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Atrium Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Atrium Resort

Flat-screen TV
Beach/ocean view
2 Bedroom Spa Waterfront Deluxe | Terrace/patio
2 Bedroom Superior Waterfront | Living area | Flat-screen TV
2 outdoor pools, sun loungers

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Gym
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
510 Marine Parade, Biggera Waters, QLD, 4216
  • Harbour Town
    4 min drive
  • Seafood Direct
    8 min walk
  • Helensvale Station
    12 min drive
  • Southport, QLD (SHQ-Gold Coast Heliport)
    13 min drive

Room options

View all photos for 2 Bedroom Spa Waterfront Deluxe

2 Bedroom Spa Waterfront Deluxe | Terrace/patio

2 Bedroom Spa Waterfront Deluxe

  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Deluxe

2 Bedroom Spa Deluxe | Terrace/patio

2 Bedroom Spa Deluxe

  • 854 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Superior Waterfront

2 Bedroom Superior Waterfront | Iron/ironing board, free WiFi, bed sheets

2 Bedroom Superior Waterfront

  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Apartment 4 star

2 Bedroom Spa Apartment 4 star | Living area | Flat-screen TV

2 Bedroom Spa Apartment 4 star

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Waterfacing Spa

2 Bedroom Waterfacing Spa | Living area | Flat-screen TV

2 Bedroom Waterfacing Spa

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment Waterfront (no Spa)

View from room

2 Bedroom Apartment Waterfront (no Spa)

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom No Spa

2 Bedroom No Spa | Bathroom | Shower, towels

2 Bedroom No Spa

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Standard Apartment, 1 Bedroom

Iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 854 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 Bedroom Spa Waterfront 4 Star

Iron/ironing board, free WiFi, bed sheets

1 Bedroom Spa Waterfront 4 Star

  • 854 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Two Bedroom With SPA

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Spa Standard Spa Apartment

Iron/ironing board, free WiFi, bed sheets

2 Bedroom Spa Standard Spa Apartment

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Water View (no spa) Apartment

Iron/ironing board, free WiFi, bed sheets

2 Bedroom Water View (no spa) Apartment

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

2 Bedroom Superior Waterfront

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Water View Spa Apartment

Iron/ironing board, free WiFi, bed sheets

1 Bedroom Water View Spa Apartment

  • Sleeps 3
  • 1 Queen Bed

Two-Bedroom Apartment With Sea View

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

Deluxe Two-Bedroom Apartment With Sea View

  • Sleeps 5
  • 2 Twin Beds and 1 Queen Bed

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About this property

Atrium Resort

4-star hotel in Biggera Waters
Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center. Housekeeping is not available.
Atrium Resort offers 30 accommodations with washers/dryers and irons/ironing boards. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include showers.

This Gold Coast hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels.

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Atrium Resort features 2 outdoor swimming pools, an outdoor tennis court, a spa tub, and a sauna. This beach hotel also offers a fitness center, a library, and a terrace. Onsite self parking is complimentary.

Atrium Resort is a smoke-free property.

Atrium Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 60 minutes per day

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library
  • Outdoor tennis court
  • Sauna
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8:00 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas is limited to 60 minutes per day
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Atrium Biggera Waters
Atrium Resort Biggera Waters
Atrium Resort Hotel
Atrium Resort Biggera Waters
Atrium Resort Hotel Biggera Waters

Atrium Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 417 out of 1000 reviews" "
Rating 8 - Good. 373 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 46 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holiday .
It was a great resort it has everything you needed pools tennis court games room gym and a great little coffee shop at front of it and across the road from the water and parks .
Stayed 4 nights in Sep 2024

8/10 Good

Alan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable and had fresh sheets etc. but that was the main saving grace. The general cleanliness was quite poor. There was a stick vacuum provided but the battery was flat and we couldn't find a charger. -we are 76 years old so we weren't capable of using the dustpan and brush on the floor. There were 5 coffee and 5 tea sachets provided for a 5 day / 4 night stay. Tuff luck if you both like tea of coffee. We did ask for more but they never came! There were clothes left by a previous occupier in a draw and a cardboard tube (from wrapping paper?) - clearly unseen by the cleaners! We can only assume that "if it breaks, get rid of it". Curtain tracks in the bedroom, roller blinds in the bathrooms - all missing with clear signs on the original fixing hole remaining. A door on the upper kitchen cupboards clearly broken. The cleaner needs to look at the skirting behind the front door (absolutely filthy) and under the beds of the 2nd bedroom (empty bottles left by previous occupiers). Maybe go mad and return the dining table chairs and the outdoor setting chair to their rightful place? We did't use much of the pots and pans etc. in the kitchen - what we did use we washed BEFORE and AFTER use! An information folder would also be handy on how to operate the appliances etc. in the apartment.
Stayed 4 nights in Sep 2024

6/10 Okay

Richard

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Great spot just a shame about the cleaning looked to have been rushed and the bathrooms still had previous occupants hair all over the floor. Unsafe queen bed that rolled away from under you whenever you sat on it.
Stayed 4 nights in Sep 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

Sophia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room 5C was dirty, as we opened the door it smelt like dust. The washing machine had mould and dirt around the opening, the cushions on the couch and beds had stains on them, the cutlery was dirty. We left the balcony door open for a few hours while we did our usual shop for our stay on top of buying some cleaning products to wipe, clean the place down and wash the dishes/ cutlery that we would use. The washing machine we did not use at all which was disappointing.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

James

Liked: Staff & service
Stayed in 3F ,good position and views. Unit needs a spruce up,small bedroom fan noisy and coming adrift from the light.Vacuum cleaner smelt of mould when operated and .arm fitting loose. Beds need to be moved and vacuumed underneath
Stayed 7 nights in Jul 2024

10/10 Excellent

Mick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, awesome location. The only issue was the carpark location. The allocated spot was as far as possible from the the room.
Stayed 5 nights in May 2024

10/10 Excellent

Penina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the roof top pool and spa.
Stayed 3 nights in Apr 2024

8/10 Good

Robyn

Stayed 3 nights in Apr 2024

6/10 Okay

Roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but not happy with the insects coming in due to no screen protectors. Also while we were there we killed 3 big cockroaches.
Stayed 4 nights in Mar 2024

8/10 Good

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooftop pool and BBQ. Convenient location. Apartment was comfortable although getting a little worn in places. great view from the balcony.
Stayed 5 nights in Apr 2024

6/10 Okay

Lloyd

Disliked: Cleanliness
Stayed 5 nights in Apr 2024

6/10 Okay

Danielle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The facilities such as the pools and spas and sauna were fantastic. The location is awesome. However the apartment not so great. Uneven floor boards that stuck up and are hazardous in some spots. The oven was filthy so that made cooking dinner for our family impossible. The closets had so much random crap in them car seats beach buggy boxes of floor boards mis matched and ver few coat hangers. The bathroom draws were full of hair n fluff. The shower was not clean and the shower head needed consistent readjusting. The place mats were all stained n crap the longer was covered in dirt and the living area smelt like urine.
Stayed 5 nights in Mar 2024

6/10 Okay

Brad

Stayed 7 nights in Feb 2024

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From check in to residents to parking was all excellent
Stayed 3 nights in Feb 2024

8/10 Good

Gail

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean apartment with nice facilities ie pools, spa, sauna, cafe onsite etc
Stayed 4 nights in Jan 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

Karin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Currently i am undergoing Cancer treatment, and had 1 week off to go away. We stayed in apartment 1E. It was a HEALTH HAZZARD! Broken, mouldy tiles in the bathroom with cockroaches! We paid for a spa room but couldnt use it due to the revolting condition of the bathrooms. The lock on the door was broken (maintenance came to check it but didnt have another lock) bedrooms had no air cond only a fan. Furniture was grubby and my child went to get a blanket out the cupboard that was covered in brown sticky things. This place is not fit for staying in with the bathrooms mouldy and tiles missing. We told reception that $417 a night is really not fair for what we got. I am going to show these photos to relevant people as i believe we were ripped off. I asked for a discount on our stay because it was a health hazzard but told no. If they had any conscience, they would not put an immuno compromised person in a mould and cockroach infested room. We asked to check out but were told we had to pay 3 nights even though we asked after 1 night of stay as thats cancellation policy. DONT STAY HERE!
Stayed 5 nights in Jan 2024

6/10 Okay

Sam

Traveled with family
Liked: Staff & service
Overall this place is ok but it helps to set the expectation that it is more of an apartment (with a pool and restaurant) than a resort. If you’re staying more than 3 nights you will need to BYO toilet paper and shampoo. Rooms are only serviced if you stay more than 8 days. But overall it’s not too bad.
Stayed 7 nights in Dec 2023

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lady at reception was rude and not helpful at all. Air conditioners don’t cool the whole place.
Stayed 3 nights in Jan 2024

10/10 Excellent

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the view from our balcony the kid's loved the gaming room and the pools just all round we loved.We could have just stayed there beautiful spot and all the theme parks were close so that's a bonus
Stayed 6 nights in Dec 2023

10/10 Excellent

Damien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay!
Stayed 5 nights in Dec 2023

6/10 Okay

Simone

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The airconditioning didnt go to the bedrooms, so it was impossible to sleep. We had an athlete who needed a good sleep, so he had to sleep on the floor in the lounge. There was no service, so we had to try to wash towels and replenish things ourselves.
Stayed 4 nights in Dec 2023