, I discovered that the hotel had mistakenly held onto my ID without informing me. This caused significant panic and inconvenience as I wouldn't have been able to board my flight without it. When I contacted the hotel, they offered to deliver my ID to the airport, but required a 100 AED driver fee. Given the urgency of my situation, I reluctantly agreed to pay the fee to retrieve my ID and avoid missing my flight. This was very inconvenient, I understand mistakes can happen but they could have at least fixed their mistake

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Alexandra

Business traveler
Disliked: Property conditions & facilities, room comfort
Poor
Not a 5 star hotel. Very dated rooms, poor check in experience. Breakfast is chaos, one coffee machine for hundreds of guests. Lifts could take 15 minutes to traverse. My room had two different sized beds pushed awkwardly together. The toilet area smelled bed. Mosquitos in the room, on the 55th floor!
Stayed 5 nights in Jan 2024

10/10 Excellent

FALASTEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

6/10 Okay

Matthew

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
A very underwhelming experience. Myself and my wife visited Dubai for business / leisure purposes. We booked this hotel because it was close to the World Trade Centre, and had good gym and spa facilities. Upon checking in we were advised that both the Gym and Spa were closed for refurbishment throughout the duration of our stay. This upset me, as I do enjoy some leisure time before starting work. Very little in way of apology. Certainly no compensation offered. When we arrived to the room, we noticed a Nespresso Machine, but no coffee pods. I called reception to ask for some pods to be brought to the room, only to be told they do not offer coffee pods. The TV’s did not work. I did ask reception 5 times to fix the TV’s, however on the final day I managed to solve the issue myself. On the first night we returned from work to find the room had not been made. I had to call reception and ask for house keeping to send someone up to replace the towels, water etc. On a positive note; the bed was beautiful. Very comfortable. The housekeeping team were very friendly. The room was spacious and very clean. Nice hotel, but not the 5-star experience I expected in Dubai.
Stayed 4 nights in Nov 2023