Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

Exterior
Exterior
Indoor pool, sun loungers
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry

Explore the area

Map
11825 Gateway Blvd W, El Paso, TX, 79936
  • Del Sol Medical Center
    ‪5 min drive‬
  • Speaking Rock Entertainment Center
    ‪7 min drive‬
  • Cielo Vista Mall
    ‪7 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (HEARING)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

El Paso hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG offers 90 air-conditioned accommodations with video-game consoles and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG provides a hot tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and a meeting room. Event facilities measuring 872 square feet (81 square meters) include conference space. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 872 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO I-10 EAST
Holiday Inn Express Hotel EL PASO I-10 EAST
Holiday Inn Hotel EL
Holiday Inn Express Hotel El
Holiday Inn Express El
Holiday Inn Express Hotel Suites EL PASO I 10 EAST
Holiday Inn Express Hotel Suites El Paso I 10 East
Holiday Inn Express Hotel Suites El Paso I 10 East an IHG Hotel

Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1000 reviews
Rating 8 - Good. 208 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elida

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with my stay here. Room was clean, quiet & convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Hernan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ty
Stayed 1 night in Dec 2024

10/10 Excellent

Edgardo

Stayed 5 nights in Nov 2024

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
indoor pool and hot tub were amazing!!! will definitely return.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy, WEATHERFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn for the win.
Very clean property and rooms. The beds are super comfortable. I would stay here again, for the price and accommodations.
Stayed 1 night in Dec 2024

2/10 Terrible

Jessica

Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems pretty new and clean .a little tough to get to with the local road systems
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Stayed 1 night in Nov 2024

10/10 Excellent

Maryann

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness
Stayed 3 nights in Nov 2024

2/10 Terrible

Heinrich

Stayed 2 nights in Nov 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

8/10 Good

milagros

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad I chose it!
A nice quiet hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice job
Stayed 1 night in Nov 2024

4/10 Poor

William

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family is biracial. We kept getting dirty looks by the staff.
Stayed 1 night in Nov 2024

6/10 Okay

Roberto

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Not staying a 2nd time
We stayed on The 4th floor and it smelled like cigarette smoke. Also from 1am-3am someone was running down the halls and then people were laughing loudly in the halls.
Stayed 1 night in Nov 2024

8/10 Good

Peter Susy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great breakfast options
Stayed 1 night in Nov 2024