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Best Western Queens Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Queens Hotel

Bar (on property)
Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets
Reception
Exterior
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
160 Nethergate, Dundee, Scotland, DD1 4DU
  • University of Dundee
    1 min walk
  • Dundee Contemporary Arts Centre
    1 min walk
  • Dundee Science Centre
    2 min walk
  • Dundee (DND)
    11 min drive

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

In-room safe, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | In-room safe, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

About this property

Best Western Queens Hotel

3-star Dundee hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Best Western Queens Hotel offers 53 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Dundee hotel also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Onsite uncovered self parking is complimentary.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Regional cuisine.
Q-Bar - Onsite bar.
Room service is available.

Languages

English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 7.50 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Q-Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between July 20 and September 30.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 7.5 for adults and GBP 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Queens Hotel Dundee
Best Western Queens Hotel
Best Western Queens Dundee
Best Western Queens
Best Queens Hotel Dundee
Best Western Queens Hotel Hotel
Best Western Queens Hotel Dundee
Best Western Queens Hotel Hotel Dundee

Best Western Queens Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 162 out of 516 reviews" "
Rating 8 - Good. 229 out of 516 reviews" "
Rating 6 - Okay. 80 out of 516 reviews" "
Rating 4 - Poor. 32 out of 516 reviews" "
Rating 2 - Terrible. 13 out of 516 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ileana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not the first time I stayed in the hotel. Very central, with parking at the back. Comfy bed and toilet. Quick check-id/out. Nothing to complain about!
Stayed 1 night in Sep 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Queen's Hotel
We cant really fault the staff, as they were friendly enough but the room was very basic and over priced. We had a terrible nights sleep due to the bed. My wife slept in the shallow end and I was down the deep end. The full floor of the room was on a slope. Wouldnt stay again and was some what disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Carroll

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! We were able to walk everywhere!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an old fashion hotel a bit dated to no fault of there own though staff were excellent and the breakfast was fantastic was very warm though.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Average Hotel at a reasonable price
Receptionist and customer service was excellent with a friendly greeting at check-in time. Was comfortable in room although had to wait a few hours before the radiator heating came on. The bathroom was clean and had plenty of towels and body wash/shampoo although needs an upgrade though. The room was very small for a double, is dated and furniture, carpet and decoration are in need of a refurbishment. Pity this hotel has lost its former glory!
Stayed 1 night in Aug 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good place to stay
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service
Property a bit dated but room clean and comfortable and breakfast good
Stayed 2 nights in Aug 2024

8/10 Good

Stephen, Toronto

Traveled with partner
Liked: Cleanliness, staff & service
Great location for exploring Dundee by foot.
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Bob

Traveled with family
Liked: Cleanliness
faded glory of a 4 star hotel. The owners are working on renovation, but they are not there yet. There is a very limited staff working very hard to satisfy patrons.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Certainly did the job
Stayed 1 night in Jul 2024

8/10 Good

Alok

Stayed 1 night in Jun 2024

8/10 Good

robyn

Liked: Cleanliness
It was nice. But tired in the rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Bríd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Service excellent, in particular Kim deserves a mention. A brilliant example of hospitality staff at its best!
Stayed 2 nights in Jul 2024

4/10 Poor

Shaun

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Excellent service and my room was ready early so they let me check in. Very nice staff. Hotel is very run down however, and there were hairs all over the sheets and shower that weren’t mine.
Stayed 1 night in Jul 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had character
Stayed 2 nights in Jul 2024

8/10 Good

Gerry

Liked: Cleanliness, staff & service, room comfort
Pleasant
The room was a bit run down but comfortable. The location is excellent. The girl on reception,Kimberly, was very friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Stayed 1 night in Jul 2024

8/10 Good

Elizabeth, Cave Creek

Liked: Cleanliness
Good for a quick place to sleep
Stayed 3 nights in Jul 2024

8/10 Good

CREAR

Stayed 2 nights in Jun 2024

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024