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Residenza D'Epoca Palazzo Galletti

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Suite | In-room safe, desk, laptop workspace, soundproofing
In-room safe, desk, laptop workspace, soundproofing
Terrace/patio
Superior Double or Twin Room | In-room safe, desk, laptop workspace, soundproofing
Suite | Living area | 30-inch flat-screen TV with satellite channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Via S. Egidio 12, Florence, FI, 50100
  • Piazza del Duomo
    ‪5 min walk‬
  • Uffizi Gallery
    ‪11 min walk‬
  • Ponte Vecchio
    ‪12 min walk‬
  • Florence (FLR-Peretola)
    ‪36 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, desk, laptop workspace, soundproofing

Superior Double or Twin Room

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, soundproofing

Family Room

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Triple Room

In-room safe, desk, laptop workspace, soundproofing

Superior Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite

Suite | Living area | 30-inch flat-screen TV with satellite channels, TV

Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Residenza D'Epoca Palazzo Galletti

B&B in Duomo
Free WiFi in public areas and multilingual staff assistance are available at this smoke-free bed & breakfast.
Residenza D'Epoca Palazzo Galletti offers 11 accommodations with safes and hair dryers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

Residenza D'Epoca Palazzo Galletti features multilingual staff. Wireless Internet access is complimentary. Guests can use the health club at a partner property.

Residenza D'Epoca Palazzo Galletti is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 7 per person

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Baroque architecture
  • Built in 1831
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 7 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Residenza D'Epoca Palazzo Galletti B&B Florence
Palazzo Galletti B&B
Palazzo Galletti B&B Florence
Palazzo Galletti Florence
Palazzo Galletti Hotel Florence
Residenza D'Epoca Palazzo Galletti B&B
Residenza D'Epoca Palazzo Galletti Florence
Residenza D'Epoca Palazzo Galletti Florence
Residenza D'Epoca Palazzo Galletti Bed & breakfast
Residenza D'Epoca Palazzo Galletti Bed & breakfast Florence

Residenza D'Epoca Palazzo Galletti Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 335 reviews
Rating 8 - Good. 97 out of 335 reviews
Rating 6 - Okay. 36 out of 335 reviews
Rating 4 - Poor. 12 out of 335 reviews
Rating 2 - Terrible. 15 out of 335 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine F.

Stayed 3 nights in Nov 2024

4/10 Poor

BRIAN

Disliked: Property conditions & facilities
The room we received looked nothing like the pictures. Everything was old and scratched up, could not cast anything to the tv. The ceiling fan in the bathroom was broken,the heater didnt work in the room, (it was cold). The attendant said they dont turn those on until December ?#?#?. The bathroom was very nice; but i am not sleeping there am i. I was extremely disappointed in this property as it did not look anything like the pictures...it reminded me of a truck stop,road side motel. P.S. The only plus ➕️ was the 5$ breakfast in the morning's, it was very good and the attendant there was stellar 👌 🙌
Stayed 3 nights in Oct 2024

6/10 Okay

Cheryl

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The room was clean and wonderfully spacious. There was even a lovely small balcony. We also enjoyed the breakfast. However the fridge in the room did not work and though I spoke with staff three times, nothing was ever done, not even a verbal response. Though we enjoyed our room, the building was rundown and unclean. I saw garbage on the floor in the lobby for three of the five days we were there. I even took a photo, if you wish to see it. The walls were dingy and looked as if the place hadn’t been painted in many decades. Another concern was late arrivals. Two nights we were assisting late arrivals because it was difficult for them to contact any staff to access their rooms. One night we let in a group of seven people to sleep in the reception area because there was no way for them to contact the staff to get into their rooms. No emergency number was provided, and no staff was on the premises. The family got to their rooms in the morning at 6am when the cook arrived to prepare breakfast. This is not a place I would recommend to anyone.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, walkable to a lot of attractions and restaurants, room is unique style and spacious, pretty good overall
Stayed 1 night in Sep 2024

8/10 Good

MIN-KYU

Liked: Staff & service
Nice location and OK room.
Stayed 1 night in Oct 2024

4/10 Poor

phuong

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked from Expedia website. I paid for breakfast included when I booked hotel. Because i had to pay more when website asked if I want to include breakfast. I click yes. But when stay, the Residenza D'Epoca Palazzo Galletti said NO INCLUDE BREAKFAST. THAT MEANS EXPEDIA CHEATED US. WE PAID MONEY FOR BREAKFAST BUT WE DID NOT HAVE ANY MEALS. THAT IS TERRIBLE MAKE ME DONT WANT USE EXPEDIA IN THE FUTURE TRIP ANY MORE. WHEN I COMPLAIN ABOUT BREAKFAST, THE RECEPTION SAID IF YOU BOOK AT EXPEDIA, YOU CLAIM EXPEDIA. THAT UPSET ME. I PAID FOR THE MEALS BUT I DID GET THE MEALS. NOT FAIR. I TIRED OF GAME OF EXPEDIA WHICH PLAYS GAME WITH ME. THAT TERRIBLE.
Stayed 3 nights in Sep 2024

4/10 Poor

hossein

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Except the location everything else was bellow average. No night stands, no coffee or tea maker in the facility or in room. They didn’t change our sheets during the five nights stay. Breakfast was awful , they hardly had anything and what they had was terrible. The blanket they provided had hair all over was dirty. No bottled water in the room or the facility.
Stayed 5 nights in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
The only thing good about this hotel is its location to duomo. Otherwise it was dirty, EXTREMELY BAD SMELL (we stayed in Superior Room), fridge did not work, AC did not work, toilet flush intermittent, glass shelf hanging on by thread over toilet, side table cracked. We told the desk about the fridge and AC right away, and we got almost a shoulder shrug. Again on leaving the lady at front desk asked how stay was (a different employee this time) and when we told her our complaints, all that was said was sorry. Just as an added point, expedia emailed us the same night coincidentally to ask how our check in was and I emailed them all our complaints, no response from them either. VERY DISAPPOINTED IN ALL ASPECTS OF CUSTOMER SERVICE!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in Residenza D’Epoca Pazzo Galletti. The staff were extremely welcoming and walked us to our room and showed us how to use the key, lights and hot water (we have travelled to a few places in Italy during this holiday and no one else provided this attention for us). The rooms are beautiful and bed were very comfy. The location is great, it’s close to restaurants bars and walking distance from the train station. Breakfast was also a lovely addition. 10/10 stay 😊
Stayed 1 night in Aug 2024

10/10 Excellent

CLAUDIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claudia Guitz
Great place
Stayed 3 nights in Aug 2024

10/10 Excellent

Maribel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation for good price!
Stayed 3 nights in Aug 2024

8/10 Good

Nouman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and many of Florence’s attractions were nearby within walking distance
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, room comfort
Historical place in central Florence
Let's call it a true period piece. That's exactly what Residenza d'Epoca means. There is no elevator in this historical building. The hotel occupies the second floor of a larger building pretty much in the center of Florence. Our room was exactly the one pictured in the Hotels.com advertisements. In the room one felt like being transported to an earlier century. The king-size bed was very comfortable and, overall, the room was very spacious. So was the bathroom with shower and European bathtub (long enough and deep enough to take a real bath in, which I thoroughly enjoyed). Some features needed updating like the light fixtures above the sink and the drainage of the sink itself. I am not sure whether I would like to stay in that room during mid-summer since there was no air-conditioning device visible. And without A/C in that huge room, getting a good night's sleep could be a real chore. Still, the room was a reall oddity and, therefore, I did like it very much.
Stayed 4 nights in May 2024

10/10 Excellent

Chetan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Beautiful room. Love it. Definitely recommended.
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel room with a beautiful terrace. This is a beautiful hotel with incredible staff. We were upgraded upon arrival to the most beautiful room with decorative frescoes painted on the walls. The space was magical and the kindness of the staff made our stay extra special. Breakfast and the breakfast chef was an added bonus. We would definitly stay here again. Thank you.
Stayed 2 nights in Jun 2024

8/10 Good

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Restaurants and bars nearby. Breakfast room cramped and limited choices but generally ok.
Stayed 3 nights in Jun 2024

8/10 Good

Gia My

Traveled with family
There is no elevator in this property.
Stayed 3 nights in Jun 2024

2/10 Terrible

Rajesh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is terrible place to stay. Our experience was even worse. The Air conditioner in the room was not working and showed E7 error. The place has strict check in time up to 7pm. The staff provided us with late self check in instructions. We contacted hotel staff through messages but the response was we cannot do anything at this time. The morning staff will support this issue. We kept the window open as it was suffocating with no AC. We didn’t realize that will have mosquitoes through. We had so many mosquito bites in the morning. Overall, horrible place. Run away and don’t stay here.

4/10 Poor

James

Liked: Cleanliness, room comfort
A big bed, but a very tiny breakfast
Nice location in Santa Croce, but a few things... The room we had (Giove) had a very cool Medici-sleeping chamber vibe, with forced perspective murals on every wall, high ceilings with exposed beams & a large elaborate light fixture hanging down. I make note of the light fixture, as it bounced & wobbled from a large group of children (??) running & tumbling on the floor above, all the way until 7PM. The desk clerk said, "Oh, that must be the school," as if that was a given. There would be an adult shouting, "Uno, due, tre, PRONT-O-O-O!," followed by stomps & thuds across the ceiling. And, while there was a bed, they must have forgotten the "breakfast" part of "B&B". The spread consisted of some cheese, some packaged dried-toast. We were offered croissants & coffee, but, it was very poor overall.
Stayed 1 night in May 2024

4/10 Poor

Alexia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dark and smelly but close to the Duomo
The building is dark and depressing, don’t open the window because the courtyard smells like a sewer. The room is pretty bare and the hot water in the shower takes a very long time to turn on. Also the city tax is 7€/day/person for this type of residence. Convenient for one night only because it is close to the Duomo.
Stayed 1 night in May 2024

6/10 Okay

Alex

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to rest in between all the shopping and exploring! Great ceiling height, little veranda when the weather is nice. Great location.
Stayed 2 nights in Apr 2024

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean , and very large rooms. Older historic building. On the first floor but has no elevator. Good option good location
Stayed 2 nights in Apr 2024

8/10 Good

RoseMarie

Traveled with family
Liked: Staff & service, amenities
Good location to explore Florence. We asked for extra pillows because 1 is not enough and they were quick to bring these. Good bathroom. A little unsure about some of the plug sockets because they would fizzle when using them, but otherwise it was a good stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alexia in the front reception area was very nice and helpful . Delightful person 👍
Stayed 1 night in Nov 2023

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. The staff were so helpful and hotel location was excellent. We were able to walk to all the sites. Would highly recommend this hotel.
Stayed 1 night in Oct 2023