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NH Collection Firenze Porta Rossa

5.0 star property

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Photo gallery for NH Collection Firenze Porta Rossa

Lobby
Exterior
Lobby
Lobby
Miscellaneous

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
Via Porta Rossa 19, Florence, FI, 50123
  • Historic Centre of Florence
    ‪1 min walk‬
  • Piazza della Repubblica
    ‪3 min walk‬
  • Piazza della Signoria
    ‪4 min walk‬
  • Florence (FLR-Peretola)
    ‪26 min drive‬

Room options

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Adjoining Room, 3AD+1CH)

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Adjoining Room, 2AD+2CH)

  • 570 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Connecting Rooms (3AD+1CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room, Connecting Rooms (3AD+1CH)

  • 570 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, free WiFi

Junior Suite

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | Minibar, in-room safe, individually decorated, free WiFi

Premium Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, individually decorated, free WiFi

Premium Room (Extra Large)

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (2AD+2CH)

Minibar, in-room safe, individually decorated, free WiFi

Family Room, Connecting Rooms (2AD+2CH)

  • 570 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Triple Room

Minibar, in-room safe, individually decorated, free WiFi

Family Triple Room

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, individually decorated, free WiFi

Superior Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Extra Extra Large)

Minibar, in-room safe, individually decorated, free WiFi

Family Room (Extra Extra Large)

  • 377 sq ft
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds OR 1 Double Bed and 4 Twin Beds

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Exterior

Bernini Palace

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  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1005)
The price is $301
per night
$348 total
includes taxes & fees
Mar 8 - Mar 9
Bernini Palace

About this property

NH Collection Firenze Porta Rossa

5-star Florence hotel, connected to a shopping center in Duomo
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business center, and a meeting room are onsite. Housekeeping is available on request.
NH Collection Firenze Porta Rossa offers 70 accommodations with minibars and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Digital television is provided.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 5-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

NH Collection Firenze Porta Rossa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Porta Rossa Bistrot - Onsite restaurant.
Room service is available.

Languages

Arabic, English, French, German, Italian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 40 per night)
  • Valet parking on site (EUR 45 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 to 32 for adults and EUR 13 to 32 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Porta Rossa Bistrot

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1100
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Individual decor
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 to 32 for adults, and EUR 13 to 32 for children
  • Valet parking fee: EUR 45 per day
  • Nearby parking fee: EUR 40 per night
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1O9HCDONC

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Nh Porta Rossa Hotel
NH Collection Firenze Porta Rossa Hotel Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa
Nh Porta Rossa Hotel Florence
Hotel Porta Rossa
Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel
NH Collection Firenze Porta Rossa Florence
NH Collection Firenze Porta Rossa Hotel Florence

NH Collection Firenze Porta Rossa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 716 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 39 out of 1000 reviews
Rating 4 - Poor. 10 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margo, Mercer Island

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location in Florence.
Stayed 1 night in Nov 2024

2/10 Terrible

Biagina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed Bugs Meet Apathy: This was my 2d stay at NH Porta Rosa Hotel (10 night). The room I was in was infested with Bed Bugs. The bugs were feasting on me for days, but I first dismissed the marks as mosquito bites. It was not until I was consistently bitten in new places, including my face, that I asked the Hotel to recommend a dermatologist. Upon seeing the bites, the doctor asked if I was staying in a hostel, and explained that these were bed bug bites originating from where I was sleeping. I informed the hotel staff of the doctor’s diagnosis and that the source was the hotel’s room. Only after considerable debating and a full day of dealing with the staff, because the Manager never had time to speak to me himself, did they change my room and not charge me for that night’s stay. It took even more time explaining the several days of discomfort and interference with my vacation plans, as well as additional costs in medical and laundry bills, that they discount one additional night’s stay. Unfortunately, the Hotel staff did not seem to understand the difference between cleaning the room and exterminating the bugs from the room. I do not believe, after having several conversations with the staff, that they will take the proper steps to avoid another hotel guest from undergoing the same fate. To further note, I have travelled to Italy my entire life and am a fluent Italian speaker, I have never experienced this level of indifference and apathy in addressing a serious concern.
Stayed 10 nights in Oct 2024

10/10 Excellent

Human

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a smart choice if you want to be near by and feel like you are in a highend boutique hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

STEVEN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
First time for us at NH Porta Rossa. I can tell you’ve will not stay anywhere else in the future and we have stayed some very nice hotels in that area. The hotel is as grand and historical as Florence itself The staff is so very willing to help you with anything you may need. My sister in law has a medical condition and she needed a special walker. They called numerous medical professionals and finally found one for us. The rooms are outstanding and the location is the best. 5 minute walk to the duomo , the ponte vechio , republica square , the uffizzi and so much more
Stayed 4 nights in Sep 2024

10/10 Excellent

francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very helpful. Staff will assist you as much as possible.
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
EXEMPLARY Staff and Property. I have stayed at many 5 star hotels around the world for both business and leisure and the NH Porta Rossa service rivals any of them. In my top 5 of all time hotel experiences.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff excels at guest comfort and service, and the cafe restaurant is first rate.
Stayed 3 nights in Sep 2024

8/10 Good

John, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

4/10 Poor

Wayne

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities
Centrally located and historic building. The rooms we had were quite dark with no views. The staff was very friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
great location. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

RAFAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, the staff was very kind and gave a lot of recommendations prior our trip.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Rohnn

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It's a beautiful property but the wifi is nonexistent and the cell signal very weak. I had to leave the hotel whenever I wanted to access the internet or an app on my phone. The staff is well-meaning and kind but a little limited in what they can actually do. If you simply want to get away from it all and not use your phone, this could be the perfect place.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kenneth, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful when we arrived very tired.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ma Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NH Porta Rossa is luxe in all aspects and especially in service. The location was the best part.
Stayed 6 nights in May 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is excellent! Recommend!
Stayed 4 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of Florence! If your driving be prepared to drive among the masses! But once your in the hotel everything is amazing!
Stayed 4 nights in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and great staff!
Stayed 4 nights in May 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent stay with great staff. They were very helpful for dinner suggestions and things to do in the area. Hotel is central to everything and you can walk to all attractions.
Stayed 4 nights in Apr 2024

6/10 Okay

Jay, Rio Rancho

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a great location; however, the front rooms are very noisy until 2am. The hotel does not have a gym so you must use one that is a ten minute walk from the hotel named Florence Fitness for €15 per day.
Stayed 4 nights in Apr 2024