B&B Hotel Firenze Pitti Palace al Ponte Vecchio

4.0 star property

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Reception
Lobby
Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Daily cooked-to-order breakfast (EUR 15 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
Borgo S.Jacopo, 3/r, Florence, FI, 50125
  • Ponte Vecchio
    ‪1 min walk‬
  • Uffizi Gallery
    ‪5 min walk‬
  • Piazza di Santa Maria Novella
    ‪11 min walk‬
  • Florence (FLR-Peretola)
    ‪40 min drive‬

Room options

Junior Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Comfort Double or Twin Room

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Room, City View

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Suite

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

B&B Hotel Firenze Pitti Palace al Ponte Vecchio

4-star Florence hotel, connected to a shopping center in Oltrarno
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite.
B&B Hotel Firenze Pitti Palace al Ponte Vecchio offers 86 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This Florence hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

B&B Hotel Firenze Pitti Palace al Ponte Vecchio is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Torre De’ Rossi - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Torre De’ Rossi

Family friendly

  • Babysitting (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 5 per accommodation, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 15 per person
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1Q8CILD34

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Pitti Palace al Ponte Vecchio
Pitti Palace al Ponte Vecchio Florence
Pitti Palace al Ponte Vecchio Hotel
Pitti Palace al Ponte Vecchio Hotel Florence
Pitti Palace Ponte Vecchio
Viva Hotel Florence
Hotel Pitti Palace al Ponte Vecchio Florence
Hotel Pitti Palace al Ponte Vecchio

B&B Hotel Firenze Pitti Palace al Ponte Vecchio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 1001 reviews
Rating 8 - Good. 322 out of 1001 reviews
Rating 6 - Okay. 67 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Ponta vecchio at doorstep. Many excellent restaurants very close. Breakfast very good
Stayed 3 nights in Apr 2025

4/10 Poor

Gerard

Traveled with partner
Disliked: Cleanliness, amenities
In need of updating in many areas. Bathroom facilities are poor requiring deep cleaning; had to change rooms. Had a faint smell of sewage in the hotel especially in reception. They were always spraying air freshener. I asked about it several times but this was never addressed. Shame, as I’m a brilliant location for all the sites. Staff are lovely and try to be helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

Judy, Grand Island

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Florence
Stayed 4 nights in Apr 2025

10/10 Excellent

Atul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s accessible to every thing
Stayed 3 nights in Mar 2025

6/10 Okay

Travis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Fabulous restaurant/rooftop bar views. Unusably slow internet throughout the property.
Stayed 3 nights in Mar 2025

6/10 Okay

Ann

Traveled with family
Liked: Staff & service, amenities
GREAT location, right at the base of the Ponte Vecchio bridge, with close proximity to shopping, restaurants and terrific gelaterias! The restaurant on the rooftop serves a great free breakfast with a nice view! However, the elevator is very small and, upon our arrival, we discovered that our room had bed bugs!!!! We were moved to another room very quickly along with a gift of a bottle of wine. The new room, however, while it did have a bidet, it was not functional.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joel Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great location right at base of ponte Vecchio!! walk to Pitti Palace, palazzo vecchio,and more! excellent views from our window and good food in the restaurant. the windows actually open for fresh air ventilation for sights and sounds of this exciting city!
Stayed 5 nights in Mar 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the free breakfast was nice. The area (like most) was very noisy but that is to be expected & not to hotels fault. The location was great to all tourist destinations. The bus was less reliable than expected, which also was not the hotels fault. Took 3 bus times for it to come. Overall, hotel was good.
Stayed 3 nights in Mar 2025

4/10 Poor

Robin

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Hotel needs to choose different cleaning supplies

The smell of this hotel was terrible overall. They need to completely change the cleaning products throughout. there was no place in the hotel that was clean and fresh. Even the lobby had an air freshener to mask the smell. It smelled as if they used old dirty rags to clean and was everywhere - the elevator, lobby, restaurant, halls and rooms. Beds were comfortable but we could not control the heat - even when it was off it was very warm and we needed to open windows occasionally to get fresh air in the room. Breakfast was okay - we have had much better variety at other hotels. Sliced hot dogs for the breakfast meat was a turnoff. Breakfast staff was friendly, however the front desk was not. We asked for assistance on what time a Farmacia opened and instead of being helpful - the man looked at us and told us to "google it" The woman at check in did not provide us both rooms we registered for (only 1 was provided but she called it an upgrade??) and instead told us something might be available and had us move one of the rooms the next day. We spent the MOST $$ for our trip at this hotel and honestly couldn't wait to leave.
Stayed 2 nights in Feb 2025

10/10 Excellent

Salma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, very near to everything; shops, restaurants, bars and attractions. Customer service at the hotel was very friendly and helpful. The room had a great view too.
Stayed 1 night in Feb 2025

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
The location was amazing, and our room was fine. However the hallways and the lobby smelled like sewage throughout our stay, the pillows were completely flat, and the bathrooms could really use some renovating/updating. This hotel has a lot of potential based on the location of it, however they need to invest a little more in the upkeep.
Stayed 1 night in Feb 2025

6/10 Okay

Simon

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed there for three nights. The location of the hotel is excellent which is just by the historical Ponte Vecchio bridge. However, we could not bear the smell of sewage which is full of the hallway and stairway and even penetrated into the rooms. The window glass is single pane and we could hear pedestrian speaking at night. With more than 200 Euro per night, we probably not come back next time.
Stayed 3 nights in Feb 2025

8/10 Good

Cynthia

Liked: Staff & service
Stayed 5 nights in Jan 2025

10/10 Excellent

Madison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and nice rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and rooms are comfortable.
Stayed 2 nights in Jan 2025

6/10 Okay

Mariana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
I liked the location of the hotel but unfortunately it has a very strong sewer smell that made our staying very unpleasant.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Penny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time coming to this location and love staying in the area where I have easy access to everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael, Chapel Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were extremely satisfied with B&B Hotel Firenze Pitti Palace al Ponte Vecchio. I rate lodging on three dimensions and the hotel scores very well. LOCATION > As the name suggests, it is right next to the Ponte Vecchio and the heart of Florence. (In fact, it may actually be the closest hotel to the Uffizi.) > Being across the Arno, the hotel is in a slightly less touristy area (called Oltrarno). > We were very pleased with the restaurants we found near the hotel. > While Florence is a walking town, being at a stop for the C4 bus and near stops for other bus lines is a positive. (Buses are too big to navigate the narrow streets in the center of Florence.) ACCOMMODATIONS > Not only were all of our interactions with the staff extremely pleasant and helpful, but all of those we observed with other guests were positive. > Our room was comfortable but a bit tight since we had our teenage grandson with us. > The breakfast buffet had many selections and we enjoyed it. CLEANLINESS Our room was very clean. This hotel is perfect for someone visiting Florence.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeffrey

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay. The hotel was situated in the perfect location. The view from the breakfast room was amazing and the service was even better. I can’t recommend this location enough. There are a few lactions for this hotel chain make sure you get the one next to the bridge close to the city center. We were right next to all the top restaurants in the city.
Stayed 6 nights in Dec 2024

10/10 Excellent

Cat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024