Clarion Pointe El Cajon San Diego East

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Clarion Pointe El Cajon San Diego East

Interior
One Bedroom Suite, 1 King Bed, Soaking Tub, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
One Bedroom Suite, 1 King Bed, Soaking Tub, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
855 Sandalwood Drive, El Cajon, CA, 92021
  • Superior Court East County Division
    19 min walk
  • Denny's
    1 min walk
  • El Cajon Transit Center Station
    7 min drive
  • San Diego, CA (SEE-Gillespie Field)
    6 min drive

Room options

Family Suite, 1 King Bed, 1 Queen Bed, Bunk Bed, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

One Room Suite, 1 Queen Bed, Sofa Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Pet Friendly, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Suite, 1 King Bed, Soaking Tub, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Bathtub

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 Queen Bed, Accessible Roll-In Shower, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Pet Friendly, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Pet Friendly, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Clarion Pointe El Cajon San Diego East

3-star El Cajon hotel with outdoor pool
This hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a 24-hour front desk are onsite. Change of towels is available on request.
Clarion Pointe El Cajon San Diego East offers 47 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 35-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Clarion Pointe El Cajon San Diego East features an outdoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Clarion Pointe El Cajon San Diego East has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 110 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Continental
Best Western Continental El Cajon
Best Western Continental Inn
Best Western Continental Inn El Cajon
Continental Best Western
El Cajon Best Western
Best Western El Cajon
Best Western Continental Hotel El Cajon
Continental Inn Suites
Best Western Continental Inn
Clarion Pointe El Cajon Diego
Best Western Plus Continental Inn
Best Western Plus Continental Inn Suites
Clarion Pointe El Cajon San Diego East Hotel
Clarion Pointe El Cajon San Diego East El Cajon
Clarion Pointe El Cajon San Diego East Hotel El Cajon

Clarion Pointe El Cajon San Diego East Reviews

Reviews

6.6
Rating 10 - Excellent. 195 out of 883 reviews" "
Rating 8 - Good. 227 out of 883 reviews" "
Rating 6 - Okay. 191 out of 883 reviews" "
Rating 4 - Poor. 127 out of 883 reviews" "
Rating 2 - Terrible. 143 out of 883 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Erik

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The office gal was friendly, the the actual building is extremely run down…n there’s homeless people all around. Lots of run down cars with people living in the motel and in their cars…
Stayed 1 night in Sep 2024

4/10 Poor

My

Stayed 1 night in Sep 2024

6/10 Okay

Holly-Emily

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
It looked clean and nice in the room but the area looked sketchy. Then found a bug on our pillow when we left.
Stayed 1 night in Sep 2024

4/10 Poor

Valerie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We found cockroachs running around in our room. Only ONE SMALL trash can that didn't hold hardly any trash.....by the time i got to the breakfast, there were no cups and no coffee, i was there at 7:30am...guess I should've gotten there at 6:00am
Stayed 1 night in Sep 2024

10/10 Excellent

Tyqueese

Traveled with family and small children
Liked: Amenities
Everything
Stayed 2 nights in Sep 2024

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities
No wifi
Stayed 1 night in Aug 2024

2/10 Terrible

Dean

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Melanie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
Wifi didn't work, television didn't work, with cabling and wiring hanging out of the walls and outlet, pool and spa were closed. Front desk attitude was basically a sorry we're working on it and offered no fix or offer of compensation or discount.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jeannette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Nita

Traveled with family
Disliked: Room comfort
The toilet paper had grey water stains on it when I first walked in. I had to change it. I had the specials needs room which I did not request. There is no place to for personal toiletries in the shower so I had to put them on the counter outside of the shower. Ice machine was at another motel. At breakfast certain foods were not available such as syrup for waffles and coffee machine was broken.
Stayed 1 night in Jul 2024

2/10 Terrible

moira

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived an hour before check in and asked the host if we could possibly check in early. I was told no, they were still cleaning the room. We proceeded to wait in the car for the hour where we had full view of the staff moving from room to room on all three floors prepping rooms. When 3pm hit, I checked in, received keys to a room that had not been actively cleaned while we were waiting- we happened to parked right in front of it- no one had come in or out. I don't think this room had been opened in weeks. The grout work had recently (?) been re-done in the bathroom- all of the old grout strips were shoved into the tiny wastebasket, along with some broken grout tools, dirt and dust covered the floor and there were two blades from the grout stripper on the bathroom floor. When I woke up the second morning I turned to the bedside table to see baby cockroaches running across the top. When I turned the lights on, they scattered, It was absolutely disgusting. The prices were absolutely being gouged due to Comicon being in town- there was absolutely no one attending comicon staying at this motel. A complete joke. This is why the hotel industry is failing hard and Air BnB is destroying local housing ordinances.
Stayed 2 nights in Jul 2024

4/10 Poor

Angelica

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Book somewhere else, hidden charges. Tv channels didnt work, ac neither . Drug addicts and tweakers all over the outside didnt feel safe. No hot water for breakfast - but had oatmeal. We checked out early, smoke deposit 250 but you get a smoke smelling room to begin with. Make it make sense . Take your money elsewhere
Stayed 2 nights in Jul 2024

6/10 Okay

Stanley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was pleasant and professional, but the room left alot to be desired. The bed was not very comfortable, but we were tired enough to not care. Our TV only worked occasionally. The pucture came on for a few minutes at a time. But the real disaster was the shower! The water leaked out of the wheel chair accessible shower and eventually out of the bathroom! The staff looked at the problem and made note of the horrible construction.
Stayed 1 night in Jul 2024

4/10 Poor

raymond

Stayed 3 nights in Jul 2024

2/10 Terrible

Dylan

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
One of the front staff was rude and the location was sketchy with a lot of people outside late at night. Felt un safe.
Stayed 1 night in May 2024

2/10 Terrible

sojan

Stayed 1 night in Jul 2024

2/10 Terrible

Albert

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly is very dirty
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Traveled with family
Liked: Staff & service, amenities
When I say dirty, only the vinyl floors were dirty everything else was clean. More towels in the room would have been nice but the front desk was very helpful when we needed them.
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was alright, bathroom walls were stained and shower water did not go down the drain and pooled outside of the shower area. Pool was dirty with floating shorts and trash, requested they have someone clean it, no one ever did so we had to do it ourselves. Hot tub had no water.
Stayed 1 night in Jul 2024

2/10 Terrible

Lijo

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No safety. Windows were broken. Not good for a family with children.
Stayed 1 night in Jul 2024

2/10 Terrible

Albert

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BAD CUSTOMER SERVICE, AND REALLY BAD ATTITUDE , THE PLACE IS VERY DIRTY AND DOG POOP ALMOST EVERYWERE . I DIDNT EVEN STAYED FOR THE WHOLE 4 DAYS THAT I BOOKED . I LEFT A DAY EARLIER ANDCOULDNT WAIT TO GET OUT
Stayed 3 nights in Jul 2024

2/10 Terrible

Runyemura

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't stay in this hotel i arrived at the hotel 9AM before checking in and i was very tired after driving for 18hr the told me i have to wait 1pm & i said it's fine because i have my family's with me i told them i have to see how rooms look like the said know..and the told me there going to cancel my booking i said its fine i just need my refund back.up to now i didn't see my refund yet. I'm giving them 2 more days if i didn't get my refund I'm gonna take action...
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine G.

Stayed 1 night in Jul 2024

4/10 Poor

Son

Disliked: Amenities, property conditions & facilities
Noisy at night questionable people around the property
Stayed 1 night in Jun 2024