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Best Western Plus Heritage Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Heritage Inn

Exterior
Outdoor pool
Exterior
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
1955 E 2nd St, Benicia, CA, 94510
  • Benicia Capitol State Historic Park
    18 min walk
  • Kimono Japanese Restaurant
    5 min walk
  • Vallejo Transit Center
    9 min drive
  • Concord, CA (CCR-Buchanan Field)
    11 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Benicia, an IHG Hotel

Breakfast included
Pet friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (614)
The price is $149
per night
includes taxes & fees
Jan 2 - Jan 3
Holiday Inn Express Benicia, an IHG Hotel

About this property

Best Western Plus Heritage Inn

Benicia hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 96 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Benicia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an outdoor pool, Best Western Plus Heritage Inn provides a spa tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1044 square feet (97 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Plus Heritage Inn is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,044 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 20.00 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20.00 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Heritage Benicia
Best Western Plus Heritage Inn Benicia
Benicia Best Western
Best Western Benicia
Best Western Plus Heritage
Best Western Heritage Hotel
Best Plus Heritage Benicia
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Benicia
Best Western Plus Heritage Inn Hotel Benicia

Best Western Plus Heritage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 835 reviews" "
Rating 8 - Good. 281 out of 835 reviews" "
Rating 6 - Okay. 88 out of 835 reviews" "
Rating 4 - Poor. 31 out of 835 reviews" "
Rating 2 - Terrible. 20 out of 835 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Aug 2024

8/10 Good

Randall

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was courteous, room was clean and quiet, and I really liked the blackout curtain.
Stayed 3 nights in Sep 2024

6/10 Okay

VIRGINIA

Traveled with group
Liked: Cleanliness, staff & service
Overall nice spot just the pillows were hard as rocks so very difficult to get a full night’s sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

MARY

Liked: Amenities
Nice place.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location, very clean and comfortable! Would stay again in the area longer than the once night passing through.
Stayed 1 night in Aug 2024

4/10 Poor

Kris

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Front desk staff is superb, but bed was horrible
My husband and I had a very pleasant check-in, we arrived after dinner time. Room was easy accessible and clean, perfect for our needs. We settled in and went to take showers late, around 10pm and found that the shower gel was completely empty (it's the kind that is connected to the wall in the shower since this is California). Obviously didn't want someone coming into our room in the middle of the night to replace the bottle. So no soap for night shower or morning shower (because again, I'm getting ready in my PJ's and don't want someone coming into my room). Horrible night sleep due to bed being super uncomfortable, felt like it was over 5 years old, very lumpy. Breakfast was great, good choices, juice was great, not watered down like most hotels. Waffle machine, fruit, toast, cereal, fig bars, lots of options! Not sure if I would stay here again, but we have family that just moved into town and not many options in Benicia. Would definitely make sure not same room 217 (ADA accessible).
Stayed 1 night in Aug 2024

10/10 Excellent

Derrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Stan

Liked: Property conditions & facilities
Perfect stay
Stayed 1 night in Jul 2024

10/10 Excellent

Roger

Very nice facility
Stayed 4 nights in Jul 2024

10/10 Excellent

Spencer William

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay here. Rooms were spotless, breakfast delicious and staff extraordinarily friendly! Would stay there again for sure.
Stayed 4 nights in Jun 2024

10/10 Excellent

Henry

Stayed 3 nights in Jul 2024

8/10 Good

Anne-Marie

Stayed 3 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay. Very clean hotel. Very quiet, easy parking. Very happy, we will see you again!
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, just a mile from attractions, great breakfast.
Stayed 2 nights in Jun 2024

10/10 Excellent

Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel was exceptional""" Friend and knowledge staff that always had a smile and Hello
Stayed 2 nights in Jul 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convient hotel
clean and comfortable hotel. location right off the freeway so a bit noisy but very good amenities
Stayed 1 night in Jun 2024

4/10 Poor

Stephen, Vancouver

Business traveler, Traveled with family
Disliked: Staff & service
Our Flt cancelled and they wouldn't refund our money for the one night we had booked. I know they have a 24 hr cancellation policy but they should be flexible and more understanding when things happen.
Stayed 1 night in Jun 2024

10/10 Excellent

Dina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Gaspar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lynnda, parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy access to freeway and stores. Wonderful staff will stay again next time we visit the area
Stayed 3 nights in May 2024

2/10 Terrible

Roderick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hard to find
Stayed 4 nights in Feb 2024