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Ambassador Hotel Frankfurt

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ambassador Hotel Frankfurt

Interior entrance
Interior entrance
Lounge
Property amenity
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Moselstrasse 12, Frankfurt, HE, 60329
  • Kaiserstrasse
    2 min walk
  • Frankfurt Opera House
    8 min walk
  • Staedel Museum
    8 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    23 min drive

Room options

Similar properties

Exterior

ibis Frankfurt Centrum

Pet friendly
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (842)
The price is $79
per night
$89 total
includes taxes & fees
Jan 1 - Jan 2
ibis Frankfurt Centrum

About this property

Ambassador Hotel Frankfurt

Frankfurt hotel connected to a shopping center in Innenstadt 1
This hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Ambassador Hotel Frankfurt offers 38 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This hotel offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 431 square feet (40 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Room service is available.

Languages

English, Farsi, French, German, Moldovan, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • On a river

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ambassador Frankfurt
Ambassador Frankfurt Hotel
Ambassador Hotel Frankfurt
Frankfurt Ambassador Hotel
Frankfurt Hotel Ambassador
Hotel Ambassador Frankfurt
Ambassador Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel
Ambassador Hotel Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel Frankfurt

Ambassador Hotel Frankfurt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 695 reviews" "
Rating 8 - Good. 316 out of 695 reviews" "
Rating 6 - Okay. 176 out of 695 reviews" "
Rating 4 - Poor. 45 out of 695 reviews" "
Rating 2 - Terrible. 19 out of 695 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and highly convenient location, close to public transportation and friendly staff. Lobby was clean, well lit and inviting. The room and bathroom was very clean, comfortable and while compact, didn't feel too small. The breakfast was delicious and a great start to the day with lots of simple options. Definitely would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Mark, Seal Beach

Traveled with partner
Liked: Cleanliness, staff & service
Nice breakfast buffet. Rooms are small and a bit dated.
Stayed 1 night in Sep 2023

6/10 Okay

Edmund

Stayed 1 night in Jun 2023

8/10 Good

Peter

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ibis property, and was a decent stay. The staff was very helpful, and the check-in area was good for a short coffee break. The location was good for our trip, near the main Frankfurt train station and not too far from the city center. The breakfast was actually really above and beyond. The hotel layout was a little confusing, and we did not get our reserved room type (4 single beds vs 1 double & 1 pullout). Overall good stay.

8/10 Good

Marc

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the staff, lobby, and room. Neighborhood was mediocre. Within walking distance of train station and downtown though.

6/10 Okay

Radu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in lady was excellent.
Stayed 1 night in Sep 2022

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an overall good hotel with excelllent customer service from staff. The staff were very helpful and respectful towards hotel guests.
Stayed 1 night in Jul 2022

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was great overall
Stayed 2 nights in Dec 2021

10/10 Excellent

Martina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very large breakfast buffet
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Miklos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, was the ibis hotel and not the ambassador, rude front desk staff, and dirty rooms
Stayed 1 night in Aug 2019

6/10 Okay

Lori

Liked: Staff & service
Disliked: Room comfort
Ok if you need somewhere to stay
Everyone at reception was nice, except we saw someone go into our room when we had one day left, he shut off our key cards. when asked why he said "oh you have one more day". but i dont know why he had to go into our room. We asked to switch rooms due to a shower without a door & a guy smoking on our balcony. They did this without asking, but i found all the beds very uncomfortable. The included breakfast was really nice! Located in a kinda sketchy area after dark, but near the train station. also wifi was spotty.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Small hotel and suitable for short stay only
Stayed 7 nights in Feb 2019

8/10 Good

Emiliano, Arlington, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the inside great friendly staff. But when you go outside a street block away the surrounding around is sketchy.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, area very multicultural.
Hotel location for ease of getting around was very good, however, our room on the 2nd floor overlooked a restaurant which was a bit noisy. We could keep the window closed which made it a bit stuffy, but would be too noisy with it open. Free breakfast was very good. Wifi hit and miss. Cleanliness very good. Hot water took about 2 minutes to come through, that might depend on where you are in the building.
Stayed 3 nights in Sep 2018

10/10 Excellent

Sai Prasanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Be prepare for the problems
The condition of equipment in the hotel is not good. The staff doesn't really care about it. Be prepare for it.
Stayed 3 nights in Sep 2018

8/10 Good

Ben, Dublin, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The hotel itsel was fine / breakfast very good / staff very helpful / bedroom / bathroom clean. -Hi-Fi access very good. BUT of twenty-two television stations available only two were in English: CNBC (Business / Financial) and Children's Nickelodeon channel. The area leaves a bit to be desired so get familiar with bus and U-bahn routes and the ticket machine
Stayed 4 nights in Sep 2018

6/10 Okay

JulesNC, North Carolina USA

Liked: Cleanliness, staff & service
It was close to train station and probably better for business or a couple nights. The free breakfast was absolutely great!!!!
Stayed 3 nights in Aug 2018

6/10 Okay

Robin, Frankfurt

Liked: Cleanliness, room comfort
When I booked this facility I thought I booked with the “ambassador hotel” but it turned out to be Ibis. The only place you’d see the “ambassador” name is a small plaque in the wall. When I enquired about the name, the staff simply said it is under the same owner group. This is absolutely misleading!!! Ambassador’s cost is more than Ibis and if I wanted to stay at Ibis, I would have booked Ibis.
Stayed 3 nights in Jul 2018