City Hotel Kaiserhof

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December 2024
January 2025

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Comfort Single Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Comfort Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Lobby sitting area
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Air conditioning
  • Pet friendly
  • Breakfast available

Explore the area

Map
Kaiserstrasse 8a, Offenbach am Main, HE, 63065
  • Isenburg Palace
    14 min walk
  • European Central Bank
    7 min drive
  • Frankfurt Zoo
    9 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    24 min drive

Room options

Comfort Quadruple Room

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Comfort Twin Room

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

Comfort Triple Room, 3 Twin Beds

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

Comfort Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

Comfort Single Room, 1 Twin Bed

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

City Hotel Kaiserhof

Offenbach am Main hotel with coffee shop/cafe
This hotel features a snack bar/deli, a coffee shop/cafe, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
City Hotel Kaiserhof offers 67 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe and a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This Offenbach am Main hotel also offers a terrace, a vending machine, and multilingual staff.

City Hotel Kaiserhof has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Croatian, English, Georgian, German, Greek, Hebrew, Polish, Russian, Serbian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 8 per day)
  • Street parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 13 for adults and EUR 7 for children
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 7 for children
  • Nearby parking fee: EUR 8 per day (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

City Hotel Kaiserhof
City Hotel Kaiserhof Offenbach
City Kaiserhof
City Kaiserhof Offenbach
Kaiserhof City Hotel
City Hotel Kaiserhof Offenbach am Main
City Kaiserhof Offenbach am Main
City Hotel Kaiserhof Hotel
City Hotel Kaiserhof Offenbach am Main
City Hotel Kaiserhof Hotel Offenbach am Main

City Hotel Kaiserhof Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 137 reviews" "
Rating 8 - Good. 54 out of 137 reviews" "
Rating 6 - Okay. 38 out of 137 reviews" "
Rating 4 - Poor. 13 out of 137 reviews" "
Rating 2 - Terrible. 7 out of 137 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marius

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Amanullah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic Staff
The receptionist and the front of manager Dina both were extremely rude. In stead of speaking English, they asked me to learn their language should I ever want to travel again in that country as they were under no obligation to speak English with me.
Stayed 1 night in May 2024

2/10 Terrible

Amanullah

Stayed 1 night in May 2024

2/10 Terrible

Ali, Phoenix

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

10/10 Excellent

James

The hotel was a treasure to find! Clean, nice room with heated floors. The one downside was the t.v. Stations were limited. Few English speaking stations. Very close to the train station but without any noise. Convenient, just two stations away from the Frankfurt main train station. Will stay there again!
Stayed 3 nights in Oct 2023

8/10 Good

Nico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

James

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room was clean and the breakfast was OK. However, the wifi was very slow, even late evening and difficult to get onto; and both mornings, there was no hot water for the shower. There was a slight smoky smell in the room and a strange smell in the bathroom. I've stayed in better, cheaper places in Offenbach.
Stayed 2 nights in May 2019

10/10 Excellent

Darren

I stayed for 2 nights, whilst working a few miles away, commuting by train. The room was clean and in good order, the staff were friendly and helpful. The hotel itself was quiet, although there were some late bars nearby, I had 2 good nights sleep. I can not comment on the breakfast, as I was working too early to try it.
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

6/10 Okay

David, Mich

Disliked: Staff & service, property conditions & facilities, room comfort
Gritty neighborhood Gasthaus
It was okay; nothing to brag about. A bit harder to get to and find than I wanted it to be when I drove there via a car. It *is* near the rail station though.

4/10 Poor

ASHOKKUMAR, Mumbai

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
No AC, fan available but not working, after 3 complaint they repaired on last day, poor ventilation . Lot of noise in night from neighborhood. Very less staff but except for 1 no one understand English. Not value for money, not at all.

8/10 Good

sumaira, Sheffield

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
The hotel was very nice and the location was great, central close to the bus station and train station. Unfortunately the breakfast was poor not worth 10€.

10/10 Excellent

Diane S.

Liked: Cleanliness, staff & service, room comfort
trip of a lifetime
beautiful stay. Perfect for my family. Close to major attractions.

6/10 Okay

Verified traveler

Liked: Room comfort
The Hotel is small but pleasant
The single room I had was small but that is so in Germany and you pay single rate and it had all you could need for your comfort. It is in a commercial street and in short walking distance to the center, bus subway or even train. I can recommend it and I will stay again.

4/10 Poor

Traveller, Europe

Liked: Cleanliness
Disliked: Property conditions & facilities
Handy for the train station
Hotel under repair. Main walkways had bare wires hanging from walls.

6/10 Okay

Satyawon

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for the money
Large hotel and bathroom, all very clean. Quiet room (facing the backyard). Very close to train station, surrounding neighborhood offers low price restaurants and pubs.

10/10 Excellent

Ian, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ronald, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100 meters from the Bahnhof
Great place with great price vs other hotels in the Frankfurt area. Very convenient for travelers without a car as it is near the Bahnhof. Plus, great shopping is only 100 meters in the other direction, and the S Bahn is just beyond that. So, if you want to avoid the big city prices, not pay high taxi costs for transportation, then consider this Hotel. Plus, the staff of Oksana and others, are unprecedented. They are the nicest people ever. Happy Trails!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

6/10 Okay

Gottfried

Liked: Cleanliness, staff & service, room comfort
Central location,business trip perfect
Great value ! Because it is right at the railway station Which brings you cheap and fast to Frankfurt center

6/10 Okay

RTW Traveller, Germany

Disliked: Property conditions & facilities, room comfort
Small Room
The room was so small, the bed was up against the wall and I had about one foot (30 cm) on the other side. There was about 3 feet at the end.Bathroom was lovely, about the same size as the bedroom. Noisy area of town, even though they say sound proof rooms. Internet extra 7 Euros (24 hr)

6/10 Okay

Expat with Family

Liked: Staff & service
Disliked: Room comfort
Average Hotel
The Hotel Kaiserhof was a clean, safe place to spend the night, but was nothing special. The TV had a very low volume, even when maxed out. The room was very hot and so it was difficult to get our child to sleep, but that is to be expected as it is Germany in late spring and A/C is not necessarily common. It is a short subway ride from Frankfurt City Center. The neighborhood in which the hotel is located is a bit rough around the edges, but seemed safe enough. The staff was helpful and friendly and the breakfast was very good in the morning. They do have parking just across the street for 8 euro, but there is a very narrow tunnel you have to drive through and it was difficult to get even a small car to the parking area. Definitely do not plan on using their parking if you drive a large vehicle. Overall, I would not stay there again, but it is ok if you just want a place to rest for the evening.

8/10 Good

Belinda, Australia - NSW - Sydney

Liked: Cleanliness, property conditions & facilities
Facilities: Ok but ancient lift; Value: Reasonable; Cleanliness: Ver satisfactory; Satisfactory buffet breakfast

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Pleasant little place
Yeah it was ok, some air conditioning in the rooms may be of assistance when it is warm.