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Hotel Am Zoo

3.0 star property

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Photo gallery for Hotel Am Zoo

Comfort Single Room | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Suite | Living room | 32-inch flat-screen TV with satellite channels, TV
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Alfred-Brehm-Platz 6, Frankfurt, Hessen, 60316
  • MyZeil
    ‪14 min walk‬
  • Römerberg
    ‪17 min walk‬
  • Frankfurt Christmas Market
    ‪18 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪29 min drive‬

Room options

View all photos for Double Room, Balcony

Double Room, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Double Room, Balcony

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | In-room safe, desk, laptop workspace, blackout drapes

Comfort Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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About this property

Hotel Am Zoo

3-star Frankfurt hotel, connected to a rail/subway station in Ostend
A bar/lounge, self parking, and laundry facilities are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Am Zoo offers 70 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Am Zoo features a terrace, a vending machine, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Frankfurt hotel also offers complimentary newspapers in the lobby, laundry facilities, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Am Zoo has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge

Family friendly

  • Highchair
  • Laundry facilities

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 14 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Am Zoo Frankfurt
Hotel Am Zoo
Am Zoo Frankfurt
Am Zoo
Hotel Am Zoo Hotel
Hotel Am Zoo Frankfurt
Hotel Am Zoo Hotel Frankfurt

Hotel Am Zoo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 155 reviews
Rating 8 - Good. 56 out of 155 reviews
Rating 6 - Okay. 33 out of 155 reviews
Rating 4 - Poor. 12 out of 155 reviews
Rating 2 - Terrible. 3 out of 155 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Richard, Portland

Liked: Staff & service, property conditions & facilities
Basic accommodations, small rooms. U-Bahn and tram right outside in the plaza, very convenient. Many restaurants and cafes within a couple of blocks. Rewe up the street for groceries.
Stayed 5 nights in Dec 2024

6/10 Okay

stephanie

Traveled with family
Liked: Cleanliness
Bed to hard, pillow like straw, no window closures, shower only handheld in too small area, ok for 1-2 nites but I canceled my next trip for 10 nites
Stayed 3 nights in Nov 2024

6/10 Okay

Pinhas

Business traveler
Room was to small and overpriced during my stay because of the conference in Frankfurt
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was very conveniently located as far as walking the city. Desk staff was very accommodating, as our check in was 3 pm but our flight arrived at 7:45 am, and they let us store our luggage until check-in. They even offered check in as early as 1 pm. Desk staff also offered recommendations of things to do in the period of time between arrival and check in. The hotel is not fancy, but very comfortable, safe, and provided all amenities we needed. The only negative is that I booked the hotel specifically because of having an on-site restaurant/bar, but the restaurant/bar was closed during our visit.
Stayed 1 night in Sep 2024

8/10 Good

Harm

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Ideal location to access the messefrankfurt by train. Very 80’s vibe but clean. Price rather stiff for the facilities but automechanika….
Stayed 5 nights in Sep 2024

8/10 Good

Penny

Stayed 2 nights in Aug 2024

10/10 Excellent

Emely

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people, minimalist accomodations. Easy to find (near Zoo)
Stayed 3 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The hotel is a little tired, but it is clean and staff are helpful.
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Theresa, Anchorage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before leaving this review I read a few of the negative reviews of others. Some had decent things to say and some were just rude and expecting 5 star treatment in a 3 star place. This is a no frills hotel. You get what you pay for. Nothing fancy. And that is okay!! These hotels rooms are basic not for hanging out in all day. There are lots of things to do around the hotel so go explore!! Hotel am zoo is in a very convenient location. Close to coffee shops and bakeries and a good diverse selection of restaurants. Also, Our hotel room was clean and simply put together, it feels very safe here. Also the train station is just steps away from the hotel. The staff at the front desk are very kind and courteous. They were extremely helpful to me when I was trying to figure out the train system and by a ticket to Aachen. I butchered many German words (my pronunciation is horrible) but they were very patient with me and figured out what I needed. If you are looking for just a place to stay so you can explore the city then Hotel am zoo is a great option. Definitely recommend for the traveler needing a no frills but affordable, safe, quiet and clean place. 🤗
Stayed 6 nights in Jun 2024

4/10 Poor

Findlay

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Oleg

Disliked: Staff & service, amenities, property conditions & facilities
Elevator not working, lumpy bed, hairs in shower.
Stayed 1 night in May 2024

6/10 Okay

Ravikumar

Liked: Cleanliness, staff & service
Stayed 11 nights in Apr 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel, perfect for a family wishing to visit the zoo and Frankfurt in general, Pizza Hut near by, one stop from the city centre on the U Bahn
Stayed 3 nights in Apr 2024

10/10 Excellent

Tarek

Stayed 1 night in Mar 2024

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 3 nights in Feb 2024

6/10 Okay

Pedram

Stayed 2 nights in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room perfect for a single traveler, room was clean and in good condition. Tram line passes right by that goes to the city center, very convenient.

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Highly recommend this hotel. For the price, comfort, and cleanliness, you can NOT go wrong!! It is in a great location with restaurants nearby. The main shopping area for Frankfurt is only a short 10-minute walk. The zoo is across the street.
Stayed 2 nights in Dec 2023

4/10 Poor

Duncan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The location and price were excellent. It’s hard to rate anything else as amazing, mostly because of the service. Our shower drain was plugged, and we reported it to the desk and were told someone would look at it the next day. Nothing happened. Also, the housekeeping staff regularly leave a lot of their equipment sitting on the stairs of the main stairwell in and out of the building, which is not just annoying, but also a safety hazard.
Stayed 2 nights in Sep 2023

4/10 Poor

Monia

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was located in nice area and transport was convenient, walking distance from attractions. However the bed sheets and towels were not clean, I asked them to change them. TV was not working. Cleaners were helpful.
Stayed 3 nights in Sep 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023