Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel

Exterior
Indoor pool, sun loungers
In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
11825 Gateway Blvd W, El Paso, TX, 79936
  • Del Sol Medical Center
    5 min drive
  • Ysleta del Sur Pueblo Museum
    7 min drive
  • Ysleta Mission
    7 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    14 min drive

Room options

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (HEARING)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel

El Paso hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel offers 90 air-conditioned accommodations with video-game consoles and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO I-10 EAST
Holiday Inn Express Hotel EL PASO I-10 EAST
Holiday Inn Hotel EL
Holiday Inn Express Hotel El
Holiday Inn Express El
Holiday Inn Express Hotel Suites EL PASO I 10 EAST
Holiday Inn Express Hotel Suites El Paso I 10 East
Holiday Inn Express Hotel Suites El Paso I 10 East an IHG Hotel

Holiday Inn Express Hotel & Suites El Paso I-10 East, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 682 out of 1061 reviews" "
Rating 8 - Good. 245 out of 1061 reviews" "
Rating 6 - Okay. 70 out of 1061 reviews" "
Rating 4 - Poor. 27 out of 1061 reviews" "
Rating 2 - Terrible. 37 out of 1061 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leonel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , to catch up on a nights rest.
Stayed 1 night in Aug 2024

8/10 Good

Denisse

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

8/10 Good

Camerina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Aug 2024

10/10 Excellent

ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean friendly good location
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

LaDonna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay!!
Stayed 1 night in Jul 2024

6/10 Okay

ALAN, CHRISTOVAL

Fairly easy access from I-10 (east or west). Arrived at the location about 8:30pm. No one was present at the lobby desk (sign on counter said "Will return shortly"). Waited approximately 15 minutes for the desk clerk to arrive. Check in was okay. The room was large and fairly well appointed, however it did have an odd smell when we firstwalkedin. .. (couldn't pin-point exactly what it was). Bed and pillows were very comfortable. The bathroom was okay, but the sliding glass shower doors were messed-up (badly out of adjustment), and were dragging on the frame, and required a lot of effort to open & close (and would not close fully). I expected better from Holiday Inn, particularly at >$200 per night. The issues were brought to tbe attention of the desk clerk upon check-out. We only stayed one night, traveling through El Paso, on our way home to central Texas.
Stayed 1 night in Jul 2024

8/10 Good

Taylor

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite. Comfortable and affordable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wayne

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Jul 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Merle

Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Noee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable!
Stayed 1 night in Jul 2024

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Silvia

Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best motel to stay
I had forgotten my dark socks to wear while in the motel room…so I wore white socks OMG my socks was still clean on the bottom no stains s at all . I love the cleanness in the motel room and also thru out the building. Service was awesome… breakfast was delicious. I will come back again to this motel.
Stayed 3 nights in Jul 2024

2/10 Terrible

Cleper

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My vehicle was damage at the property. The fuel tank of the vehicle got a hole on the right side. The shower water was to hot, the mixer valve did not work properly. It was not possible to regulate the water temperature.
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina, Hesperia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, and clean. Highly recommend. The rooms are spacious and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Fancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable..home away from home
Our trip was very comfortable. We were in town for a funeral so at the end of the days we just wanted to relax and recharge for the next day. This Hotel definitely gave us that. Home away from home. The staff on day and night were so sweet and helpful. The room was clean and comfortable. The indoor pool and the gym were excellent. Thank you for a great stay at the time we needed it the most.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good service
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Previous positive experience.
Stayed 2 nights in Jul 2024