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The Ramsey Hotel & Convention Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ramsey Hotel & Convention Center

Indoor pool
Interior entrance
Exterior
Point of interest
King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Gym
    Gym
  • Hot Tub
    Hot Tub

Explore the area

Map
3230 Parkway, Pigeon Forge, TN, 37868
  • Old Mill
    8 min walk
  • Patriot Park
    9 min walk
  • Pigeon Forge Factory Outlet Mall
    13 min walk
  • Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
    13 min drive

Room options

View all photos for Deluxe King with Sleeper Sofa

Deluxe King with Sleeper Sofa | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Deluxe King with Sleeper Sofa

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for King Bed Mini-Suite with Jacuzzi & Fireplace

King Bed Mini-Suite with Jacuzzi & Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

King Bed Mini-Suite with Jacuzzi & Fireplace

  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Two Bedroom Family Suite

  • Sleeps 8
  • 1 King Bed, 2 Queen Sofa Beds, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King with Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Superior King with Sleeper Sofa

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Choice Queen with Wet Bar & Sleeper Sofa

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Choice Queen with Wet Bar & Sleeper Sofa

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Queen Accessible with Grab Bar Bathtub

Queen Accessible with Grab Bar Bathtub | Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Queen Accessible with Grab Bar Bathtub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Grand Smokies Resort Lodge

Pool
Kids pool
Waterslide
Parking included
4.1 out of 5, Very Good, (390)
The price is $150
per night
$168 total
includes taxes & fees
Dec 7 - Dec 8
Grand Smokies Resort Lodge

About this property

The Ramsey Hotel & Convention Center

Pigeon Forge hotel connected to the convention center in Downtown Pigeon Forge
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a conference center, a coffee shop/cafe, and a spa tub are onsite. Housekeeping is available on request.
The Ramsey Hotel & Convention Center offers 206 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Ramsey Hotel & Convention Center provides a spa tub and a 24-hour fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 18801 square feet (1747 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in February 2024.

The Ramsey Hotel & Convention Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (18,801 square feet of space)

Outdoors

  • Firepit
  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests with vehicles towing a trailer must contact the property in advance. Parking for vehicles with trailers is limited to 1 space per room, and trailers cannot exceed 24 feet (7.3 meters) in length. There is a fee of USD 75 (tax not included) for trailer parking. Due to any extenuating circumstances at the time of your stay, trailer parking may be subject to availability.

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per pet, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility, and spa tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel PIGEON FORGE
Ramsey Hotel Pigeon Forge
PIGEON FORGE Holiday Inn
Holiday Inn Pigeon Forge Hotel Pigeon Forge
Holiday Inn Pigeon Forge Hotel
Ramsey Pigeon Forge
Ramsey Hotel Sevierville
Ramsey Sevierville
Ramsey Hotel
Holiday Inn Pigeon Forge
The Ramsey
The Ramsey & Convention Center
The Ramsey Hotel & Convention Center Hotel
The Ramsey Hotel & Convention Center Pigeon Forge
The Ramsey Hotel & Convention Center Hotel Pigeon Forge

The Ramsey Hotel & Convention Center Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 562 out of 1028 reviews" "
Rating 8 - Good. 230 out of 1028 reviews" "
Rating 6 - Okay. 123 out of 1028 reviews" "
Rating 4 - Poor. 61 out of 1028 reviews" "
Rating 2 - Terrible. 52 out of 1028 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacquelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The hotel was clean and quiet. And all staff we encountered were super friendly. The beds were comfy. Breakfast was delicious. We will definitely stay here again when we get the chance.
Stayed 1 night in Aug 2024

10/10 Excellent

taneaka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean hotel. I loved they had indoor pool with family movie night
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sarita k.

Traveled with partner
Loved the fire pit at the end of a relaxing night. The breakfast was wonderful. Will be coming back!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer R

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to wverything, beds for comfortable and rooms were clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying at the Ramsey and will recommend the hotel to family and friends. I traveled alone with my senior dog that has arthritis. The staff were so welcoming and helpful to us and helped us get a room on the first floor for several nights. The property is clean and the rooms are excellent! Breakfast is great and I love the orange/apple juice machines. I can't say enough good things about Ramsey! You won't regret booking here!
Stayed 1 night in Aug 2024

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Checkin/ check out was quick and easy with their friendly staff. Rooms are clean, spacious, and no carpet which makes a huge difference for smells and allergies. Beds and pillows were comfortable. Hotels offers a 24hr pool and hot tub. Did not use it but there is that option. Breakfast was included each morning but did not use. Bathroom did have some mold on the upper part of the wall. Overall it was a good stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Doug R Golden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jason S

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, room comfort
Pool cold . In august., hot tub broken
Stayed 1 night in Aug 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 4 nights in Aug 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there multiple times. Always clean and reliable.
Stayed 1 night in Jun 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
The staff was truly awesome.Mrs Judy at breakfast has my 1yrd old saying "have a good day". We were there 4 days anything we needed towels, quick clean etc, was taken care of. Would definitely book again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Glendora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Ramsey. The staff was very nice and welcoming. Breakfast was good and we enjoyed the hostess that worked on Sunday for breakfast was amazing. I just wanted to adopt her as my grandma. She had so much energy. The hotel lobby is very nice as well as the pool area. Our room was clean and the bed was comfy. My only issue that we had was that housekeeping never came to clean our room. Other than that I would definitely stay again. This hotel is centered around everything on the strip.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. We especially loved the buffet breakfast and Judy was so friendly every morning. The only thing that I would change - the pool was so cold! I couldn't stay in for long, felt like I was freezing!
Stayed 5 nights in Aug 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked that the pool was open 24 hours!
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was was very nice and helpful. There was construction on the rear with some parking being used but that only means improvements. Overall no complaints. We will continue to stay. They have anything you could ask for.
Stayed 3 nights in Jul 2024

10/10 Excellent

Tim

Stayed 1 night in Aug 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

William

Traveled with family
Very run down property. I had a problem with my reservation and was forced to pay an extra day.
Stayed 1 night in Aug 2024

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish for better food, so I don’t need to skip breakfast. Staff were professional, place clean, sometimes you’ll smell the dog smell which that wasn’t very pleasant but overall I enjoyed the pool ,hot tub and bed was comfortable.
Stayed 5 nights in Aug 2024

10/10 Excellent

Reid

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, nice pool, 2 room suite availability all were great!
Stayed 3 nights in Aug 2024