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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
View from room
Seasonal outdoor pool

Reviews

6.4 out of 10

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly

Explore the area

Map
Gatlinburg, TN
  • Ober Gatlinburg Aerial Tramway
    2 min walk
  • Gatlinburg Convention Center
    4 min walk
  • Traffic Light #10
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    70 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Jetted Tub

  • 400 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Desk, blackout drapes, iron/ironing board, free WiFi

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • 400 sq ft
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites

Pool
Breakfast included
Pet friendly
Parking included
3.8 out of 5, Good, (1008)
The price is $300
per night
$338 total
includes taxes & fees
Dec 6 - Dec 7
Quality Inn & Suites

About this property

Quality Inn Creekside - Downtown Gatlinburg

Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center
This smoke-free hotel features coffee/tea in a common area, 24-hour room service, and a seasonal outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, conference space, and laundry facilities.
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with coffee/tea makers and complimentary weekday newspapers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

A complimentary breakfast is offered. Wireless Internet access is complimentary. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and a vending machine. Parking is available onsite for a surcharge.

Quality Inn Creekside - Downtown Gatlinburg is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Handrails in stairways (48 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 15.99 per accommodation, per night
The resort fee includes:
  • Housekeeping
  • Laundry facilities
  • Parking

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 10 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 206 out of 1008 reviews" "
Rating 8 - Good. 246 out of 1008 reviews" "
Rating 6 - Okay. 186 out of 1008 reviews" "
Rating 4 - Poor. 185 out of 1008 reviews" "
Rating 2 - Terrible. 185 out of 1008 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Glen

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It was run down. I think it was because of flow of vacationers. The entire property needs a face lift.
Stayed 4 nights in Aug 2024

8/10 Good

Karen L.

Traveled with partner
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Josh

Stayed 2 nights in Aug 2024

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The place and service were excellent. Thank you
Stayed 2 nights in Aug 2024

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms were old and musty smelling. Only 1 elevator worked. The whole property needs a remodel
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The other gentleman was very nice and accommodating and listened to our concerns. He moved us to a much better more convenient room. The first room we were assigned was so filthy and inconvenient. The room we were moved to was much better.
Stayed 2 nights in Aug 2024

6/10 Okay

rickie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good location on the creek off the main road. Room was nice but carpet needed cleaning. Our sinks had no aerators on the water faucets so water splashing out of sink if you turned on to high
Stayed 4 nights in Aug 2024

2/10 Terrible

Dustin

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MS.
Great stay! Best bathroom/shower ever had! Enjoyed seeing bears almost every day!
Stayed 5 nights in Aug 2024

4/10 Poor

mary

Traveled with family
Very dirty hotel!
We have stayed here for over 30 years. We know the hotel is old, but old can be clean. We stayed in the upper building and the lobby was as dirty and then dirtier for our 3 night stay. Cleaning people don’t even have a vacuum with them. ALL windows are absolutely filthy. To sit by a window for the free breakfast was nauseating! The glass was sooo dirty. All lobby windows in both buildings were the same. Old CAN be clean. You need to get busy!! The towel rack was falling off the wall in the bathroom & the shower rod was on its’ 4th installation with no repair done to the prior 3! The adjoining room had obviously had a ceiling repair. The drywall was patched by someone who used their feet to apply it and it was never repainted. These owners need to pay some attention to this property!!!
Stayed 2 nights in Aug 2024

8/10 Good

Trisha

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Stephen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived to a moldy musty smell of a room. Turned in key and went to the Hilton Garden Inn. Parents also did same thing. Terrible, terrible, terrible. Would never book or recommend to anyone.
Stayed 4 nights in Aug 2024

8/10 Good

Hailey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfy room close to downtown, and got to see bears during our stay. Staff and atmosphere was friendly.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kimberly

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The desk Staff was absolutely amazing. Very sweet we’re happy to give suggestions on the area. The property itself was the problem. The are sounding the property is dirty. The rooms had broken items such as the toilet! No one cleaned our rooms and believe it’s because we did not leave a tip in the envelope that was left out for a tip. I would not go back.
Stayed 2 nights in Jul 2024

6/10 Okay

Kristina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was dated, but still very nice. Great location, downtown walking distance to most of the desirable eateries and stores.
Stayed 2 nights in Aug 2024

6/10 Okay

Debora

Traveled with family
Liked: Cleanliness, staff & service
Beware
Beware! Booked a balcony room but, because i had a dog had to be 1st floor(i saw 5 different dogs on 2nd floor). Shower took forever to get lukewarm. Do not let them put you in room 101, bears use thar as a walk through most of night, then during the days you hear buggies up and down the corridor.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
The room needed work. The towel rack was coming out of the wall. The bathroom for sure could have been cleaner.
Stayed 3 nights in Aug 2024

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was unsanitary and was so humid the walls and floor were wet.
Stayed 2 nights in Aug 2024

6/10 Okay

Mohammad

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean at all. Bathroom door is not closing at all and celling paint is coming out. One bed was blanket and the other one is nothing . I called the reception and they told me they don't have any more. They charged for parking too.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Yanitza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love it
Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We had a nice time. Enjoyed watching the bears.we was poolside and a nice nature area behind our room
Stayed 4 nights in Jul 2024

6/10 Okay

Barry

Just dirty outside ! Entryways dirty
Stayed 3 nights in Jul 2024

6/10 Okay

Barry

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Seen live bears. Outside was dirty ! Entryway dirty
Stayed 4 nights in Jul 2024