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River Edge Inn

2.0 star property

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Photo gallery for River Edge Inn

Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Private kitchen | Fridge, microwave, coffee/tea maker
Balcony view
Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony) | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds
Reception
Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Living room | 32-inch TV with cable channels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
665 River Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • SkyPark
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪12 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony) | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Room, 2 Queen Beds, Fireplace (Private Balcony)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Private Balcony)

Standard Room, 2 Queen Beds (Private Balcony) | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds (Private Balcony)

  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony) | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Deluxe Room, 1 King Bed with Sofa bed, Fireplace (Private Balcony)

  • 204 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

Family Suite, 2 Bedrooms, Kitchen (Private Balcony) | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Family Suite, 2 Bedrooms, Kitchen (Private Balcony)

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony)

Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony) | Premium bedding, blackout drapes, iron/ironing board, cribs/infant beds

Honeymoon Room, 1 King Bed, Jetted Tub (Private Balcony)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

River Edge Inn

Hotel in Downtown Gatlinburg
An outdoor pool, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool, and concierge services are onsite. Weekly housekeeping is available.
River Edge Inn offers 43 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site.
River Edge Inn features an outdoor pool and a children's pool. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This Gatlinburg hotel also offers a terrace, a vending machine, and ski storage. Limited complimentary onsite parking is available on a first-come, first-served basis.

River Edge Inn is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 1:00 AM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay (for guests under 21 years old)
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: USD 25; may vary based on unit size
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lodge Gatlinburg
River Edge Gatlinburg
River Edge Lodge
River Edge Lodge Gatlinburg
River Edge Motor
River Edge Motor Gatlinburg
River Edge Motor Lodge
River Edge Motor Lodge Gatlinburg
River Lodge Gatlinburg
River Edge Motor Hotel Gatlinburg
River Edge Inn Gatlinburg
River Edge Gatlinburg
Hotel River Edge Inn Gatlinburg
Gatlinburg River Edge Inn Hotel
Hotel River Edge Inn
River Edge Motor Lodge Gatlinburg
River Edge
River Edge Inn Hotel
River Edge Inn Gatlinburg
River Edge Inn Hotel Gatlinburg

River Edge Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1007 reviews
Rating 8 - Good. 295 out of 1007 reviews
Rating 6 - Okay. 108 out of 1007 reviews
Rating 4 - Poor. 50 out of 1007 reviews
Rating 2 - Terrible. 27 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Paid for an upgrade to have a fireplace, which didn't work
Stayed 1 night in Dec 2024

8/10 Good

Chadwick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice clean hotel and good location.
Stayed 3 nights in Dec 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is horrible. We realize it's an older hotel, but it was filthy. Our room didn't look like it had been vacuumed or the floors mopped. The rug under the bed was horribly filthy. So glad my husband and I took our slippers!! The nicest thing about the entire room was the shower itself and having a fireplace was nice. The bed was fairly decent but I found big one, but 2 rather large spiders crawling up my side of the bedding.... needless to say, I didn't sleep well after that. We won't be staying there again. The only real plus is the proximity to everything and anything you'd want to do in Gatlinburg
Stayed 3 nights in Dec 2024

2/10 Terrible

Donna

Stayed 3 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super place
A beautiful little place that made you feel like you were in a resort!!! Coming back!!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jocelyn

Stayed 1 night in Dec 2024

4/10 Poor

Kara

Traveled with partner, Traveled with family
Disliked: Property conditions & facilities
We booked the property based on all of the 5 star reviews and I'd say we were disappointed in our stay. The property is an older property that has been renovated to some degree but still has areas that need to be addressed in order to receive 5 stars IMO. The doors to the rooms open from the outdoors. I mention this as I know some have security concerns when staying in places like this. The bathtub in our room ran constantly - so much that orange rust has formed around the tub drain. The toilet also ran and we had to fill the tank with water daily for it to flush. The rug in the room needed a good steam clean and the microwave and mini fridge were mismatched colors. The room is dark even with lamps on and curtains back. The walls are super thin - so much that I heard the people in the room next door zip their luggage and full conversations/disagreements. The door to the balcony locks with an old school push button lock doorknob, which didn't feel all that safe. And, the people staying 3 doors down called the police on Saturday night when they thought someone was breaking into their room, but the hotel says it might have been a bear. Maybe this is 5 star worthy for some, but for us, it was a far cry. The location is its saving grace, and the staff seemed nice, but I thought a truthful review with better perspective was needed for those considering the stay here so people could make the best decision when booking. Not on par for where we typically stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
door between balconies is a bedroom door that locks (but mine did not). at 3:00 am mine was forced open by a bear or the wind or neighbor nobodies knows. this was the exclamation i got. One thing I do know is I won’t be back. Management was rude and just kept taking when i was trying to tell her what happened. I had to follow up to see what happened with no still resolution. stay somewhere else or be sure ask for a room that locks on ur balcony or you may get a surprise at 3am
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property was older property, it has been remodeled. We stayed in one of the King rooms with fireplace. It was cozy and quaint. Staff was helpful and friendly. We will be back.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We liked how convenient it was to downtown. We did not love the condition of the room. It gave the feeling of dorm room. There were no headboards, desk chair and guest chair had seen better days. I didn’t love the situation with the door to the patio, didn’t feel super safe.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacey

This motel is tucked away from all the traffic, but easy to walk to everything in downtown Gatlinburg. The rooms were renovated sometime and so cute, spacious, and clean. There was nothing I didn’t like. I will definitely go back in the future!
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Great location, would stay again
Very nice location. Relatively clean room, it wasn’t spotless but was mostly clean. Very cozy. The faucet in the bathtub wouldn’t stop dripping, but that’s not a big deal. Otherwise, the only issue was running out of toilet paper because there was no extra roll and the one provided was half used. However, restocking of towels and toiletries was available. Would definitely stay again
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Just okay
Stayed 3 nights in Dec 2024

8/10 Good

Jerri

Traveled with family
Liked: Staff & service
Easy checkin. Room needed vacuuming,couple of water stains in bathroom,but overall was what we expected. Bed big and comfy,fireplace worked fine which was good because it was cold.
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the River Edge Inn, Would definitely consider this property again on our next Gatlinburg stay. River Edge Inn is a great mix of older/classic Gatlinburg hotel but rooms are very well updated. Experience is based on a visit Sunday - Thursday in early December. Pros - Off the main Parkway so it’s quiet but still close enough for easy walkable access to anything in Gatlinburg. - Rooms are nice, updated and very well maintained despite being an older property. - Easy on-site parking. - I like the way they do housekeeping. Hang cards are provided where you check off what items you need and what time you want items to be delivered (or can pick up in the office). Items to note (can’t consider them cons) - Breakfast is grab and go muffins, cereal, juice/milk, etc. They are very open on this so wasn’t a surprise. If you want a hot breakfast, we got to enjoy Crockett’s and Flapjacks (twice) for breakfast, highly recommend both. - Office isn’t staffed 24/7 so they have processes and procedures if you need to check in off hours or need to contact the property in an emergency. We checked in during normal business and there was no need for any emergency contact so can’t speak to that, but they do send out a message if you expect to check in outside of normal business hours.
Stayed 4 nights in Dec 2024

6/10 Okay

Gillian

Liked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything on park side of Gatlinburg
Room was clean and close to strip block from Peddler, Crockets etc on upper end
Stayed 3 nights in Nov 2024

10/10 Excellent

Keri, ft. white

Traveled with partner, Traveled with pets
Liked: Amenities
Room was clean and recently updated. The fireplace in front of the bed was so nice. Would definitely recommend.
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Thanksgiving getaway
Lots of space in an excellent location close to the river. Comfortable beds and clean linens. We had a small dog and this was a good option for that situation. Somewhat dated fixtures. Fridge was a bonus but the Keurig did not work correctly. You have to order your replacement towels and other items for either delivery within a certain time or for pick up at the front desk. Not exactly convenient.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving in the heart of Gatlinburg
The room was great. Very Clean and comfortable. The staff was always friendly and helpful. The view of the skybridge and mountain side was perfect from our balcony. The location was perfect and with an entrance off River Road much easier to get in and out of Gatlinburg when traffic was heavy. We will certainly stay again. My only complaints are that the bed was very noisy anytime you moved and you couldnt shower without water getting everywhere, but those are minor and easily fixable, put a shower curtain in the shower and maybe a rug under the bed. Possibly set up the smart tvs with netflix and hulu or prime so guests can easily login. All in all it was a great trip and a wonderful stay.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It was rather expensive for the room. It had a squeaky bed and no bolt lock. It had a different picture on the hotels.com website. I would have never paid that much for that room other wise. The lady at the front desk was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to strip. Probably would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mari

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024