Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
On the beach, white sand
Food court
Aerial view
Reception hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • All inclusive

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Jamaica Swamp Safari Village
    ‪7 min walk‬
  • Martha Brae River
    ‪15 min walk‬
  • Luminous Lagoon
    ‪5 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪31 min drive‬

Room options

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | U)

  • 624 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Partial Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (U)

  • 624 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

Junior Suite, Oceanfront (U)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Sea side - E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 377 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Suite, Ocean View (U)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | 18+ | U)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-Up | 18+ | U)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (L)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (C)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Ocean View (C)

  • 624 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | 18+ | C)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star Falmouth hotel with free water park
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aquarelle - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.
Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Aquarelle - All Inclusive features a full-service spa, a complimentary water park, and 4 outdoor swimming pools. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 5 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This all-inclusive hotel also offers a children's pool, spa services, and barbecue grills. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Riu Palace Aquarelle - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
White Bay - This family restaurant serves breakfast, lunch, and dinner.
Krystal - This restaurant serves dinner only. Open daily.
Napoli - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Krystal
  • Kyoto
  • Napoli
  • Steakhouse
  • White Bay

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Massage
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • No elevator

More

  • 1 building
  • 13 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 627 out of 1096 reviews
Rating 8 - Good. 261 out of 1096 reviews
Rating 6 - Okay. 116 out of 1096 reviews
Rating 4 - Poor. 38 out of 1096 reviews
Rating 2 - Terrible. 54 out of 1096 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zhijia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Damon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 7 nights in Dec 2024

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and was impressed by its cleanliness and the variety of food options available, which were excellent. The shows were entertaining and showcased great talent. However, I did have one concern regarding the attire of the performers. While I respect individual choices in clothing, I noticed that the female performers were dressed more provocatively compared to their male counterparts. This disparity stood out to me, especially considering the presence of impressionable children in the audience. I believe this aspect could be improved to create a more balanced and family-friendly environment. Overall, it was a pleasant stay, but I hope the management takes this feedback into consideration for future shows.

8/10 Good

Valmir

Stayed 7 nights in Dec 2024

10/10 Excellent

Kia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely courteous. Resort was clean and fun.
Stayed 3 nights in Nov 2024

8/10 Good

Kimberly, St. Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently spent three nights at this hotel and found it to be very relaxing. I had a lovely room with a view up on the 12th floor. The room was clean and comfortable, and the on-site restaurants were enjoyable. Making reservations and requests through the app was incredibly easy, which was a plus. However, I was disappointed with the limited room service options. The hotel only offered continental breakfast, which I found quite boring. It would have been better if more options from the buffet, like pizza, spaghetti, or burgers, were available for room service. Additionally, the reservation included $624 in credits, which I thought could be used at the resort. Unfortunately, these credits were essentially coupons and not actual dollars, meaning they had limited use and required additional out-of-pocket spending. This was misleading and frustrating, as I ended up not using any of these so-called credits. Overall, despite the room service and credit issues, my stay was pleasant and the hotel met most of my expectations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Etta

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
The food was amazing. The beach was very nice. The staff was amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

Everton, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly staff and entertainment.
Stayed 4 nights in Dec 2024

2/10 Terrible

Matuca, San Antonio

Stayed 5 nights in Dec 2024

8/10 Good

Ashlee

Stayed 5 nights in Dec 2024

10/10 Excellent

Kerry-Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2024

10/10 Excellent

Yessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have an amazing stay at Riu! The entertainment was fantastic, offering a wide variety of activities that kept everyone engaged. The food was delicious with plenty of options, and it was top notch. Riu staff made my birthday a memorable one. I am very greatful!
Stayed 4 nights in Dec 2024

8/10 Good

Huashu

Stayed 8 nights in Dec 2024

8/10 Good

Khalif Lamar

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Veronica E, Melbourne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the reviews were discouraging my eye decided to go and check it out for myself. Well, everyone was friendly, and helpful Room Service was Great! No complaints. plenty to do and I had lots of fun Thank you for treating me like a queen. I will be back ♥️
Stayed 3 nights in Dec 2024

10/10 Excellent

Anuja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Alexander, Kenilworth

Stayed 7 nights in Dec 2024

6/10 Okay

Oleg

Liked: Cleanliness, staff & service
Great views, clean rooms,friendly staff. Mediocre food, mediocre entertainment, opened this year and already started to fall apart. Overall, a solid 3 stars. Won’t be coming back.
Stayed 7 nights in Dec 2024

2/10 Terrible

sevinc

Stayed 6 nights in Dec 2024

4/10 Poor

Bienky

Stayed 3 nights in Oct 2024

10/10 Excellent

Osama, Abu Dhabi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation everyone at the property so friendly n the service is the best ever u can find
Stayed 7 nights in Dec 2024

2/10 Terrible

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities
I wish Expedia would be more accurate and transparent regarding the ratings of the properties listed on its site. This is not a 4 1/2 star hotel. Riu Palace Aquarelle is barely a 3-star hotel. The double beds are slightly bigger than a twin bed and very uncomfortable. The bar in rooms are liquor bottles being refilled with who knows what. You can't swim in the ocean due to rocks everywhere. And the quality of food is worst than any property I have visited in Mexico and Dominican Republic.
Stayed 4 nights in Dec 2024

8/10 Good

Jahna

Stayed 3 nights in Dec 2024

10/10 Excellent

Rohan

Stayed 3 nights in Dec 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing time to be had at the Palace
Arriving at the Riu Palace the check-in was seamless and the agents are true ambassadors. The food was good at the buffet and there were a good variety for breakfast lunch and dinner. However the individual restaurants food was terrible, the offerings were poor and not as what each theme suggested except for the Asian restaurant. The entertainment was top class and Riu has invested heavily in this, 5 stars, however after showtime ends at 10:30 there is nothing to do, I suggest that a club be constructed onsite and allowed to go on until wee hours in the morning, not everyone wants to be bused to a club offsite. The beach was ok and the staff and service was good, you are offered a variety of drinks and food and they are always there. Overall the experience was good and i would recommend anyone who wishes a relaxing and enjoyable vacation to visit the Riu Palace Falmouth
Stayed 3 nights in Dec 2024