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Fenix West

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fenix West

3 Bedroom Premier Suite (Triple Key) | Living area | TV, Netflix, streaming services
Exterior
3 Bedroom Penthouse Suite | Terrace/patio
Exterior
Equipment storage

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Kitanominecho, Furano, Hokkaido, 076-0034
  • Furano Ski Resort
    1 min walk
  • Asahigaoka Sogotoshi Park
    13 min walk
  • Furano Shrine
    4 min drive
  • Asahikawa (AKJ)
    65 min drive

Room options

View all photos for 1 Bedroom Premier Suite

Desk, blackout drapes, soundproofing, iron/ironing board

1 Bedroom Premier Suite

  • 495 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Hotel Room

Superior Hotel Room | Desk, blackout drapes, soundproofing, iron/ironing board

Superior Hotel Room

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for 3 Bedroom Penthouse Residence

Desk, blackout drapes, soundproofing, iron/ironing board

3 Bedroom Penthouse Residence

  • 1076 sq ft
  • Sleeps 7
  • 6 Twin Beds OR 3 Double Beds

View all photos for 3 Bedroom Penthouse Suite

Desk, blackout drapes, soundproofing, iron/ironing board

3 Bedroom Penthouse Suite

  • 689 sq ft
  • Sleeps 7
  • 6 Twin Beds OR 3 Double Beds

View all photos for 2 Bedroom Premier Suite (Dual Key)

Desk, blackout drapes, soundproofing, iron/ironing board

2 Bedroom Premier Suite (Dual Key)

  • 635 sq ft
  • Sleeps 5
  • 4 Twin Beds OR 2 Double Beds

View all photos for 1 Bedroom Suite

1 Bedroom Suite | Desk, blackout drapes, soundproofing, iron/ironing board

1 Bedroom Suite

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Large Twin Bed

View all photos for 3 Bedroom Premier Suite (Triple Key)

Espresso maker, highchair

3 Bedroom Premier Suite (Triple Key)

  • 1076 sq ft
  • Sleeps 7
  • 6 Twin Beds OR 3 Double Beds

Similar properties

Property amenity

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Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (377)
The price is $238
per night
$262 total
includes taxes & fees
Dec 12 - Dec 13
Winery Hotel & Condominium HITOHANA

About this property

Fenix West

3.5-star Furano hotel steps from Furano Ski Resort
With direct access to the slopes, Fenix West offers amenities like ski storage, complimentary wireless internet access, and free self parking. Housekeeping is available once per stay.
Fenix West offers 44 air-conditioned accommodations with espresso makers and slippers. Televisions come with cable channels and Netflix.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Furano hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers ski-in/ski-out access, ski storage, and concierge services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Fenix West is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Ronin Coffee - This café serves breakfast and lunch.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 2 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: JPY 2,500 per person
  • A coffee shop/cafe

Restaurants on site

  • Ronin Coffee

Things to do

  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (once per stay)

Outdoors

  • In the mountains

Accessibility

  • Elevator

More

  • 7 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Netflix
  • Streaming services
  • TV with cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for JPY 7000.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately JPY 2500 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: JPY 7000 per night
  • Crib (infant bed) fee: JPY 7000.0 per day
  • Laundry fee: JPY 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Fenix West Hotel
Fenix West Furano
Fenix West Hotel Furano

Fenix West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 48 reviews" "
Rating 8 - Good. 11 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great stay at Fenix West. Room was spacious, very clean and well-maintained.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked a room with 3 bedrooms. Fully furnished.
Stayed 3 nights in Jul 2024

10/10 Excellent

Low

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room
We booked a 3 room suite. Thot it was al3 bedroom in one unit but it turn out to be 3 separate rooms connected with a common main door. Love this hotel thought it is not near amenities. Quite & comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

seung hwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property.
Stayed 1 night in Jun 2024

10/10 Excellent

Chee Keong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous 3 nights stay. The apartment is very spacious and the staff are very friendly. We had breakfast at Ronin cafe (level 1 of the property) The breakfast sets were well thought of. We totally enjoyed the place.
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Fenix West!
Nisade is the first of the high-end Niseko developers to put a quality project on the ground. It is beautiful, with industrial design softened by a lot of contrasting woodwork. The design is classically modern understated. The staff was ultra friendly, from manager Yuko to the front desk, to all of the drivers, who recognized the guests by name after a few days. Walking the short 100 yards from the Kitanomine gondola felt like going home each day. I would highly recommend Fenix West. I chose it over the larger Fenix and feel like it was the perfect choice. I will definitely stay at Fenix West again and hope to see the same friendly and helpful staff again. My friends who stayed at a large hotel were envious of the concierge level service provided by Fenix West.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our snowboard trip, super close to the hill.
Stayed 4 nights in Jan 2024

8/10 Good

Jacob, Tumon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up.
Stayed 6 nights in Jan 2024

10/10 Excellent

Teng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice view.
Stayed 3 nights in Dec 2023

10/10 Excellent

Gail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yuko made our stay extra special. She took us to the fabulous soba restaurant next door. We came for the Hokkai Heso Matsuri festival held annually for two days. She arranged for the hotel driver to take us into town, and walked us where to find a taxi to return later that night. She even called our room to check if we returned safely. She went out her way to make our stay in Furano super memorable.
Stayed 1 night in Jul 2023

10/10 Excellent

CHUNG JEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店環境
附近有提供兩個飯店停車場，環境乾淨舒服，2樓的房間還有一個陽台；如果事前有回信，無法在6PM前抵達，當天也會發mail提供自助報到手續，讓人入住。
Stayed 2 nights in Aug 2024

8/10 Good

Misae

Liked: Cleanliness, staff & service
駐車場が分かりにくかったです。 タオルの交換を言わないとしてくれないのが少し不便でした。
Stayed 2 nights in Aug 2024

8/10 Good

Ching Lai Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

BINGYI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

TIK YAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一般
雖然酒店新淨及房間整潔，惟服務台的營業時間是上午9時至下午6時，營業以外時間要自行處理入住及退房，覺得不便，而且車位不足，晚上要在昏暗環境下尋找車位。此外，房間包早餐，店方亦沒有指示到哪間餐進食，要自行摸索。現時很多酒店都借環保之名而不會每日清潔房間，這間酒店亦是，入住兩晚，連浴巾等都沒有補給。
Stayed 2 nights in Aug 2024

10/10 Excellent

Fang Yu

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
很棒
整體非常讚！ 唯一要注意的是櫃檯人員服務時間，超過時間以後無法進大門比較麻煩
Stayed 2 nights in Jul 2024

8/10 Good

Kazuyuki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本にいながら外国の施設に泊まっているような感覚で、加えて外国人の利用も多く北海道の観光状況の変化を実感できる。
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

rico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
母と息子と3人で宿泊させてもらいました。 素敵なホテルで、もう一泊したいホテルでした。 外国の方もスタッフに居ましたが、 日本語が通じなくてもニコニコ対応してくれて好印象でした。 唯一、日本のスタッフの方におすすめのレストランをあとでお電話しますとの事でしたが来なかったので、⭐︎4です。自分で探して食べました。 朝ごはんもとても美味しかったです。 また富良野に行く際は利用します。
Stayed 1 night in Jul 2024