The Caledonian Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Caledonian Hotel

Restaurant
Property grounds
Individually decorated, individually furnished, desk, iron/ironing board
Interior entrance
Property grounds

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Achintoe Road, Fort William, Scotland, PH33 6RW
  • West Highland Way
    4 min drive
  • Great Glen Way
    5 min drive
  • West Highland Museum
    5 min drive
  • Oban (OBN)
    55 min drive

Room options

Double Room (with Loch View)

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Single Room

  • Sleeps 1
  • 1 Twin Bed

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Twin Room (with Loch View)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

The Caledonian Hotel

3-star Fort William hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a porter/bellhop are onsite.
The Caledonian Hotel offers 81 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Fort William hotel also offers tour/ticket assistance, a porter, and an elevator. Onsite self parking is complimentary.
The Caledonian Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (32 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Caledonian Hotel Fort William
Caledonian Fort William
The Caledonian Hotel Hotel
The Caledonian Hotel Fort William
The Caledonian Hotel Hotel Fort William

The Caledonian Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1110 reviews" "
Rating 8 - Good. 354 out of 1110 reviews" "
Rating 6 - Okay. 253 out of 1110 reviews" "
Rating 4 - Poor. 151 out of 1110 reviews" "
Rating 2 - Terrible. 99 out of 1110 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Traveled with partner
Stayed here for my husbands 40th birthday. Not knowing if there were any shops nearby I called and asked if they could maybe leave a slice or small cake upon our arrival. They went all out and left a large birthday cake with candles and a card from the Caledonian which I thought was a really nice touch. Staff are lovely, good food and nice clean rooms with amazing views if booking a loch view room. Will definitely be staying here again
Stayed 3 nights in Aug 2024

6/10 Okay

richard

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Review
Upon arrival we were greated by a hotel covered in scaffold, general vibe was a decor from the 70s, some of the sofas in the bar were gaffer taped to hid rips, barman was short, unhelpful and quite rude, didn’t feel very welcoming, there were much nicer looking hotels along that stretch of road that looked a lot nicer, on a positive the food was quite nice.
Stayed 1 night in Aug 2024

6/10 Okay

Louise

Traveled with family
Liked: Staff & service
Lovely views from the room. Bit of a walk into town (maybe 3km). Nice enough older hotel, staff were friendly and efficient and everything was generally okay. But the beds were uncomfortable and in need of some decent mattresses.
Stayed 1 night in Aug 2024

2/10 Terrible

Julie

Disliked: Property conditions & facilities
I understand the hotel is going through some renovations however that shouldn’t affect the interior, the cleanliness and the food. Very disappointed with these very poor areas
Stayed 1 night in Aug 2024

6/10 Okay

Meeiling

Traveled with family
Liked: Staff & service
Friendly staff at reception, bar, and restaurant. Food is decent. The view would be great if it did not have scaffolding in front of it. The room can use an update. Our room rate was high, so we expected a little more. However, I would recommend it.
Stayed 1 night in Aug 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Easily accessible hotel with a very warm welcome. Lovely outlook from the lounge. Bedroom ok although the bathroom was a little small. Good choice for breakfast. Evening food ok. The hotel is a good 40 minute walk from Fort William so transport needed. Another coach stop-off hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Donna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The common areas were better than the rest of the property. The bedrooms were quite dated dark and dank. Room smelt and was mouldy, very small with limited electrical points. The bathroom was very old and dated. The cost was far too high for the quality of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a brilliantly stay. Staff are so welcoming and friendly. Which really makes a stay. Beautiful big room. Comfy bed. Always feel very safe as a solo female. Brilliant swimming and gym facilities. No complaints from me :) as always ... my number one stay when in the area. 10/10. Great value and always made to feel welcome. Thank you again :)
Stayed 1 night in Jun 2024

8/10 Good

Kathryn

Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

The staff were helpful, but the hotel itself was very average. My room was very dated and basic, but the most annoying thing was that the window couldn’t be secured and it didn’t really shut properly either.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff that were available were lovely and worked hard. Just a pity there was only 1 barmaid on and a lively chap who carried our cases to our room for us and was also out tajing meals to diners and lifting all the empties. As it was a Friday night id have thought more staff woukd have been on as hotel was rather busy. I would stay there again though.
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Stayed 1 night in Aug 2024

8/10 Good

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get updated room, big difference.
We stayed here twice, first time 2 nights on back side, beds were not comfortable & pillows were flat. Tile in tub area had what looked like mildew. Couldn’t get heat to work. Second time our room was water side, remodeled & fresh. Beds comfy, pillows still flat. Biggest complaint is no coffee in the morning in lobby if after breakfast. Said machine was broke. Americans are use to 24/7 lobby coffee. We asked, & was told after 11:30 when bar opens. The instant in room is terrible.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Traveled with partner
Disliked: Property conditions & facilities
Very tired, way to expensive for what can only be compared to a Travel Lodge. Nothing like the photos.Certsinly not worth the cost. Currently covered in scaffolding as roof being repaired, the whole property needs a revamp
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Summer trip one night stay
No shower gel in the bathroom, no face tissues in the room, room was not to the standard to the price charged. The hotel looked very pleasant and the restaurant area was great. Food was good but the rooms and the corridors did not live up to the standard.
Stayed 1 night in Jul 2024

8/10 Good

Melissa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, nice view of the water however disrupted by construction Breakfast was delicious
Stayed 1 night in Aug 2024

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel and location. If you are a smoker and it’s raining you will need an umbrella as no covered area
Stayed 2 nights in Aug 2024

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced, scruffy, and poor service
Arriving very late in the dark and rain i couldn't see the hotel from the road so i phoned. Four times over 30 minutes i tried to phone. No reply. When i found the place it was a building site so parking was hard, and walking to reception unlit. The receptionist was vacuuming with headphones on and i had to shout. My room was scruffy and dusty, with flaking paint, but in the morning i saw that was true of most of the place. I was quoted £160 to stay another night. I'd used cleaner, friendlier, hostels for a week and paid less. Absolutely shocking standards. When i complained i got pathetic excuses too.
Stayed 1 night in Aug 2024

8/10 Good

stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service - friendly staff
Great service and friendly staff. Although the property is a bit dated, and is undergoing refurbishment this did not take away from our very pleasant experience.
Stayed 3 nights in Aug 2024

6/10 Okay

Harriet

Traveled with family
Lovely view. Room was a bit basic, but had necessary things. Hotel was quite busy and noisy
Stayed 1 night in Aug 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort
Helpful staff, nice food, average room.
The stay was ok. The staff were helpful and the food was good. My single room was average. There was a lightbulb out in the bathroom and the below photo was my view from the window!! I understand that there were maintenance works going on and someone has to have the carpark view, but kind of dusappointing considering the view out the front and the room wasn't that cheap!!!
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Stella

Disliked: Cleanliness, property conditions & facilities
Individual rooms towards the back no view! Mattress caved in carpets dirty and stained door lock malfunctioning. Shabby and covered in builders works. Not value for money.
Stayed 1 night in Aug 2024

6/10 Okay

Gordon

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024