Relax Inn and Suites

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Relax Inn and Suites

Lobby lounge
Lobby sitting area
Reception
Laptop workspace, blackout drapes, iron/ironing board, free WiFi
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Pet friendly
    Pet friendly

Explore the area

Map
4200 Lake Land Boulevard, I-57 Exit 184, Mattoon, IL, 61968
  • Mattoon City Hall
    5 min drive
  • Kinzel Field
    7 min drive
  • Meadowview Golf Course
    8 min drive
  • Mattoon, IL (MTO-Coles County Memorial)
    10 min drive

Room options

Similar properties

About this property

Relax Inn and Suites

Mattoon motel with free in-room WiFi
A snack bar/deli, laundry facilities, and a 24-hour front desk are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Relax Inn and Suites offers 43 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Mattoon motel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

The motel offers a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This Mattoon motel also offers a vending machine and laundry facilities. Complimentary self parking is available on site.

Relax Inn and Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Motel 6 Mattoon Il
6 Mattoon Il
Motel 6 Mattoon IL
Relax Inn and Suites Motel
Relax Inn and Suites Mattoon
Relax Inn and Suites Motel Mattoon

Relax Inn and Suites Reviews

Reviews

6.4
Rating 10 - Excellent. 26 out of 152 reviews" "
Rating 8 - Good. 49 out of 152 reviews" "
Rating 6 - Okay. 33 out of 152 reviews" "
Rating 4 - Poor. 12 out of 152 reviews" "
Rating 2 - Terrible. 32 out of 152 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

4.4/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Property conditions & facilities
Room was suppose to have mini fridge, and microwave. It didn't have mini fridge like it stated. Bedspread was stained. We ask for a new Bedspread and about a mini fridge. They never got back to us and our food went bad. The air didn't work very well and we were hot all night Then we got woke up at 7.30 from a smoke alarm going off. I called and ask what was going on and was told they had a mishap with the smoke alarm. Our complaints, we feel are validated. What makes it okay with anyone to pay the charged amount to walk in to a 19in. Tv, the soap dish, and couple other things that fell or was removed from ahower, no shampoo, conditioner, a tiny bar of hand soap to ahower with, no coffee pot, no plastic cups, ....Nothing!! The description of rooms should not be falsified, i suggest taking it down or state the truth. We will not go back here ever again and think we should be given atleast a partial refund. Very disappointing in this booking. I pray that things get better for the owners, but 2 employees in housekeeping, total for that entire hotel is not going to fix anything and if the proper items can not be provided, then maybe it opened too soon. Hope all improves as we wouldnt want others to have this experience.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, amenities
Good place for the money
Stayed 1 night in May 2023

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet friendly staff would stay again
Stayed 1 night in Mar 2023

6/10 Okay

Jane

Liked: Staff & service
Disliked: Property conditions & facilities
My room is cold
Stayed 1 night in Feb 2023

6/10 Okay

Tracy

Traveled with partner
Disliked: Cleanliness, amenities
The pictures on the website are clearly outdated. The room was run-down. There were holes in the ceiling and the bathroom wall. Although the sheets were clean, the mattresses were worn out and not comfortable. The hotel is basically in the middle of a field. The parking lot is behind the building, not viewable from the street. There was a sign on the inside of the door that instructed us to keep the door locked at all times for our safety. It is not a place for families or women traveling alone.
Stayed 1 night in Oct 2022

2/10 Terrible

Jesse

Stayed 1 night in Sep 2022

4/10 Poor

Dave

Business traveler, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
ustabe place
Stayed 1 night in Sep 2022

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Sep 2022

8/10 Good

Cindy

Traveled with partner
Liked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Sep 2022

2/10 Terrible

James, Spring Hill

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here not knowing the area or the hotel! The hotel was in real bad shape! The bed spreads were stained and dirty, the flooring was coming apart the shower curtain had mildew all over it. There was mold on the ceiling and my wife cut her leg on a piece of metal sticking out from the bed! If it weren’t for us being exhausted from driving 14 hrs. We would have left!
Stayed 1 night in Jul 2022

2/10 Terrible

millard

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spill hot sauce on a sheet and you get no air cond
After staying here nearly a week with multiple rooms on the night we had to book another room we were given a room without ATV and another room with no air conditioning even though it was 90゚ out all because one of my employees spilled hot sauce on a sheet the day before and was told by management to give us the bad rooms we'll not be back staying at the super 8 across the street tonight how about you take $20 out of my there's automatic deposit for the night we spilled hot sauce and give me back The $173 I spent to spend on 2 rooms that were inadequate thank you
Stayed 1 night in Jul 2022

4/10 Poor

Clarence

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Low budget motel
Front desk lady was super nice. Hotel itself not so much. Bed and pillow were not comfortable. Shower had no water pressure and was very short. Person above us was up all night walking across floor and dropping things. Strange folks walking around. At edge of town w only McDonald's close to get food.
Stayed 1 night in May 2022

6/10 Okay

Colleen

Traveled with group
Liked: Cleanliness, staff & service
Super friendly staff. Room was clean. Couldn't get the heat to turn on so it was pretty cold night. In the morning upon waking up, it was as if someone was smoking in our room all night. Exhaust from the interstate right behind the building? Your guess is as good as mine!
Stayed 1 night in Mar 2022

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Looking for an inexpensive no frills motel, this is it kind, clean comf$ortable room. Nothing else no food, no coffee.
Stayed 1 night in Mar 2022

2/10 Terrible

May, Henderson

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We did not know the area when we made the reservation. It was not pleasant. It was raining and the floors got soaking wet/ muddy because there was nothing to wipe the shoes/floors with. It was not as clean as it should have been . I won’t stay there again. It was very depressing
Stayed 1 night in Dec 2021

2/10 Terrible

James

Stayed 1 night in Mar 2022

8/10 Good

David

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2022

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2021

8/10 Good

James, Bay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water pressure in shower and needed a new mattress
Stayed 1 night in Nov 2021

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Chris

Disliked: Staff & service, amenities
Stayed 3 nights in Oct 2021

10/10 Excellent

Laurie L

Stayed 1 night in Sep 2021

2/10 Terrible

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
This place was disgusting. Smelled like urine. Good thing we arrived late at night for a quick sleep otherwise we would have left. Junk all over the place and definitely some questionable people staying there.
Stayed 1 night in Sep 2021