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Hotel Frankfurt Messe

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December 2024
January 2025

Photo gallery for Hotel Frankfurt Messe

Comfort Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Restaurant
Exterior
Exterior
Hallway

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Laundry
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Kreuznacher Str. 47, Frankfurt, HE, 60486
  • Goethe University Frankfurt Campus Bockenheim
    10 min walk
  • Pizza Express Heimservice am Main
    1 min walk
  • Frankfurt am Main West Station
    3 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    20 min drive

Room options

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Double or Twin Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Triple Room

Shower, hair dryer, towels

Exclusive Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Single Room, 1 Bedroom

Shower, hair dryer, towels

Comfort Single Room, 1 Bedroom

  • 108 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Holiday Inn - the niu, Air Frankfurt Messe, an IHG Hotel

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (272)
The price is $58
per night
$66 total
includes taxes & fees
Jan 1 - Jan 2
Holiday Inn - the niu, Air Frankfurt Messe, an IHG Hotel

About this property

Hotel Frankfurt Messe

Hotel in Innenstadt II
This smoke-free hotel features a bar/lounge, dry cleaning, and a front-desk safe. WiFi in public areas is free.
Hotel Frankfurt Messe offers 24 accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Frankfurt Messe features dry cleaning/laundry services, a front-desk safe, and an elevator. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink.

Hotel Frankfurt Messe is a smoke-free property.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between 11:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a deposit of EUR 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 11:00 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Arena Messe
Arena Messe Frankfurt
Hotel Arena Messe
Hotel Arena Messe Frankfurt
Hotel Arena
Hotel Frankfurt Messe Hotel
Hotel Arena Messe Frankfurt
Hotel Frankfurt Messe Frankfurt
Hotel Frankfurt Messe Hotel Frankfurt

Hotel Frankfurt Messe Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 34 out of 171 reviews" "
Rating 8 - Good. 59 out of 171 reviews" "
Rating 6 - Okay. 44 out of 171 reviews" "
Rating 4 - Poor. 20 out of 171 reviews" "
Rating 2 - Terrible. 14 out of 171 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kanachi

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Jul 2024

2/10 Terrible

Graham

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID at all costs. Hotel version of 'catfishing'
I booked 3 nights the morn of my arrival (last minute booking). When I got to the hotel I was less than impressed by what lay in front of me. However, I still checked in. I made my way to a small, dated, musky room with black mould, water damage and a smell which would test the resolve of a seasoned silage farmer. There were hairs & stains on the bed. Similarly on the curtains. The noise from the railway lines out front was grating on my ears. It was the sort of room that I was half expecting Spiderman to come through the window and a landlord to bang loudly on the door demanding my overdue rent. I was less than impressed by the situation I found myself in. I quickly went online to see what other accom was available. I knew I couldn't stay here and returned to reception. I explained my situation, especially considering the black mould. I was offered another room - but there was no way I could stay in this hotel. I asked for a refund and was refused. I even offered to accept a refund for only 2 out of the 3 nights. I was told to take it up with @hotels.com. They have also refused to provide a refund as this decision lies with the hotel manager. This hotel wasn't cheap, as they were clearly capitalising on a large conference in town - so it was almost 4 times the normal rate - which they are entitled to do. However, it is of such a poor standard. Awaiting response from Hotel. My advice AVOID AVOID AVOID. hotels.com should remove from site
One of my pictures of water damage and mould
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Leon

Liked: Staff & service
Close to Frankfurt West station
Stayed 1 night in May 2024

2/10 Terrible

Samantha

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
Disgrace of a hotel. Shouldn’t even be advertised
Stayed 1 night in Apr 2024

2/10 Terrible

Loredana

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2024

6/10 Okay

Glenda

Very small room
Stayed 1 night in Nov 2023

10/10 Excellent

Gabrielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, small rooms but clean and quiet. I will definitely come back
Stayed 1 night in Nov 2023

4/10 Poor

Maria reina Mae

Disliked: Cleanliness, amenities, property conditions & facilities
Well , i know that its just cheap compared to other hotel but 1 thing you need to consider is to clean the room properly.we complain about it that it 's dirtt underneath the bed , bottle of water is under the bed.the smell is so crazy ..smeels of cigarrettes
Stayed 3 nights in Sep 2023

10/10 Excellent

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

6/10 Okay

Mark

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room but close to Messe Halls
Smallest room I've ever stayed in. "Desk" is 1ft by 2ft in size only and tight up against the bed, so not very usable. Only 1 coat hanger. 15min walk from Messe halls however and room was quiet. No food. Area seems safe. Clean and tidy though somewhat outdated decor. Bedding changed daily. Front door key lets you come and go as you please. Photo is taken from the door.
Stayed 3 nights in Nov 2022

10/10 Excellent

Tilman

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles in Ordnung. Das Bad war klein aber sauber. Frische Handtücher, Duschgel und Fön war alles da. Das Bett angenehm hart. Danke
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and kind. Location of the place was good because I was able to go to town and return without any stress
Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveler

A decent hotel next to a Metro station.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Robert

Close to rail stop but can hear them all night.
Stayed 3 nights in Jan 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very friendly. But we weren’t happy to be told we each had to pay 2euros each because we were not there on business
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Paula, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Great for Messe Exhibition Center
When you pay a cheap price for a 3 star hotel you wonder if you have done the right thing - My self and my colleagues can not recommend this hotel enough for the price you pay. If is walking distance from the station, the double glazing means you can not hear the trains, it was really clean and the staff were very accommodating. Beds were comfortable and rooms were clean. The shower was hot and was fairly powerful. Breakfast was a buffet of hot and cold which all tasted good. We would definitely be staying hear again
Stayed 2 nights in Jan 2018

2/10 Terrible

Sharon

Disliked: Staff & service, property conditions & facilities, room comfort
Could not take pics bath room so small BR 8x10
No free parking as advertised, no air conditioning, no restaurant to eat the tiniest room ever no counter space no chair or table with work/write on privacy none people could look right in our window making impossible to open windows or curtain directly across from train & computer trains it was the WORST!!!!!!
Stayed 5 nights in Aug 2017

2/10 Terrible

Diana

Liked: Cleanliness
Disliked: Staff & service, room comfort
No service, no air, nothing!!
There was no one in the hotel but us, so we couldn't get breakfast or help with anything!!! The keys were left in an outside mailbox that we had to call a number to get into the box, but our phones wouldn't work in there Country. We stood outside for over an hour asking people on the street if they would call for us. Not many Spose English so it was a very long and hot wait!! No air conditioning very hot!! Never seen anyone that worked there until the day we checked out!!
Stayed 2 nights in Jun 2017

6/10 Okay

Maya

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Location good for relaxing
Not bad experience but didnt fit my expectations

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the Ritz....
worst, sleep, ever.