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Hilton Durban

5.0 star property

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Photo gallery for Hilton Durban

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Exterior
Exterior
View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Breakfast available
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
12-14 Walnut Road, Durban, KwaZulu-Natal, 4001
  • Durban International Convention Centre
    ‪6 min walk‬
  • uShaka Marine World
    ‪4 min drive‬
  • Durban Beach
    ‪4 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed

  • 320 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, minibar, in-room safe, individually decorated

Family Room, 1 King Bed, Connecting Rooms

  • 356 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • 427 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed

  • 356 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 1 King Bed

  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • 356 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • 356 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 2 Twin Beds

  • 356 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • 320 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms

Premium bedding, minibar, in-room safe, individually decorated

Premium Apartment, 2 Bedrooms

  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 427 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 356 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

  • 356 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

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Exterior

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The price is $208
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$240 total
includes taxes & fees
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About this property

Hilton Durban

5-star Durban hotel, connected to the convention center in Durban Central Business District
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and a free beach shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Hilton Durban offers 326 air-conditioned accommodations with indoor private hot tubs and minibars. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Durban features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and 13 meeting rooms. Event facilities measuring 3434 square feet (319 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Durban is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Hilton Durban has a restaurant on site.
Coral Lounge - This lobby lounge specializes in local and international cuisine and serves light fare only. Open daily.
Vasco's Restaurant - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Afrikaans, English, German, Hindi, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Covered self parking on site (ZAR 55 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; ZAR 250 for adults and ZAR 125 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Coral Lounge
  • Vasco's Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 3,434 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 250 for adults and ZAR 125 for children
  • Covered self parking fee: ZAR 55.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must please provide the credit card used to make their booking, upon arrival.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Durban Hilton
Hilton Durban
Hilton Hotel Durban
Hilton Durban Hotel Durban
Hilton International Durban
Hilton Durban Hotel
Hilton Durban Hotel
Hilton Durban Durban
Hilton Durban Hotel Durban

Hilton Durban Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 288 out of 613 reviews
Rating 8 - Good. 204 out of 613 reviews
Rating 6 - Okay. 83 out of 613 reviews
Rating 4 - Poor. 21 out of 613 reviews
Rating 2 - Terrible. 17 out of 613 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

YM

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
A PREVIOUSLY 5 star hotel , now a 3 Star at best
Arrived at the hotel at 130pm, I was told check in is at 3pm but they will arrange a room at 2pm which never happened , finally got the key at 250pm, only 1 lift in this more than 12 floor hotel was operational for most of my stay, so you can expect long lift delays when it is busy , requested additional towels from housekeeping which never came, after 130 am the room phone would ring twice & cut off, I tried calling reception to find out what the problem was but it seem staff took the the night off, finally at 3am I had to put the phone off the hook, this hotel can now be classified as an ex 5 star hotel downgraded to a 3 star, staff are not professional either in customer services,
Stayed 1 night in Dec 2024

10/10 Excellent

Raphael Nhlanhla

Excellent hotel
Excellent and quietest hotel
Stayed 1 night in Dec 2024

10/10 Excellent

F

Stayed 4 nights in Dec 2024

8/10 Good

Deepak

Stayed 2 nights in Oct 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

6/10 Okay

Nic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay again at Reception even though I’d already paid via Expedia. I don’t know whose fault it was but it was very annoying and a little embarrassing. And it’s still not been resolved..
Stayed 1 night in Nov 2024

8/10 Good

Mbulelo

Traveled with family
Disappointed
I was disturbed cos it took the hotel more than 5 hours to get my booking which was frustrating for my son. Over and above that we had to show proof many times pertaining to breakfast. Not impressed
Stayed 1 night in Nov 2024

10/10 Excellent

Rizwaana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and quick check in, They allowed us to check in earlier as we arrived sooner than expected which was appreciated Hotel was not too busy but very clean, upmarket and friendly staff We had a good stay even if it was a short while
Stayed 1 night in Nov 2024

10/10 Excellent

ISMAIL FARUK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ismail Faruk

Stayed 1 night in Nov 2024

10/10 Excellent

Ismail Faruk

Stayed 1 night in Nov 2024

10/10 Excellent

Lorraine, Accra

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful hotel. I understand since Covid they had been closed till last month so a lot of work is being done to get things running. Some few things may not be working well but generally I loved the place. Their restaurant meal has so many options especially for breakfast. Chefs are all very friendly and ready to get you something of your choice which is not necessarily on the menu for dinning or lunch options. The staff are great from waiters and waitress in the restaurant to all staff in the lobby to room service. I was treated like a queen. Thank you Hilton. They are my best option for hotels in any country unless there’s none☺️
Stayed 10 nights in Nov 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

R O

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

MOHAMED

Stayed 2 nights in Sep 2024

8/10 Good

Kugan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great hotel, great location. Overall stay was good. Staff very friendly and helpful. Would like complementary bottled water in room daily which was not provided. Great facilities and modern finishes.
Stayed 16 nights in Dec 2020

6/10 Okay

Mohamed Zeyn

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed Hilton Stay
I was extremely disappointed with the overall service considering this hotel is rated as a 5-star hotel. It took 3 attempts to make telephonic contact with the reception desk when calling to enquire about the parking options. When I arrived at the hotel, the elevator to the lobby was out of service. The key card system was offline so had to be escorted to the room and the key delivered later. The furniture looked very poor and had water damage. There were stains on the curtain that looked like blood. Water was leaking from the ceiling that woke us which I reported and was promised that a service person would come to follow up which never materialized. I ordered a halaal meal for a specific time at breakfast as suggested by your hotel guide however when I got to the restaurant, there was no special catering waiting for me and my wife. I am sure that Hilton will just offer a standard response as usual and not make up for this poor experience.
Stayed 1 night in Dec 2020

8/10 Good

Chisha

Stayed 1 night in Dec 2020

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improve your overal breakfast
It was satisfactory but the breakfast leaves much to be desired. I am sure you can do better here
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2020

8/10 Good

Nosiphiwo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Vusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Nathalie

Stayed 1 night in Sep 2020

10/10 Excellent

Sungwoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood trip
Nice hotel. Food was not bad. But location was not good. But managable as using car.
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness was excellent. Service was good for the most part. Know your rates otherwise they can rip you off
Stayed 1 night in Mar 2020